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CrashPlan is exiting the consumer market

blog.code42.com

161–170 of 348 posts

Re: CrashPlan is exiting the consumer market

#161
post #146

I don't understand all the whining in this thread. Their new offer is pretty unbeatable: Back up for free until the end of your current CrashPlan for Home subscription, then enjoy a 75% discount for your next 12 months. After that, CrashPlan for Small Business costs $10 per device each month. So after the first discounted 12 months it will only cost $10 per backed up device. And you get: * Unlimited storage * Unlimit…

Perhaps a lot of the "whining" comes from the people using the Family Plan. Going from $149/year for 2-10 computers to $240-$1200/year is not a little increase

In my case I just have NAS that centralizes anything that is important and have only one CrashPlan instance running on it. Any computer in the house that requires backup will have to store the important data in the network attached folder.

Re: CrashPlan is exiting the consumer market

#162
post #84

Earlier quoted context omitted.

I don't see how "truly unlimited" and "data hoarders" can ever be the basis of a sustainable business. Each additional terabyte costs them real money to store.

Pennies. And they have lots of them what with all that enterprise corporate schlong in their mouths. Hope that money shot tasted good, effing traitors ! Businesses over these things are stewards, they have a responsibility beyond profits and shareholders and "Put Your Biggest Customer First"

>all that enterprise corporate schlong in their mouths. Hope that money shot tasted good, effing traitors!

Holy fuck. Let's settle down a bit buddy.

Re: CrashPlan is exiting the consumer market

#163

Is there any open source cross platform solution that 1. encrypts stuff on the client machine 2. has a pluggable backend - i.e. can push to one (or several of) e.g. S3, equivalent commodity cloud offerings, an NFS server or an arbitrary server 3. Rotates backups 4. Depuplicates (does this conflict with clientside encryption?) 5. "Just works" (I'm happy with a config file)

Look into https://duplicacy.com/.

Not completely open source (commercial constraints), but may work for you.

Re: CrashPlan is exiting the consumer market

#164

Earlier quoted context omitted.

Is there any chance that one day Backblaze will do the same as Crashplan does today?

Disclaimer: I'm biased because I work at Backblaze. I'm also one of the founders. Backblaze started in my living room in Palo Alto. Backblaze is A LOT LESS LIKELY to exit out of providing consumer online backup anytime soon as it is our primary business. I don't fully understand what just occurred with CrashPlan, but they had two separate "clients" - one for consumers and one for businesses. As far as I can tell, Cra…

Thi is a nice ego boost for you but I wish you had answered some of the questions that folks have posted.

What good is a backup tool if you a) can't restore using the native tool and b) you can't restore files from more than 30 days.

Re: CrashPlan is exiting the consumer market

#165

Is there a difference between the Home and Small Business plans that justifies doubling the price?

Most likely the justification is that they're not making enough money from the Home plan and instead of raising prices, they're cutting the lower plan.

Their actual list of feature differences [1] doesn't show much else in the way of justification.

[1] https://support.code42.com/Administrator/Small_Business/Get_...

Re: CrashPlan is exiting the consumer market

#166

> We will honor all of our existing agreements with consumers, but we will no longer renew any consumer subscriptions, nor will we sign up any new consumers for Crashplan for Home. Does that mean they will honor the next month and that's it - or they're completely done?

From the email, it looks like your current agreement + 60 days free subscription extension. So if you're on monthly billing, you've got about 60 - 90 days. [They renewed my annual plan just 9 days ago...]

> So if you're on monthly billing, you've got about 60 - 90 days.

I got such a mail, mentioning:

"We will honor your existing CrashPlan for Home subscription, keeping your data safe, as always, until your current subscription expires.

To allow you time to transition to a new backup solution, we've extended your subscription (at no cost to you) by 60 days. Your new subscription expiration date is 09/13/2017."

There's no way I can fit 60 days between today and Sep. 13. I was about to ask about this, only to discover that their mail came from a noreply@ address...

Re: CrashPlan is exiting the consumer market

#167
Oh, what a shame! My family is a heavy user of the computer-to-computer backups that CrashPlan for Home offers. It's great knowing all of the data on our family computers is securely backed up so that I can fetch the drive from a 20 minute drive to the office or my parent's house.

In case of catastrophic failure, where on-site backups would also be destroyed or corrupted, I would hate to have a drive shipped from the United States to me. It would probably take forever.

Is there a alternative available that does computer-to-computer backups, and supports Mac and Linux?

Re: CrashPlan is exiting the consumer market

#168

Earlier quoted context omitted.

There was probably a lot of abuse going on with the "unlimited" disk space aspect of it. I can imagine some people backing up their entire movie collection to their servers.

It's not "abuse" if you claim it's unlimited and people use it as if it were.

It is abuse, however, if you sell a service as a backup, and people use it as primary storage (e.g, by running backup/restore cycles to store and retrieve files). I don't know if people were doing this, but given some of the silly things I've heard of happening on other backup services, I wouldn't be surprised.

Re: CrashPlan is exiting the consumer market

#170

I'm sure there tired of consumers taking advantage of the unlimited storage by storing PB's of data, and losing $$$. Amazon basically did the same thing recently removing unlimited storage. Business data is more a bit more predictable with storage needs and really makes alot more money. I dumped crashplan a few years ago due to the bandwidth restrictions and time it would take to download TB's worth of data, built my…

I'm sure there tired of consumers taking advantage of the unlimited storage by storing PB's of data

I don't see how this makes sense. Instead of closing the whole service they can set a limit which will probably satisfy 95% of the users who aren't using enough storage to make it unprofitable. So I assume this isn't the reason.

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