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Google Pixelbook Is Google’s New Chromebook

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Re: Google Pixelbook Is Google’s New Chromebook

#141

Post by neverminder »

PeachPlum wrote: post #121
danjoc wrote: post #114

Earlier quoted context omitted.

>So if something goes wrong with machine 1 day after your warranty runs out, you're probably SoL. https://9to5google.com/2016/12/09/google-pixel-screen-peelin... You're pretty SoL when it's brand new too, evidently.

Are your customer protection laws super weak ? In the UK I would have gone to the local Trading Standards Office. Seems all people in the US can do is complain on websites and hope someone online-famous enough takes up their cause.

My Pixel's disk gave up after over a year's usage, so I thought I was screwed, but then found out that in UK (EU) warranty for electronic goods is 2 years, called google support and they sent me a brand new one, no questions asked.

Re: Google Pixelbook Is Google’s New Chromebook

#142

Post by nradov »

HlessClaudesman wrote: post #119
j7ake wrote: post #40

Cool dev machine but for 1200 dollars I want to be able to run Microsoft office when people send me documents without asking them to reformat and also edit and modify images with standard software when necessary. In a collaborative world it is not worth the pain to pay 1200 and not be able to work with people who do not code. Chrome books are acceptable at the 200 dollar price point (I have one that dual boots archli…

MS docs can all open as google docs in browser. When done export out of google docs as .doc or .docx. So no worries on colab. One caveat: You might get some fuckery with complex excell, as google sheets is not quite as fully functioned.

You've got to be kidding. Have you actually tried that with highly complex documents using tracked revisions, comments, embedded objects, and special styles? It just doesn't work.

Re: Google Pixelbook Is Google’s New Chromebook

#144

Post by Markoff »

t420mom wrote: post #116
hypersoar wrote: post #99

From my experience with a 2013 Pixel I got from I/O, these machines come with a huge caveat: you can't get them repaired. At all . I cracked the glass over the screen on mine and called Google about getting it fixed, expecting them to tell me that it'd cost $X00 for an out-of-warranty repair. But they wouldn't take it at all. They suggested contacting 3rd-party repair shops, but some research into that nixed the idea…

+1. I'll never buy Google hardware again. 6 weeks ago, my Pixel C tablet bricked itself playing Minecraft: Pocket Edition (my guess is that the heat corrupted some of the flash memory). Google agreed to replace it under warranty, but they didn't manage to address the package correctly (they forgot to include some details, like the street, city, zipcode, and state (according to FedEx)). What followed was 4 weeks of ca…

ah common, don't be so harsh on their hardware, it's not like Nexus 5X or Nexus 6P were not really good design...

Re: Google Pixelbook Is Google’s New Chromebook

#145

Post by IntelMiner »

RussianCow wrote: post #137
IntelMiner wrote: post #129

Earlier quoted context omitted.

Just to add to this. If you want something a little more "beefy" The Dell Chromebook 13 also checks almost all those boxes - Runs Native Linux (GalliumOS or otherwise. Mainline kernel support was added for all hardware in 4.9) - Works awesome for every day use. Coding, browsing etc - 1080P IPS display (touch screen model also available, apparently?) - Intel Core i5 - 8GB memory - 8-10 hour battery depending on usage

> 8GB memory Is this actually accurate? I'm on the Dell website[1] and all the Chromebook models seem to only have 4GB. Or am I looking at the wrong product? [1]: http://www.dell.com/en-us/work/shop/dell-laptops-and-noteboo...

This should be the one you're after

http://www.dell.com/en-us/work/shop/cty/pdp/spd/chromebook-1...

It's specifically the "Dell 7310" model Chromebook

Re: Google Pixelbook Is Google’s New Chromebook

#146

Post by Markoff »

neverminder wrote: post #141
PeachPlum wrote: post #121

Earlier quoted context omitted.

Are your customer protection laws super weak ? In the UK I would have gone to the local Trading Standards Office. Seems all people in the US can do is complain on websites and hope someone online-famous enough takes up their cause.

My Pixel's disk gave up after over a year's usage, so I thought I was screwed, but then found out that in UK (EU) warranty for electronic goods is 2 years, called google support and they sent me a brand new one, no questions asked.

well you also pay same price in EUR as in USD despite EUR being stronger, this longer warranty ain't for free...

Re: Google Pixelbook Is Google’s New Chromebook

#147

Post by Markoff »

nickjj wrote: post #73

I think I'll stick with my Toshiba Chromebook CB35. - It runs native Linux - Works awesome for every day web development - 1080p IPS display - $350 bucks total If anyone wants to see how to set that up (it requires installing GalliumOS which is a native Linux OS for Chromebooks) and read a full review it's over at https://nickjanetakis.com/blog/transform-a-toshiba-chromeboo... .

how is it compared to refurnished Thinkpad X1 for same price with 8GB RAM, SSD disk, etc.? I find hard to find justify prices of these chromebooks

Re: Google Pixelbook Is Google’s New Chromebook

#148

Post by pjmlp »

cat199 wrote: post #135
coldtea wrote: post #69

Earlier quoted context omitted.

As if the target audience for Chromebooks is seasoned systems developers with a thing for obscure 60s-90s programming languages? I mean, let's get real, obviously it wouldn't appeal to you (doesn't appeal to me either). But at least I can pretend to understand the proposition -- it's about never caring for backups and stuff, and having all your stuff in the Cloud, in a Google curated computing experience. Not about s…

> obscure 60s-90s programming languages? care to clarify? Most of the new languages are written on unix-like systems first..

It was directed at me, because I am a big fan of strong typed systems programming languages all the way back to Burroughs B5000, and tend to be a bit vocal about it.

Re: Google Pixelbook Is Google’s New Chromebook

#149

Post by limeblack »

sushisource wrote: post #128
t420mom wrote: post #116

Earlier quoted context omitted.

+1. I'll never buy Google hardware again. 6 weeks ago, my Pixel C tablet bricked itself playing Minecraft: Pocket Edition (my guess is that the heat corrupted some of the flash memory). Google agreed to replace it under warranty, but they didn't manage to address the package correctly (they forgot to include some details, like the street, city, zipcode, and state (according to FedEx)). What followed was 4 weeks of ca…

Google customer support is a complete joke. I can appreciate their philosophy of trying to spend as little money on it as possible by making quality software... but at some point people are going to call you and it needs to not be a horrible experience. Especially as they've moved into hardware. Gotta get that right.

There weren't exactly unhelpful last time I talked to them but I would like to say someone did hang up on me. I wasn't even being unreasonable I just told them I was wondering if they mind waiting on the phone while I installed something.

Re: Google Pixelbook Is Google’s New Chromebook

#150

Post by hsod »

hypersoar wrote: post #99

From my experience with a 2013 Pixel I got from I/O, these machines come with a huge caveat: you can't get them repaired. At all . I cracked the glass over the screen on mine and called Google about getting it fixed, expecting them to tell me that it'd cost $X00 for an out-of-warranty repair. But they wouldn't take it at all. They suggested contacting 3rd-party repair shops, but some research into that nixed the idea…

Another "bad Google support on chromebooks" anecdote:

I bought a Chromebook (forget which one) direct from Google. It was DOA, wouldn't even turn on. So I went through the whole return process and a few weeks later I got a replacement (which had some issues of it's own, but that's another story).

After using it for a few days I realized I wasn't happy with it so I decided to return it. No problem, I thought, they have a 30 day return policy.

Except the 30 days started counting from the day my original broken one was shipped. Even though I wasn't in possession of a working device for the vast majority of that time.

I did manage to get someone on the phone but he was inflexible on the written policy and steadfastly refused to escalate the call. After arguing for about an hour I finally gave up.

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