Earlier quoted context omitted.
> given their entire product design is built to serve apple, and the users are often secondary to that or ignored entirely; such as making UI more difficult on purpose so you're more inclined to use siri, or buying music instead of bringing your own. That's simply not true, and it's a really offensive statement for pretty much anybody working at Apple. There's no company I can think of that cares more about the user…
Apple is extremely user-hostile, they make it hard to do anything they don't want you to do with YOUR device. It's simple things like using uncommon screws internally, or soldering in the ram, or requiring a certain set of bits at the front of your hard drive, or making it so the batteries cannot be removed.
* Torx screws: More stable and more resistant to stripping. With Amazon, you can get a set of screwdrivers delivered to you in 2 days and they probably cost a couple bucks. Most people never ever ever open their devices.
* Soldering RAM: A thinner, lighter, more portable device. On most of their consumer desktop machines, they still allow users to upgrade RAM.
* Non-removable batteries: Allows tight, custom battery layouts that take advantage of every inch of space to allow devices like the Macbook 12" to be possible. Basicaly allows for thinner, lighter, more portable devices while not sacrificing battery life as much. For the segment of the population that wants more battery life, you have external iPhone cases that come with batteries built (at expense of weight/bulk). With USB-C charging, you can now charge Macbooks with external battery packs. So in both cases, optionality is preserved for both segments of consumers.