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New Skype Update Is Horrible

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101–110 of 334 posts

Re: New Skype Update Is Horrible

#101

Post by rch »

owaislone wrote: post #71
crb wrote: post #52

Earlier quoted context omitted.

What's god-awful about Hangouts, and does the new Hangouts Meet make things better? https://www.blog.google/products/g-suite/meet-the-new-enterp...

Hangouts is a good piece of tech and the has a great UX with minimal UI. The only issues with hangouts are that: 1. It is a resource hog. Laptops spit fire when they run hangouts for more than 10 minutes 2. It can be buggy and unreliable. Almost every 3rd hangout meeting, someone on my team is unable to hear others or is unable to use the mic. Fix can range anything between restarting the computer to killing audio pr…

Try sending an SMS via Hangouts (desktop), or searching past messages. The background pictures are nice and all, but that's not great UX.

Re: New Skype Update Is Horrible

#102

Post by gerardnll »

pveierland wrote: post #66

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

It is nonsense. I don't think there's a reason to do that except to scam users. Any UX-UI Dev / Engineer / Person with common sense knows that users would not understand the process. 180 days and my credit is disabled but I can reactivate it again anytime? what the hell?

What I'm not sure of is what happens if you buy credit without reactivating the inactive balance... Does it reactivate the inactive balance or not? If not... they are shameless.

Re: New Skype Update Is Horrible

#103

Post by [deleted] »

pveierland wrote: post #66

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

[deleted]

Re: New Skype Update Is Horrible

#104

Post by drdaeman »

crb wrote: post #52
scrollaway wrote: post #45

Earlier quoted context omitted.

I have high hopes for Discord video, which is coming out soon. Knowing the discord team and seeing the quality of the voice product, I'm finally going to be able to replace god-awful Google Hangouts.

What's god-awful about Hangouts, and does the new Hangouts Meet make things better? https://www.blog.google/products/g-suite/meet-the-new-enterp...

Possibly, complete lack of any desktop software?

Re: New Skype Update Is Horrible

#105

Post by ryandrake »

sagivo wrote: post #16

You had only one job...

Companies should have to print that out on banners and hang them up all over the office in order to be allowed to publish software. If only product managers could simply resist that urge to de-focus, cram features and endlessly re-design, and instead just continue to do That One Job really well....

Re: New Skype Update Is Horrible

#106

Post by mw6621 »

pveierland wrote: post #66

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

I'm not sure if things have changed since your experience, but the last time I exceeded the 180 days of inactivity, my credits were removed from the Skype client and a link appeared in their place, telling me to "reactivate" my credits on the website.

I went to the website and clicked a link and my credits showed in the Skype client again.

Re: New Skype Update Is Horrible

#107

Post by oAlbe »

necessity wrote: post #38
rynop wrote: post #8

You could totally remove "New" and "Update" from that sentence and it would still be a very true statement. * Full disclosure: my co. was acquired and forced to use office suite.

What are better alternatives in terms of call quality? Hangouts is pretty bad and WhatsApp is awful in my experience. Despite the bloat and the UI Skype is still the only good experience I had.

I find Signal video calls to be extremely stable, clear and with a very very good quality.

Too bad they don't have a desktop client :/

Re: New Skype Update Is Horrible

#108

Post by netsharc »

dpatrick86 wrote: post #96
pveierland wrote: post #66

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

It's actually worse than that. They seize your credits if you don't make a call (or text) that uses the credits in six months... it doesn't matter if you've been on skype or not.

It's not really seized, just deactivated, and you can reactivate it any time. I don't know why either, I'm guessing for legal/accounting purposes, like at one point Apple had to charge people for iPod updates: https://arstechnica.com/apple/2009/09/accounting-rules-chang...

Re: New Skype Update Is Horrible

#109

Post by badminton1 »

Insanity wrote: post #87
jchw wrote: post #58

Earlier quoted context omitted.

I think they mean, because Skype Desktop on Linux is already unbelievably horrible. And always has been! Well, it was OK in the Skype 2 days.

Skype on linux worked quite well for me some months ago. But I did not use it for calling, only for texting. Then, at some point, microsoft released an update and now the Skype for Linux Beta does not work decently anymore even for text :( I am a skype user since close to its inception and I loved it, but the way microsoft is handling it is far from good.

The Linux version is garbage compared to the Mac or Windows versions.

This, and the fact that most Microsoft software doesn't have a Linux version, tells a lot about Microsoft's Linux strategy.

Re: New Skype Update Is Horrible

#110

Post by makecheck »

ravenstine wrote: post #93

It's absolute crap like this which is why I have turned off automatic updates in Google Play. What a terrible feeling it is to merely open an app and, out of seemingly nowhere, a seemingly different app opens up and you can't go back. There's security and all that, but literally screw security if big corps are going to remotely fiddle with my device and turn me into a beta tester. How do you take the original king of…

This is probably going to be a problem that next-generation lawmakers have to solve: how to force entities to distinguish between different types of changes, and be liable for sticking to that set.

Just like it’s ridiculous to let installers run as root without a sandbox, it should be considered ridiculous that we can’t constrain updaters: I should be able to say “bug fixes only” or whatever, and see only that happen. Instead, it’s UI-of-the-week.

A straightforward way to ensure this would be to have substantial limits on size. It is pretty hard to redo an entire UI if you’re restricted to a 100K update, for example. And it would help to prevent data plans from being sucked up by careless app vendors.

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