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New Skype Update Is Horrible

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161–170 of 334 posts

Re: New Skype Update Is Horrible

#161
post #16

You had only one job...

Companies should have to print that out on banners and hang them up all over the office in order to be allowed to publish software. If only product managers could simply resist that urge to de-focus, cram features and endlessly re-design, and instead just continue to do That One Job really well....

I agree, but unfortunately it's less obvious how much value you're adding as a product manager if the software you're working on doesn't visibly change.

Re: New Skype Update Is Horrible

#162
post #88

Earlier quoted context omitted.

skype for business is by far the worst piece of software I've used in the past 5 years things randomly don't work (e.g. video in groups, picture whiteboards in groups), there's an inability to turn off highlights in group messages, and my machine locks up when a voice call comes in (because the skype client is using 4gb of RAM and windows has swapped it out) only the MS group chat software comes close to being that a…

The worst part about "Skype for business" is that it replaced Lync, which was much better IMO. It was simple but effective, and I don't remember having any kind of problem with it

Skype for Business IS Lync, mildly rebranded. The executable is even called lync.exe...

Re: New Skype Update Is Horrible

#163
post #122
post #7

I have witnessed Skype to go from almost perfect video & chat communicator to absolute crap over almost 10 years, and I feel very sad that it has come to rip off Snapchat. There is no alternative like the old Skype now in the desktop.

It really is astonishing. I remember using Skype around 2004/05 on a horribly crappy Dell laptop and it (Skype) worked flawlessly. It sort of boggles the mind how far in to the ground it has been driven.

That would be when it was done by the Swedish founders, written in Pascal, by people who cared about users more than press releases.

Re: New Skype Update Is Horrible

#164
MS is confusing me now. They do a brilliant job of fixing up Visual Studio for 2017 so that it installs quickly and efficiently. But their consumer products which they acquire and mutilate (Skype, Wunderlist) just mystify me. They take great products and make them awful when these products should be major contributors to their war chest to solidify their hold on business.

Re: New Skype Update Is Horrible

#165

The sad thing is that this exact Skype headline could have appeared at any point within the last several years. It seems every change that they make is just more and more ill-conceived. The best thing they could have done years ago would have been to open-source it and let it evolve naturally.

I have to agree. Every version of Skype since 4 has been an exercise in a appalling design choices, in particular on the Mac. Whereas it used to occupy a tiny window listing contacts Skype 5 switched to a large obnoxious screen filling mess. Here is an excellent summary of the mess that is Skype:

http://ignorethecode.net/blog/2011/03/30/skype_5/

Re: New Skype Update Is Horrible

#166

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

I always love going on vacation, unexpectedly having to use my Skype Credits to call somewhere only to discover they've expired.

Re: New Skype Update Is Horrible

#168

Earlier quoted context omitted.

I wish I had the downvote feature just for your comment. Unworkable? Are you kidding? It's absolutely brilliant. It's exactly what I want. Give me a feature set. Give me a separate UI which interacts with that feature set. Let me pick and choose both of them, completely separately. That's what an API is supposed to be and do.

With 10 toggleable features you add 1023 additional app configurations. This quickly becomes incredibly difficult to maintain and test. Picking and choosing a feature set for most applications sits in the completely infeasible plane.

Oh boo hoo. Back before this automatic update crap you could at the least keep your old versions. Maybe if we returned to building our applications so they didn't require super-expensive bullshit cloud infrastructure you wouldn't have to worry so much about the maintenance burden of 10 oh-so-scary toggle features. Design like this is the Fischer-Pricing of software, infantilizing users for a little more blood to sacrifice to the petty, vengeful god of costs.

Yes Skype is a comms app that supposedly "requires" cloud infra spend but... wait... they had a decentralized peer-to-peer communication system years ago but decided to move away from it. It was a poor choice if not to further their control over the product, so they could better force their crap on us when all we wanted was to send texts and make calls.

Re: New Skype Update Is Horrible

#169

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

I had a similar experience: Microsoft deleted all my childhood email because I didn't log into hotmail frequently enough.

This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space. I love Microsoft and an writing this on a Surface device now but Christ, that was awful and would make me think twice about using Microsoft online services.

PS. If anyone on HN somehow knows ways to recover the contents on deleted hotmail accounts then please let me know.

Re: New Skype Update Is Horrible

#170
post #169

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

I had a similar experience: Microsoft deleted all my childhood email because I didn't log into hotmail frequently enough. This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space. I love Microsoft and an writing this on a Surface device now but Christ, that was awful and would make me think twice about using Microsoft online servi…

You should think twice about storing anything in the cloud, especially if the service is "free." Always make your own backup of anything you care about.

Basically if it's local back it up to the cloud, and if it's only in the cloud back it up locally.

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