Saying sorry is: always the right thing to do not an admission of liability acknowledges that something could have gone better the first step to learning from what happened and preventing it recurring This is very, very wobbly advice if you're dealing with a difficult client. I have had a number of situations where my natural English politeness has led to my offering apologies for situations that are 50% or less my o…
Yep, you usually know your clients enough though to know if they are completely toxic ass hats or someone you can build a sincere partnership with.
Bureaucracy works wonders for ass hats, give them a vague, inconclusive report with worthless action points instead of an apology.
In the US, doctors will not tell you if they made a mistake and caused your condition to worsen, or if the mistake caused the death of your loved one. In the UK, doctors are allowed (and by the looks of this memo, expressly encouraged) to inform the patient of their mistakes and to apologize.
In the UK there is a requirement - the duty of candour - to tell people a mistake has been made, and to apologise for it. https://en.wikipedia.org/wiki/Duty_of_candour I posted it here because I've seen a bunch of apologies also posted to HN recently, and most of them were lousy.
I know the context of the PDF is a little different, but towards making the sentiment more broadly applicable, I'd suggest that an ability to own up to a mistake of any sort is a very useful professional "skill". Lacking that skill, it can be much more difficult to correct a problem before it becomes an issue (You hesitate, because a change implies the pre-change situation was "wrong") Once there's an issue, it also…
I am not sure. I used to say "sorry" and "I don't know". People assumed I make more mistakes and know less then collegues who don't speek that way. I am training myself not to say those things (not there yet, but getting better).
I'm sorry that you are in a situation where your colleagues project their arrogance and insecurities onto you. I have also experienced this myself, and it was disappointing and confusing to me. I think that a person who is willing to own up to their shortcomings is the stronger person, and more likely to turn their weaknesses into strengths as they confront and expose them instead of trying to hide them. In the end, increasing excellence in my work has won my colleagues over, and a more humble attitude has helped me maintain good relationships that are often strained by my naturally blunt nature. Rather than allowing them to turn you into a worse version of yourself, I'd suggest you either persevere despite the unfair stigma, or work somewhere else that has a more mature work environment.
More specifically, in addition to remorse for one's actions, 'sorry' indicates you're grieved over a situation in general. So, if somebody's favorite mug is broken and you say, "I'm sorry" you're indicating the state of their mug grieves you. (Grieves might be a bit heavy of a word to use, so saddened works too—the concept is the same.)
In the UK a common response on learning of a bereavement or some other major life setback is to say "I'm sorry" or "I'm so sorry." Obviously this doesn't imply guilt. If your most recent code breaks the company website, the correct response is probably "I'm on it - ETA of mins/hours." You could argue that an apology is redundant, although a post-mortem may be useful. It's a difficult cultural issue, because it depend…
I think the word's best definition is as an expression of regret rather than repentance; it's probably clearer to most that regret isn't necessarily an admission of wrongdoing, nor even a feeling about one's own actions.
Sometimes it is necessary to have a strong example of what is wrong to be able to define what right is.
Most people on this forum are the type that can learn without touching the hot skillet for themselves, but we still benefit from helping others to not burn themselves.
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that is by ^^^^ transitionel, not my input.
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Sometimes it has happened that one was within a place were a strong example of wrong was transpiring ... to be able to define what right is.
' unilateral communication device' TV
' fair communication method ' both eyes directed toward another set of eyes'
or, as praise was within the workplace: "good eye, jjt-yn_t" who by sheer luck escaped the 1970 on household 'rudeness newly normal' appliance to foster more freely a one on one, where expedient, objective sense of rulebook and next non missteps on the procedures of the day.
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-- apologizing in a small way. Here.
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Saying sorry is: always the right thing to do not an admission of liability acknowledges that something could have gone better the first step to learning from what happened and preventing it recurring This is very, very wobbly advice if you're dealing with a difficult client. I have had a number of situations where my natural English politeness has led to my offering apologies for situations that are 50% or less my o…
Yep, you usually know your clients enough though to know if they are completely toxic ass hats or someone you can build a sincere partnership with. Bureaucracy works wonders for ass hats, give them a vague, inconclusive report with worthless action points instead of an apology.
Absolutely. A decent client who sees you as a key partner in the success of whatever they want doing is absolutely worth apologising to - and they will apologise to you too if they get things wrong. A monster of a client will never apologise to you, and you should never apologise to them. And once whatever it is you're trying to do for them is done, walk away (after having done the usual "Hassle of dealing with this client" vs. "How much of the mortgage it will pay off" dance, of course).
I know the context of the PDF is a little different, but towards making the sentiment more broadly applicable, I'd suggest that an ability to own up to a mistake of any sort is a very useful professional "skill". Lacking that skill, it can be much more difficult to correct a problem before it becomes an issue (You hesitate, because a change implies the pre-change situation was "wrong") Once there's an issue, it also…
For me the key work skill is a willingness to answer "I don't know". People that can't say that when they don't know the answer are inevitably pompous time-wasters.
I learned that habit from the Professor (UK style) I used to work for whose speciality was non-linear control systems and was clearly rather bright.
He was very quick to say "I don't understand" or "could you explain that in simpler terms" - I particularly remember him being utterly delighted by the Unix "fork" system call.
In the UK there is a requirement - the duty of candour - to tell people a mistake has been made, and to apologise for it. https://en.wikipedia.org/wiki/Duty_of_candour I posted it here because I've seen a bunch of apologies also posted to HN recently, and most of them were lousy.
Why do people post apologies to HN? Any examples?
I've certainly apologized a few times - usually for writing something that is badly worded, unintentionally inflammatory or simply plain wrong.
I certainly apologised profusely when I wrote something that annoyed dang.... :-)
In the UK there is a requirement - the duty of candour - to tell people a mistake has been made, and to apologise for it. https://en.wikipedia.org/wiki/Duty_of_candour I posted it here because I've seen a bunch of apologies also posted to HN recently, and most of them were lousy.
Why do people post apologies to HN? Any examples?
there have been a few businesses that lost data, or got hacked, or shut down.