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Linode Turns 7, Big RAM Increase

blog.linode.com

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Re: Linode Turns 7, Big RAM Increase

#111

Post by thaumaturgy »

eli wrote: post #76
thaumaturgy wrote: post #50

Earlier quoted context omitted.

...despite Rackspace's well-publicized downtime, which has prompted prominent sites to move away from them? One of my local competitors recently, proudly, informed me that they were about to launch a new hosting service supported by Rackspace. I smiled, and congratulated them, and started planning the marketing campaign I'd like to run when Rackspace goes down and takes my competitors' clients with them.

Well, in a word, yes. Everyone has downtime. Rackspace's downtime just makes more noise because lots of well-known sites are hosted there.

> Everyone has downtime.

http://reports.panopta.com/cloudharmony/

> Rackspace's downtime just makes more noise because lots of well-known sites are hosted there.

Not as many as there used to be.

I don't mean to be a jerk, but it's one thing when my site goes down because I did something dumb, and a whole 'nother thing when a site goes down, these days, because a data center is having a problem. I just don't understand why someone would assume that downtime was inevitable and not choose to minimize that risk as much as possible.

Re: Linode Turns 7, Big RAM Increase

#112

Post by thaumaturgy »

JshWright wrote: post #94
mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

tl;dr; Didn't back up data/config files, expected hosting company to store data for free

> expected hosting company to store data for free

I've been mocked for my opinion on this before, but ... well, why the hell not?

Storage is no longer expensive, and we're talking about not large amounts of data per instance, in an archival situation -- where disk bandwidth isn't an issue and compression is totally doable.

So, why not store a copy of deactivated images for 3 months? If anybody's confused about how to do it, they might ask Backblaze....

Re: Linode Turns 7, Big RAM Increase

#113

Post by bbatsell »

mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

For the record: The Planet will cut your server, wipe it, and reassign after 5 days of non-payment. That's standard operating procedure at every server host I've ever used. I'm honestly surprised that Linode gives you 20 days; that's very generous in my experience.

Re: Linode Turns 7, Big RAM Increase

#114

Post by alex_c »

mitchellh wrote: post #12

And the tumbleweeds continue to roll across SliceHost... which is stuck in 2008.

Just sent SliceHost an email, got an answer within minutes:

  Hi Alex,
  
  Unfortunately, we don't have any word on future pricing at the moment, but we are aware of Linode's recent price drops.

  Thanks,

  --
  Tim - Slicehost Support

Re: Linode Turns 7, Big RAM Increase

#115

Post by alex_c »

JshWright wrote: post #94
mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

tl;dr; Didn't back up data/config files, expected hosting company to store data for free

Actually, I don't think it's unreasonable to expect a hosting company to store some data for free. Not in the sense that I'm entitled to it as a customer, but in the sense that it might be in their best interests: if the data is deleted, that's a pretty good guarantee that the client won't reactivate; if the data is saved and it's trivial to reactivate, some percentage of customers will do so.

Re: Linode Turns 7, Big RAM Increase

#116

Post by lsc »

thaumaturgy wrote: post #111
eli wrote: post #76

Earlier quoted context omitted.

Well, in a word, yes. Everyone has downtime. Rackspace's downtime just makes more noise because lots of well-known sites are hosted there.

> Everyone has downtime. http://reports.panopta.com/cloudharmony/ > Rackspace's downtime just makes more noise because lots of well-known sites are hosted there. Not as many as there used to be. I don't mean to be a jerk, but it's one thing when my site goes down because I did something dumb, and a whole 'nother thing when a site goes down, these days, because a data center is having a problem. I just don't understan…

Some would suggest that the best way to minimize that risk is not to look at who hasn't had downtime in the last two years, but instead to host your app with more than one provider.

(of course, if you take that route, you probably want to go with two different low-cost providers.)

Re: Linode Turns 7, Big RAM Increase

#117

Post by lsc »

mitchellh wrote: post #12

And the tumbleweeds continue to roll across SliceHost... which is stuck in 2008.

Slicehost, much like Apple, doesn't want customers who primarily care about how much server space they are getting for the money.

Slicehost sells themselves on having superior support. (Now, I don't know if Slicehost support is /actually/ that much better than Linode, but if it is, the price difference could be a reasonable price to pay for the customers who need the most help.)

Re: Linode Turns 7, Big RAM Increase

#118

Post by lsc »

mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

It's unfortunate, but I don't think linode was in the wrong here. probably more than half of my customers who cancel do so by not paying any more. If you want a 'free two months' at the end of your contract, well, they are going to have to start charging more up front.

Maybe another option would be to charge the customer an (optinal) up-front deposit and say "when we shut you down, we'll upload this to S3 with the following credentials" or something. That'd be some programming work, but it'd result in better outcomes. hmm.

Re: Linode Turns 7, Big RAM Increase

#119

Post by lsc »

barredo wrote: post #26

I have a question about VPS, hope someone could help and not be much offtopic: I have a dedicated server (in Softlayer) with Intel(R) Xeon(R) CPU X3220 @ 2.40GHz, 4GB RAM, 250GB (which I only use 5 or 6, so it's not an issue) and 2000Gb transfer. Price is 189$ a month. Is it worth to switch to Linode's 4GB ram plan? I was thinking in getting a new server in softlayer with 12-16GB ram. tl;dr: is it worth switching fro…

As someone who sells VPSs for a living, well, I'd want a pretty significant discount to take a VPS over a dedicated server of the same specs. The big problem with VPSs is I/O. If you have a 1TB disk and you split it so that two servers are using it, each server, sure, gets 500gb, but each server gets /way less/ than 1/2 the I/O performance. When you have more than one server hitting the same disk, all your sequential transfers become random transfers, and random transfers, especially on the SATA that nearly all VPS providers use, suck.

Re: Linode Turns 7, Big RAM Increase

#120

Post by nuclear_eclipse »

mr_luc wrote: post #95
veeti wrote: post #93

Earlier quoted context omitted.

Try emailing them. They might still have your data.

Yeah, I tried that about 5 minutes ago. They answered my questions like they deleted my linode: as fast as possible. :( I had no idea my bank card was going to expire while I was down here; I´m kicking myself. The only thing that bugs me is that their support emails said that they DO warehouse some linodes, if there´s "some indication" the person will pay. Wah? Gah! It´s an expiration. For personal accounts, there ha…

I'd imagine most customers aren't on vacation for three weeks at a time.
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