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Kanoa won’t ship its $300 earphones to customers who pre-ordered them

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Re: Kanoa won’t ship its $300 earphones to customers who pre-ordered them

#12

The troubling thing is people ordered the headphones on the website too, not just on kickstarter. I'm sure taking an order on your website and not sending anything is some kind of fraud. It's not like kickstarter where you are funding the company and the company promises to make it up to you.

That's really the thing to read into here. Too many people will blow this off and say "yep dumb kickstarters" but bottom line, they took people's money for purchases and didn't deliver on them. These purchasers should all be covered via chargebacks on their credit cards though.

Re: Kanoa won’t ship its $300 earphones to customers who pre-ordered them

#14
post #12

The troubling thing is people ordered the headphones on the website too, not just on kickstarter. I'm sure taking an order on your website and not sending anything is some kind of fraud. It's not like kickstarter where you are funding the company and the company promises to make it up to you.

That's really the thing to read into here. Too many people will blow this off and say "yep dumb kickstarters" but bottom line, they took people's money for purchases and didn't deliver on them. These purchasers should all be covered via chargebacks on their credit cards though.

Credit card charge backs are generally only possible within six months of the purchase date.

Re: Kanoa won’t ship its $300 earphones to customers who pre-ordered them

#15
post #3

You have to know, anything crowdfunded is very high risk. I'm not sure why people even do it if the reward is maybe a product at a discount. I'm amazed some unscrupulous company has't abused it to take money with no intention of ever delivering a product.

I'm amazed some unscrupulous company has't abused it to take money with no intention of ever delivering a product. I assume that this is sarcasm.

I backed a kickstarter for $20 that I'm pretty positive did exactly that. Communication I had with the project seemed to indicate that they used the money to pay for a move. In retrospect, looking at this Kickstarter, it has got all the warning signs of a project that won't deliver, but then again, it's $20. Luckily it's the only project out of several dozen where I've gotten burned. Still, it's a wonder that Kickstarter lets this crap go on on their platform.

https://www.kickstarter.com/projects/743096088/bonerwood-the...

Re: Kanoa won’t ship its $300 earphones to customers who pre-ordered them

#16
post #3

You have to know, anything crowdfunded is very high risk. I'm not sure why people even do it if the reward is maybe a product at a discount. I'm amazed some unscrupulous company has't abused it to take money with no intention of ever delivering a product.

> You have to know, anything crowdfunded is very high risk.

People who ordered from Kanoa's site directly didn't "crowdfund" anything, they "pre-ordered" the headphones. They weren't gambling on Kickstarter. So what risk are you talking about? It has nothing to do with risk, it is fraud.

> I'm amazed some unscrupulous company has't abused it to take money with no intention of ever delivering a product.

there are plenty of million dollar fraudulent projects on Kickstarter, they don't care, they have only their reputation to loose.

Re: Kanoa won’t ship its $300 earphones to customers who pre-ordered them

#18
To provide a counter anecdote:

I have never been burnt by a KickStarter yet and I've backed about 7 of them. I have had to wait a very long time though. Once almost 2 years.

But I am prepared knowing that one day I might back a losing horse.

With that said, I'm surprised there is no recourse for the people who bought from the website.

Re: Kanoa won’t ship its $300 earphones to customers who pre-ordered them

#19
The review video that "killed the company" was great. The entire time, I was bracing for the moment when the founder would offer a kickback for a good review, expecting a number above at least $2500.

$500.

He offered this guy 500 bucks for a false review of a product that they both knew was absolute shit. What a joke!

Re: Kanoa won’t ship its $300 earphones to customers who pre-ordered them

#20

Earlier quoted context omitted.

I'm amazed some unscrupulous company has't abused it to take money with no intention of ever delivering a product. I assume that this is sarcasm.

I backed a kickstarter for $20 that I'm pretty positive did exactly that. Communication I had with the project seemed to indicate that they used the money to pay for a move. In retrospect, looking at this Kickstarter, it has got all the warning signs of a project that won't deliver, but then again, it's $20. Luckily it's the only project out of several dozen where I've gotten burned. Still, it's a wonder that Kicksta…

A lot of app developers do that on mobile... "Man, this app sucks and doesn't do what it should. Oh well, it's only $0.99"

That's why I am a proponent of easy refunds and/or trial periods on apps. Like: if I uninstall this from my phone within 7 days I don't get charged.

As a seasoned KickStarter backer I do a lot of due diligence. and haven't lost money yet But the average project I have backed is $300 so I'd be very pissed if I did.... not like losing $20.

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