31–40 of 65 posts
With more cases like this popping up, it seems the safer route is: Back product on Kickstarter and set reminders for 2 weeks before chargeback deadline for credit card used. If product is undelivered by that date, then cancel order with maker AND initiate chargeback too, to be on safe side.
With more cases like this popping up, it seems the safer route is: Back product on Kickstarter and set reminders for 2 weeks before chargeback deadline for credit card used. If product is undelivered by that date, then cancel order with maker AND initiate chargeback too, to be on safe side.
For me, I've never considered Kickstarter to be a pre-ordering platform. More of a platform for helping things get made, that otherwise would be developed.
With more cases like this popping up, it seems the safer route is: Back product on Kickstarter and set reminders for 2 weeks before chargeback deadline for credit card used. If product is undelivered by that date, then cancel order with maker AND initiate chargeback too, to be on safe side.
With more cases like this popping up, it seems the safer route is: Back product on Kickstarter and set reminders for 2 weeks before chargeback deadline for credit card used. If product is undelivered by that date, then cancel order with maker AND initiate chargeback too, to be on safe side.
This is a great idea! I'm going to use this myself.
> "...with the quick turn of events, we are emotionally overwhelmed" I didn't preorder and have no skin in this. But, it really irritates me when companies share their feels after screwing people over. I dont care that you're super sad! We're not compadres, and I'm not going to sympathize on a personal level when your professional failure cost me. Same with touchy-feely status updates when hosted services go down and…
> "...with the quick turn of events, we are emotionally overwhelmed" I didn't preorder and have no skin in this. But, it really irritates me when companies share their feels after screwing people over. I dont care that you're super sad! We're not compadres, and I'm not going to sympathize on a personal level when your professional failure cost me. Same with touchy-feely status updates when hosted services go down and…
> "...with the quick turn of events, we are emotionally overwhelmed" I didn't preorder and have no skin in this. But, it really irritates me when companies share their feels after screwing people over. I dont care that you're super sad! We're not compadres, and I'm not going to sympathize on a personal level when your professional failure cost me. Same with touchy-feely status updates when hosted services go down and…
Agree on the point of cutesy bullshit marketing/PR fluff when your team or service fails to deliver. I'm really tired of the infantilization of communication. I think this is a West Coast thing. It seems to have originated there but it doesn't translate outside of SF.
Earlier quoted context omitted.
That's really the thing to read into here. Too many people will blow this off and say "yep dumb kickstarters" but bottom line, they took people's money for purchases and didn't deliver on them. These purchasers should all be covered via chargebacks on their credit cards though.
Credit card charge backs are generally only possible within six months of the purchase date.
Earlier quoted context omitted.
Agree on the point of cutesy bullshit marketing/PR fluff when your team or service fails to deliver. I'm really tired of the infantilization of communication. I think this is a West Coast thing. It seems to have originated there but it doesn't translate outside of SF.
And yet, here we are, talking about a service that has become known around the world... maybe it does work outside of San Francisco, it's just some people it doesn't agree with?
With more cases like this popping up, it seems the safer route is: Back product on Kickstarter and set reminders for 2 weeks before chargeback deadline for credit card used. If product is undelivered by that date, then cancel order with maker AND initiate chargeback too, to be on safe side.
Won't Kickstarter be not happy about the chargeback? I know many sites will kill your account if you do it.