Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Linode Turns 7, Big RAM Increase

blog.linode.com

Post reply on HN
Print view View original

91–100 of 165 posts

Re: Linode Turns 7, Big RAM Increase

#91

Post by kellishaver »

whyenot wrote: post #60

One thing I personally like about Linode is that they continue to contribute code, sponsor conferences, and otherwise support the open source community. Of course there is a certain amount of self interest involved, but not every VPS hosting company gives back like this.

I first found out about Linode by participating in Rails Rumble, which they were providing hosting for, and switched to them from Slicehost after last year's competition. They offered 3mo free to any competitors who wanted to sign up. I sent in a support ticket and it was dealt with in literally 15 minutes. I've been extremely happy with them ever since.

Re: Linode Turns 7, Big RAM Increase

#92

Post by mr_luc »

This is a coincidence. I had a funny experience with Linode just today!

I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago.

"Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all."

So I checked my email. Part of the joy of my style of travelling is not checking email for a month at a stretch.

They deleted my linode. It´s completely gone.

I feel a little sick ... it was just for personal use (for now), and I have all of the git repos on my local machine as well, but I´m not yet to the point where everything I do on the server is in a repo somewhere. Poof, hundreds of hours of server mangling, gone forever.

Literally, if you forget to check your email, they delete it in 20 days. If your bank card expires while you´re out of touch ... for some strange reason ... anyway, instead of warehousing your data for even a few months, they kill you.

I like linode. I just feel sick right now.

On the one hand, I´m an idiot.

On the other hand, 20 days?!?!?! When you know how precious a customers´data is in this context, and it´s purely a question of temporary storage, why?!?

I need a drink. Oh, yeah, Go Linode!

edit: okay, I´m over it now. Leaving the original, melodramatic writing because, darn it linode, someone from Slicehost posted that Slicehost did it differently, and my reaction is relevant to your business.

Re: Linode Turns 7, Big RAM Increase

#93

Post by veeti »

mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

Try emailing them. They might still have your data.

Re: Linode Turns 7, Big RAM Increase

#94

Post by JshWright »

mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

tl;dr; Didn't back up data/config files, expected hosting company to store data for free

Re: Linode Turns 7, Big RAM Increase

#95

Post by mr_luc »

veeti wrote: post #93
mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

Try emailing them. They might still have your data.

Yeah, I tried that about 5 minutes ago.

They answered my questions like they deleted my linode: as fast as possible. :(

I had no idea my bank card was going to expire while I was down here; I´m kicking myself.

The only thing that bugs me is that their support emails said that they DO warehouse some linodes, if there´s "some indication" the person will pay.

Wah? Gah! It´s an expiration. For personal accounts, there has got to be data out there that shows that expirations are sometimes a surprise to the CC holder, like when they happen on vacation.

Meh. I´ve got my repos. I´ll probably even set up at linode again.

I see they´re advertising their backup service on their home page. Hmm.

Re: Linode Turns 7, Big RAM Increase

#96

Post by sabat »

uggedal wrote: post #47
listic wrote: post #14

Earlier quoted context omitted.

Price isn't everything.

No, price isn't everything. CPU and IO performance matters also: http://journal.uggedal.com/vps-performance-comparison

Excellent comparison, and jibes with my own experience switching from Slicehost to Linode -- noticeably improved performance in CPU and IO. I've started recommending Linode, and now that they've upped the RAM, I will recommend them even more.

Re: Linode Turns 7, Big RAM Increase

#97

Post by johnswamps »

mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

For comparison, my experience with slicehost:

I lost my credit card and got a new one, so the charges from slicehost were bouncing because they had my old number. They sent me several e-mails about it but I wasn't checking the e-mail account they were sending it to, so this went on for about 2-3 months past due. Eventually I logged onto the e-mail account and found out about it -- I hadn't even noticed anything was wrong because they kept my VM running. I just logged on, payed the $60 or whatever it was in back payments and that was it.

(I don't know whether this is their normal policy or not, so don't use this post as an excuse to try it.)

Re: Linode Turns 7, Big RAM Increase

#98

Post by IgorPartola »

mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

I'm not sure if you are more upset at the loss of the particular server setup or of the data. It sounds like the former. In that case take this as an opportunity to create an infrastructure for your servers where you can easily bring up new servers as you need them. Instead of logging into a new box and installing and configuring software, write a deployment script. That way you can migrate to/from Linode quickly.

Re: Linode Turns 7, Big RAM Increase

#100

Post by mr_luc »

JshWright wrote: post #94
mr_luc wrote: post #92

This is a coincidence. I had a funny experience with Linode just today! I´ve been in South America for a few months, and I found out that my bank card (visa) expired a little over a month ago. "Hmm," I thought. "I sure hope that my linode is all right. But it´s been less than two months. They will turn it off, but that is all." So I checked my email. Part of the joy of my style of travelling is not checking email for…

tl;dr; Didn't back up data/config files, expected hosting company to store data for free

I know, I´m an idiot. :P

There´s an easy backup option now. A year ago, when I first signed up, the only things I could see were the options to use some of my storage space to make a backup image -- which you have to think of at the get-go, and make your image half or less the size of your storage.

I think all my monit and nginx stuff -- the per-project stuff -- is fine, as I keep in in the project repo. It´s just ... other stuff. Lots and lots of other stuff.

Post reply on HN