41–50 of 66 posts
If Papa John's calls in thousands of fake pizza delivery orders to Donimos, are they doing research on response times and how many drivers their competitor has, or are they committing a crime?
Whether or not you like the Computer Fraud and Abuse Act, it is the law and Uber is likely to be in contravention.
Well, good. It's an investigation, not a definite thing. The FBI isn't charging anyone with anything, they just are saying "let's have a good look here and see if something illegal has gone on". There's lots of reasons to think they might be right, but I leave it to them to make the call. We should want investigations into possible crimes, especially when the overall victims are consumers who will have less competiti…
We should want investigations into possible crimes,... Of course. That said, though, I wish they'd keep this sort of thing private so that there is more chance folks are actually innocent until proven guilty instead of having public opinion labeling you as such before the trial.
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These are two different things... For a criminal probe such as this, any possible fines generally go into the administration's coffers. I know many people like to believe that prosecutors may be motivated by that money, the people making decisions on prosecution (US attorneys in this case) are so far removed from the general budget of the federal government that it's an absurd idea. The amounts are also negligible in…
Im not 100% convinced authorities are not motivated by settlement funds. In ny, the mayor used bank settlement funds to buy iPads for police. It was a significant amount of money. http://www1.nyc.gov/office-of-the-mayor/news/490-14/mayor-de... Mortgage settlements were large and went to various administrative entities including prosecutors office. https://www.nytimes.com/2016/12/23/business/dealbook/24mortg...
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We should want investigations into possible crimes,... Of course. That said, though, I wish they'd keep this sort of thing private so that there is more chance folks are actually innocent until proven guilty instead of having public opinion labeling you as such before the trial.
That is not going to happen in the US - mugshots of suspects are public way before people get their day in court. I know at least 1 European country (can't remember which) that won't allow the publication of suspects' names (or was it photographs?) until they are convicted.
It's also going to be pretty unenforceable in the era of social media.
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Hilarious that there's not even a consideration that glorious Uber eats the cost. It's just that the driver would have to - obviously, who else? At some point it stops being spin and becomes some kind of ideology.
Uber eats the cost every time you contact a support agent regarding your cancellation fee (assuming that your fee is indeed credited.) :) Automatically taking responsibility for all cancellations--whether malicious or not--would be a vector for fraud and abuse.
The fact that they, by default, delegate this to the customer is incredibly shitty.
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Uber eats the cost every time you contact a support agent regarding your cancellation fee (assuming that your fee is indeed credited.) :) Automatically taking responsibility for all cancellations--whether malicious or not--would be a vector for fraud and abuse.
Uber has the analystics, driver ratings, customer ratings, and all that other data that it needs to deal with fraud, fraud, and bad actors. The fact that they, by default, delegate this to the customer is incredibly shitty.
You can have all the data in the world and still make bad decisions.
Sometimes it's cheaper to just pay the customer rather than hiring more engineers to work out a fraud detection algorithm.
I think Uber has realized this.
This probably explains why Uber charged me $2 last time I canceled a ride with them. They need a billing paradigm that prevents them from being taken advantage of by strategies like those that they employ against their competitors. Nevermind that the ride I canceled was 10+ minutes away, and was canceled immediately upon being booked. Advantage: Lyft.
This probably explains why Uber charged me $2 last time I canceled a ride with them. They need a billing paradigm that prevents them from being taken advantage of by strategies like those that they employ against their competitors. Nevermind that the ride I canceled was 10+ minutes away, and was canceled immediately upon being booked. Advantage: Lyft.
Hey William, the reason Uber charges a cancellation fee is to compensate the driver for driving towards you. Without cancellation fees, drivers would have to eat the cost of whatever progress they made towards you. While the policy varies by city, typically an UberX or UberBLACK vehicle can be cancelled for free within 2 minutes. UberPOOL rides typically get billed cancellations immediately, because the canceling rid…
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Uber eats the cost every time you contact a support agent regarding your cancellation fee (assuming that your fee is indeed credited.) :) Automatically taking responsibility for all cancellations--whether malicious or not--would be a vector for fraud and abuse.
Uber has the analystics, driver ratings, customer ratings, and all that other data that it needs to deal with fraud, fraud, and bad actors. The fact that they, by default, delegate this to the customer is incredibly shitty.
If you're a rider or driver with a couple hundred trips, we can be sure that you're legitimate... unless your account has been hacked. Uber accounts are especially valuable to hackers, so we can imagine some percentage of legitimate accounts are making illegitimate ride requests.
If you're a first-time driver, then Uber has done a background check and a vehicle inspection, but there aren't any rider ratings, accelerometer data, etc. yet.
If you're a first-time rider using https://m.uber.com/ to take a ride on a cash-payments enabled product... then there isn't a whole lot of data to go on.
You can read more about what Uber does to prevent fraud at https://eng.uber.com/tag/fraud/
If you have tons of cool thoughts on fraud engineering and are interested in implementing those thoughts on a world-class platform, you can find fraud engineering-related jobs at https://www.uber.com/careers/list/?city=all&country=all&keyw...
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Uber has the analystics, driver ratings, customer ratings, and all that other data that it needs to deal with fraud, fraud, and bad actors. The fact that they, by default, delegate this to the customer is incredibly shitty.
> Uber has the analystics, driver ratings, customer ratings, and all that other data that it needs to deal with fraud, fraud, and bad actors You can have all the data in the world and still make bad decisions. Sometimes it's cheaper to just pay the customer rather than hiring more engineers to work out a fraud detection algorithm. I think Uber has realized this.