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Etsy has ousted its CEO and is laying off 8 percent of its staff

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Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#141

Maybe ignorant question. Why would one choose Etsy over Amazon

Well, a consumer generally visits Amazon for cheap, not quality, goods. Etsy is supposed to be the place a consumer goes to purchase small batch, hand made, custom items.

Which, from my experience, isn't the case anymore. It's people selling cheap Chinese charms on some string.

Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#142

The conversion problem on mobile does seem like an issue, but speaking as a former customer of Etsy what drove me away was the selection. Not that it's too small - rather, Etsy is now flooded with thousands of storefronts selling "artisan" pieces that are actually bought on AliExpress or similar and marked up. If they're trying to apply ML to managing customer recommendations, they should figure out how to identify w…

For someone who is into vintage design and handmade interior design pieces, Etsy is still top notch, though.

There are some emerging competitors such as Chairish (overpriced), AptDeco (very little worth collecting), 1stDibs (hilariously overpriced) etc. And there's still eBay. But Etsy is still beating all of them. I have also yet to come across a bad seller there. Everyone I have bought from have not only provided a superb product, but also packaged it immaculately.

The search and discovery isn't great, I admit. (It's particularly hard to browse without being deluged with kitsch -- horrific "shabby chic" pieces made to look worn, or furniture made from old metal pipes or driftwood. They are lacking a "style" dimension.)

Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#143

Earlier quoted context omitted.

> I think they're in a really tough spot. When they weighed the options, my guess is that they realized that it would be best to let the consumers just decide what they want to buy. ...but then the problem is, what makes them better or different from any other storefront? If there's a ton of mass-produced product on Etsy, why would I want to shop there rather than on Amazon?

Maybe if there was a system where consumers could identify the wares as manufactured themselves. Like a "legitimacy" rating system

Likely easy to game.

And hard. I wear cufflinks. Half the good ones you can buy are artisan stuff built on aliexpress basics, and very difficult to distinguish from boring artless stuff build on the same basics. You can tell by looking, but difficult for software or for a bureaucracy. I imagine there are many categories like that.

Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#144
post #78

Earlier quoted context omitted.

> Fundraising, after all, has slowed This was definitely true Q2-4 last year, but it's made a come back. It feels to me like 2016 was the year where fundraising "corrected" (more accurate than slowed) from "prioritize growth above anything" to "show a path to profitability or you're screwed". I'm even starting to hear from founder peers that I should raise because the seed market's hot again. I think it could easily…

Prices in bubbles surge just before the pop.

Prices in non-bubbles also surge, without a pop.

Not to say that we're not in a bubble, but unless you have stronger evidence, the correct thing to say on the subject is: "Who knows!"

But perhaps you know something we don't.

Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#145
post #137

Earlier quoted context omitted.

You really shouldn't be buying plant seeds off the internet. Invasive species is a big problem, and even if you buy legit oregano (or whatever) seeds, there's a high risk that a couple of the seeds are really something else that's not native to your region.

What is 'native'? All apple trees are Persian, in the end. Just because there are a few species that outcompete others, doesn't mean that we need to freeze whatever is the current state of geographic dispersion of species to the 'gold standard', that we will defend and maintain at all cost. I explicitly seek out exotic seeds to see how they will behave in my climate. Diversity is good. This whole 'native first' (or r…

Well, there's quite a few examples of invasive species that have constituted significant threats to human, animal or plant health, for instance. Like malaria, the bubonic plague, minor nuisances like that.

For some examples from more recent times, the US timber industry has spent tens of millions of dollars fighting the Asian long-horned beetle, the citrus industry has an extensive quarantine program in place fighting Asian Citrus Psyllid, invasive varroa mite are part of the reason for the strong decline in honeybee populations, etc.

Now you may say, "but I'm not importing mosquitos, just seeds", but really with Chinese seed suppliers with unknown QA and no knowledge of the ecosystem in your region, you run a real risk of introducing fungi, bacteria, insects etc. that can spread and do serious damage. Do us all a favour and buy seeds in your own country, where at least some QA and vetting for big risk factors has been performed.

Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#146
post #126

Earlier quoted context omitted.

That's a really good point. Even taking mass produced art and modifying it is in a way it's own art and I've seen some really, really good ones. Seems a bit unsolvable.

Maybe if they were required to mention categorical suppliers it would further inform consumers

That's an interesting idea, and it has a secondary benefit of informing buyers about sustainability.

Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#147
post #98

Earlier quoted context omitted.

This is tougher than it seems on the surface. A few years ago, I was involved in planning and running a maker "fest". We invited makers, and artists to the festival to show off their projects, and some of them wanted to sell things. A not-insignificant number of participants who wanted to sell things were just reselling things you could buy at Michaels, or buy online (in bulk) for cheap. Sometimes with just a little…

> I think they're in a really tough spot. When they weighed the options, my guess is that they realized that it would be best to let the consumers just decide what they want to buy. ...but then the problem is, what makes them better or different from any other storefront? If there's a ton of mass-produced product on Etsy, why would I want to shop there rather than on Amazon?

>what makes them better or different from any other storefront?

Brand, or...genre? I'm having a difficult time finding the word for it, but there is definitely a type of thing I go to etsy to look for. For instance, this: https://www.etsy.com/listing/159631469/aztec-death-whistle-t... (which is such a cool piece with such a cool story!).

I have no idea where else to go to even look for something like that. When I wanted one, etsy is the first thing that came to mind.

So I think that the mass produced stuff hurts browsing, but if you know what you are looking for, it's still easy to cut throgh the noise.

Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#148

Earlier quoted context omitted.

> I think they're in a really tough spot. When they weighed the options, my guess is that they realized that it would be best to let the consumers just decide what they want to buy. ...but then the problem is, what makes them better or different from any other storefront? If there's a ton of mass-produced product on Etsy, why would I want to shop there rather than on Amazon?

Maybe if there was a system where consumers could identify the wares as manufactured themselves. Like a "legitimacy" rating system

They should really just add a rating system, I dont know anything about etsy but if customers say that they found it on alibaba with a given link then the seller would probably lose all future sales. Sounds like a very easy problem to solve...

Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#149
post #130

Earlier quoted context omitted.

Yeah, what we need is a patent system that only gives 5 years, maybe some lower barriers in terms of how it's enforced. Maybe where a jury is asked 'does this feel like a knockoff of what the patent was generally describing or does it really do something new.' The risk of going afoul will be enough to keep people innovating. I'd really love to see a common sense approach to patents.

Import tax from China would solve these issues.

Killing the UPU subsidies might be enough on its own.

Re: Etsy has ousted its CEO and is laying off 8 percent of its staff

#150

I ordered a rustic pipe desk from Etsy a while back and the seller was not able to deliver the item on time. He/she communicated the issue so it wasn't that big of a deal for me. I had a prearranged vacation coming up while waiting for the item to be finished and sent, so things took a little bit longer then expected on both ends. When I finally got back home and put the desk together, I noticed that there were items…

Honestly a time window is standard practice to prevent customers from potentially holding the ability to negatively review as leverage.

For example if they were to allow indefinite periods for reviews, then customers could hold off on reviewing for a year, then leverage it to get the seller to provide out-of-warranty service.

Not sure what their time limit is, this is the case for it. In any case, good customer service still means a human reviewing and deciding if it's appropriate at the edge cases of policy.

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