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CrashPlan is exiting the consumer market

blog.code42.com

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Re: CrashPlan is exiting the consumer market

#91
I backup 5 computers with their unlimited family plan. ~250GB at $12.50/month (I think). Is there any service even remotely similar in price?

This was super convenient because I could offer parents etc to backup to my account at no extra cost to myself. Peace of mind. I also suspect this was what made this unsustainable.

Where should I go now?

Re: CrashPlan is exiting the consumer market

#92
post #57

So what's a good Linux consumer solution? We here are all capable of rolling our own hacks, sure. But I want a good clean friendly product I don't have to configure or think about. The real challenge in these things is the UX for restoring files. (For home-grown options, I've been using rsnapshot for years. But it really works best on a local disk and the rsync-over-ssh hacks I've done are the opposite of "clean cons…

Duplicity [1] is a free software project that creates incremental backups and encrypts them using GPG. It can use Backblaze B2 [2] as a remote synchronization option, which when I looked at options last year was also the cheapest cloud storage provider anywhere (if this has changed, let me know!). Duplicity also supports a very wide array of other cloud storage services if you'd like to use another one [1]. The kille…

Adding a support in for duplicati. Been running it in a docker container on my servers for a while and it's been pretty smooth sailing. Sending all backups to a gsuite business account.

Re: CrashPlan is exiting the consumer market

#93

So what's a good Linux consumer solution? We here are all capable of rolling our own hacks, sure. But I want a good clean friendly product I don't have to configure or think about. The real challenge in these things is the UX for restoring files. (For home-grown options, I've been using rsnapshot for years. But it really works best on a local disk and the rsync-over-ssh hacks I've done are the opposite of "clean cons…

Some folks at r/DataHoarder recommend Duplicati: https://www.reddit.com/r/DataHoarder/comments/6vbcok/crashpl...

I'm pretty sure that whatever solution the r/datahoarder people go for is exactly the one I DON'T want to choose. Those are the exact people who make attractive pricing unsustainable.

Re: CrashPlan is exiting the consumer market

#94
post #82

I can only imagine that they are not doing this to "put the customer first" but rather because they offered unlimited storage with a linux client. that made it a popular choice with the data-hoarding/seedbox/plex server crowds. 100TB for $13/mo doesn't scale. yet another product that has folded because its users understood "unlimited" to mean "unlimited." good riddance to these unethical companies, I hope their busin…

>yet another product that has folded because its users understood "unlimited" to mean "unlimited." good riddance to these unethical companies,

What did CrashPlan do that was unethical? Seems like they kept their word and let users backup an unlimited amount. Contrast that with AT&T who capped so-called unlimited plans. CrashPlan found that it was untenable and shuttered it. Their honoring their contracts that they sold to customers. No bait-and-switch.

Re: CrashPlan is exiting the consumer market

#95
post #84

Well, this sucks. CrashPlan was awesome in that it doubled as both a backup app and a cloud storage solution. Since I had my settings set to NEVER remove deleted files, I didn't need to have each of my backed up external hard-drives plugged in at all times in order to have them backed up. I could just plug them in as needed, make sure Windows assigned them a unique drive letter, and let Crashplan sync any new data up…

I don't see how "truly unlimited" and "data hoarders" can ever be the basis of a sustainable business. Each additional terabyte costs them real money to store.

I think you underestimate how many people are in the "lite data hoarders" category. I don't consider myself a huge data hoarder. I have about 4 Terabytes. That's the totality of two decades of collecting music, video, pictures, ROMS, game ISOs, etc. It's enough that I can still fit it all on today's portable external hard-drives. And I don't think it's really much more than other people who might do amateur photography or videos and like to store their RAWs. However, it's more than is feasible for your standard iCloud/Google Drive/Dropbox plan can provide without significant burden.

At this point there's nothing really comparable out there to what Crashplan offers. Even the services like Amazon Glacier or Backblaze's B2 start becoming way more expensive once you pass the terabyte mark or so.

Re: CrashPlan is exiting the consumer market

#96
I was a heavy Crashplan user. I have around 4 family machines backing up to my machine (free), and then my machine backing up to Crashplan (paid).

What are my options going forward?

I can easily switch myself over to Backblaze, but are there any simple, free, GUI clients for creating incremental, encrypted backups to another machine over the internet? The great thing about crashplan has been I just install it on the family member's machine and not once have I had a single problem. It just worked and provided my family member's with reassurance that I had a backup of their data, that I couldn't touch or see, if they had problems with their own machine.

And as I see that BB employees are in this thread, how about making backup folders opt-in for power users. I have sensitive files all over my machine, and who knows what crap MS is storing in User/LocalData etc. so I prefer to opt-in to folders rather than take a risk opting out and syncing a password or keyfile to your servers. The UI for exclusions is awful too.

Re: CrashPlan is exiting the consumer market

#97
post #57

So what's a good Linux consumer solution? We here are all capable of rolling our own hacks, sure. But I want a good clean friendly product I don't have to configure or think about. The real challenge in these things is the UX for restoring files. (For home-grown options, I've been using rsnapshot for years. But it really works best on a local disk and the rsync-over-ssh hacks I've done are the opposite of "clean cons…

Duplicity [1] is a free software project that creates incremental backups and encrypts them using GPG. It can use Backblaze B2 [2] as a remote synchronization option, which when I looked at options last year was also the cheapest cloud storage provider anywhere (if this has changed, let me know!). Duplicity also supports a very wide array of other cloud storage services if you'd like to use another one [1]. The kille…

[deleted]

Re: CrashPlan is exiting the consumer market

#98

Earlier quoted context omitted.

I switched from Backblaze to Crashplan a few years ago, and I've been MUCH happier with Crashplan. The biggest issue is that, at least on Mac, Backblaze noticeably slowed down the machines (multiple machines, not just a problem on one), while Crashplan didn't. Any backup software that makes my computer feel slow, creates regular beachballs, etc. is not something I'm going to pay for. Then the nail in the coffin for t…

Disclaimer: I work at Backblaze, and I'm one of the main people who writes the client. I would encourage you to try the Backblaze client again. We JUST released the 5.0 client (last week) and we continue to make little fixes that improve the customer experience. The client team's MAIN GOAL has always been that the client run in "Continuously" mode and NOT annoy the customer. For example, even up until a year ago we d…

> If you do an "Inherit Backup State" you will not re-upload everything

I tried this, and it failed. I went back and forth with support for some time, and at the end they effectively shrugged. I may have encountered some weird bug, I dunno, but it was definitely uploading everything again, and support acknowledged as much.

Re: CrashPlan is exiting the consumer market

#99

I was a heavy Crashplan user. I have around 4 family machines backing up to my machine (free), and then my machine backing up to Crashplan (paid). What are my options going forward? I can easily switch myself over to Backblaze, but are there any simple, free, GUI clients for creating incremental, encrypted backups to another machine over the internet? The great thing about crashplan has been I just install it on the…

You could switch to Backblaze, but you have to give them your encryption key when you restore.

Use B2 with a decent client instead, you don't get an all-in-one plan for your family, but at least you keep control over your data.

Re: CrashPlan is exiting the consumer market

#100

I had Mozy and noticed by chance that it had silently stopped backuping. I needed to reupload everything. I was surprised to see how long an inital backup can be when you have a lot of data (they are capping on their side). This was a gentle reminder to use 2 tools. Today I use Crashplan and Backblaze. I will switch to the small business (love the private key and unlimited backup) but I will miss the computer-to-comp…

>I will switch to the small business (love the private key[...]

Are you talking about this?:

https://support.code42.com/CrashPlan/4/Configuring/Archive_e...

"Archive encryption key security options Your encryption key is secured in one of three ways, which is based on your security settings:

-Standard: Secured with a salted and hashed version of your account password

-Archive key password: Secured with a salted and hashed version of your archive key password

-Custom key: Encryption key is replaced by a custom key that is never escrowed on a authority server"

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