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Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

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Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#141

Earlier quoted context omitted.

Lyft is making this information available to anyone who signs up and accesses it, there's no subterfuge going on. They didn't plant a mole in Lyft to send them secret internal documents. They didn't steal their code and copy its innovations. The mere fact that Lyft "would [try to] stop them" makes it immoral? How does that work? Is it immoral if I watch tapes of the competing team's last football game to figure out w…

Oh please, like Lyft doesn't have Terms of Service for their API and like Uber doesn't have a legal department full of people whose; job is to study such things. Is it immoral if I watch tapes of the competing team's last football game [...] No, because they can do the same withyour last game. It's called a level playing field, which is clearly a foreign concept to the people who work at Uber. What makes your competi…

>No, because they can do the same withyour last game. It's called a level playing field, which is clearly a foreign concept to the people who work at Uber.

And Lyft can access Uber's API, unless they're scrupulously avoiding doing so for legal reasons, which doesn't seem all that likely. There's a lot of stuff that is technically illegal, but we'd all be paralyzed if we followed the letter of the law (or every contract we sign) precisely. I'm sure Lyft and Uber BOTH understand this, as they're both generally operating in direct violation of local taxi regulations.

It's funny to read so many people acting like violating a ToS is some moral horror, apparently unaware that the ToS is routinely violated by normal usage, and that like most contracts, they're intentionally written that way. The goal of this, as all contracts, is to a) have a reason to sue someone they dislike and b) have a defense against suits from someone that dislikes them. Since the user has no individual/direct bargaining power, the contract will always be massively favorable to the company.

Businesses sue each other for breach of contract all the time. It could even be argued that this is not fundamentally immoral, which is why it's a civil matter; disagreements in business will sometimes occur, and resorting to the civil dispute resolution system that's in place for exactly this reason is not necessarily a sign of malfeasance.

No one reads ToS except lawyers, and then only when they're looking for something to sue over and/or decide how much likely they're going to get sued. Like most contracts, it doesn't become a consideration until something goes south.

In the football analogy, the opposing team could easily concoct a situation where a ToS prevents an opposing team member from watching the video of the game by creating an interstitial landing page that says "You must agree to the Terms to view this site", the person checking OK, and then viewing the video that technically was prefixed by mandatory agreement to a document that buried language like "This video must not be used against us in any way." under 50 paragraphs of boilerplate. This is unfair because they were able to say "Please don't compete with us, k?" in a potentially technically legally-binding way? Come on now.

>There's more to competition than the zero-sum variety.

OK? It's not zero-sum just because some are happy and some are sad.

Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#142

Earlier quoted context omitted.

Oh please, like Lyft doesn't have Terms of Service for their API and like Uber doesn't have a legal department full of people whose; job is to study such things. Is it immoral if I watch tapes of the competing team's last football game [...] No, because they can do the same withyour last game. It's called a level playing field, which is clearly a foreign concept to the people who work at Uber. What makes your competi…

>No, because they can do the same withyour last game. It's called a level playing field, which is clearly a foreign concept to the people who work at Uber. And Lyft can access Uber's API, unless they're scrupulously avoiding doing so for legal reasons, which doesn't seem all that likely. There's a lot of stuff that is technically illegal, but we'd all be paralyzed if we followed the letter of the law (or every contra…

There's a lot of stuff that is technically illegal, but we'd all be paralyzed if we followed the letter of the law

A very convenient excuse, which is precisely why I don't find it convincing. Please spare me your patronizing explanations of Terms of Service; having already studied law they're not very impressive.

OK? It's not zero-sum just because some are happy and some are sad.

Win-loss outcomes are zero-sum by definition. I don't see this discussion going anywhere productive from here.

Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#143

Earlier quoted context omitted.

Lyft is making this information available to anyone who signs up and accesses it, there's no subterfuge going on. They didn't plant a mole in Lyft to send them secret internal documents. They didn't steal their code and copy its innovations. The mere fact that Lyft "would [try to] stop them" makes it immoral? How does that work? Is it immoral if I watch tapes of the competing team's last football game to figure out w…

They're making it available, but isn't it being made available under a specific license? > Is it immoral if I watch tapes of the competing team's last football game to figure out what plays they like to use? Did you have to impersonate someone who's supposed to have access to it in order to watch it? That seems more like the question that would decide it. "Because they don't want you to" is a bad way to phrase it, ev…

>Did you have to impersonate someone who's supposed to have access to it in order to watch it? That seems more like the question that would decide it.

Is it impersonation if I just don't go in wearing the opposing team's colors? What if I go wearing the playing team's jersey? What if I'm the coach of that other team so I wear a hat and sunglasses? Where's the line of "impersonation"?

This can't be taken as an absolute unless we concede that we must say "OK" just because they say "Please don't", even if they're able to find a way to make this technically legally binding.

Morality does NOT require us to give up as soon as someone tries to block us.

>"Because they don't want you to" is a bad way to phrase it, even if it gets to the core of things. After all, they wrote their license agreement based on what they want you to do, right?

Sure. I'm not disputing that this was almost definitely a technical violation of the CFAA. The CFAA is a disgustingly overbroad and outdated law, and Lyft finagling their process to get under its cover shouldn't be a moral indictment of Uber. [The bright side of this is that if similar lawsuits start coming out against some other big players, the law might finally change.]

Are licensing agreements automatically eval'd into moral absolutes? If we take such a strict position we can never win against any moderately powerful entity.

The path to ascendancy for most companies involves "avoid a lawsuit", because frequently there are laws on the books that could take them down. Google is a great example; their conduct technically violates the CFAA and rampantly violates copyright, even though the courts ended up giving them a pass in Perfect 10 v. Amazon because they're afraid to shut down Google.

>Are you going to argue that Uber's devs could've had that theoretical conversation without being intentionally deceptive?

I'll argue that it doesn't cross the threshold from "deception required to be basically functional in a competitive environment" into "immoral and personally compromising deception".

When you enter business, you know you are entering a competitive market where part of the game is getting an advantage over your competitors, and their attempting to do so over you. Concocting a complex legal apparatus that gives some meat to any potential lawsuit between competitors is routine. It doesn't affect the morality of the process, despite the theatrics of the court.

Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#144

So, no one was really able to answer my question last thread. In fact, I mostly got snarky condescending replies. I've stopped caring about such things though, so hopefully good-faith questions are still welcome: What's wrong with Uber tracking Lyft drivers? What is wrong with using a competitor's API to get real-time tactical information about them? Not only did it not harm Lyft drivers, but it actually aided them:…

Sure, let's do whatever we can to sabotage, because it's just the nature of competition...

Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#145

Earlier quoted context omitted.

Hey, good reply. Thanks! I think this convinced me. My issue was that I see myself as a pretty moral person, but if I were working for a startup and was tasked with "Implement a way to know how many Lyft drivers are out on the road," I could see myself doing something very similar to what Uber did, and also feeling mildly clever about it. Isn't that what we call out-of-the-box thinking? It seems like there's a fine l…

I have to wonder how much business/competition experience some of these guys replying to you have. Tech people live in a bubble. Because our skills are in high demand and there's a pretty strong natural aptitude barrier limiting the number of new competitors, our experiences competing in the tech bubble can be very misleading. It's a dog-eat-dog world out there. If you are lazy about competing, or trying to "go easy"…

I do have a fair bit of business experience, including seeing how destructive anti-competitive behaviour (both others and my own) can be. Successful businesses have lots of customers, and customers like the businesses they patronise to behave fairly.

So although you are right that it's a competitive world, you have to compete fairly - and be seen to compete fairly - or you will drive your customers away. You do need consider what people have been "socialised" to think (which is what morals are, really) because otherwise your competitors will have a significant edge.

Look at it this way. It is beneficial to society for entities (people or companies) to spend their energy improving their own service rather than degrading their competitors', because this results in the best possible service being available to that society. This is what all our anti-competitive laws - and innate sense of fairness - spring from.

Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#146

Earlier quoted context omitted.

>No, because they can do the same withyour last game. It's called a level playing field, which is clearly a foreign concept to the people who work at Uber. And Lyft can access Uber's API, unless they're scrupulously avoiding doing so for legal reasons, which doesn't seem all that likely. There's a lot of stuff that is technically illegal, but we'd all be paralyzed if we followed the letter of the law (or every contra…

There's a lot of stuff that is technically illegal, but we'd all be paralyzed if we followed the letter of the law A very convenient excuse, which is precisely why I don't find it convincing. Please spare me your patronizing explanations of Terms of Service; having already studied law they're not very impressive. OK? It's not zero-sum just because some are happy and some are sad. Win-loss outcomes are zero-sum by def…

>A very convenient excuse, which is precisely why I don't find it convincing. Please spare me your patronizing explanations of Terms of Service; having already studied law they're not very impressive.

Do you have an argument that's not "it was unfair because it was technically illegal and Lyft probably didn't like it"? Maybe there'd be a more impressive answer if you could offer a more impressive proposition.

>Win-loss outcomes are zero-sum by definition. I don't see this discussion going anywhere productive from here.

This is pure fantasy. Win-loss is an unavoidable fact of any competition. You are competing because you are trying to get the the same limited resource (in this case, the market for a ride-hailing app). That's what makes it a competition.

Giving up because you don't like competing is the same as a loss. The entity that gets that portion of the resource won, and the entity that didn't lost. A loss doesn't have to be wholly unprofitable, but it's still a loss.

You have arbitrarily defined all competitions as fundamentally zero-sum. You say they're zero-sum by definition: the definitions I know of win means that someone has gained something and loss means that someone has either failed to gain something they wanted or lost something they had (not necessarily in proportion to the person who won).

This is only zero-sum if you believe that all resources could be utilized equally well in anyone's hands. This is not even communistic or socialistic where a central authority decides the appropriate way to allocate resources, it's just anarchy.

Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#147

So, no one was really able to answer my question last thread. In fact, I mostly got snarky condescending replies. I've stopped caring about such things though, so hopefully good-faith questions are still welcome: What's wrong with Uber tracking Lyft drivers? What is wrong with using a competitor's API to get real-time tactical information about them? Not only did it not harm Lyft drivers, but it actually aided them:…

According to some comments, the api isn't even public. This behavior is quite thuggish of a digital sorts.

I once heard from an Uber driver that the CEOs of the two companies hated each other and have gone crazy competing against each other.

Either it's over a woman or they're really messed up in the head. Regardless, this is very disappointing.

Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#148
post #128

Earlier quoted context omitted.

Lyft is making this information available to anyone who signs up and accesses it, there's no subterfuge going on. They didn't plant a mole in Lyft to send them secret internal documents. They didn't steal their code and copy its innovations. The mere fact that Lyft "would [try to] stop them" makes it immoral? How does that work? Is it immoral if I watch tapes of the competing team's last football game to figure out w…

I think the party that sued are the drivers themselves who allege that collection such information is tantamount to wiretapping. I could be wrong in my interpretation though. On the other hand, I completely disagree with your last paragraph. That kind of world is my definition of hell. Winners are "happier"? On what metric? Is Lyft a "loser" company? Are it's employees losers? Who's "unhappy" in this scenario? A "win…

>On the other hand, I completely disagree with your last paragraph. That kind of world is my definition of hell. Winners are "happier"? On what metric? Is Lyft a "loser" company? Are it's employees losers? Who's "unhappy" in this scenario? A "win at all cost" culture that leaves the losers in the dust sounds like a nasty, vile dystopia.

It's not "win at all costs". It's "win at some costs"; in other words, a competition with some rules.

Business is a competition and your competitors are going to be looking for and actively exploiting the advantages they can get over you. This necessarily requires you to look for advantages you can get over them or just cede the market, and if you're willing to do that, there's no point in competing in the first place.

It's sad how HN is here demanding meticulous adherence to a clause buried deep in the incumbent's ToS and pretending that violating it is some basic moral misdeed.

Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#149

Earlier quoted context omitted.

They're making it available, but isn't it being made available under a specific license? > Is it immoral if I watch tapes of the competing team's last football game to figure out what plays they like to use? Did you have to impersonate someone who's supposed to have access to it in order to watch it? That seems more like the question that would decide it. "Because they don't want you to" is a bad way to phrase it, ev…

>Did you have to impersonate someone who's supposed to have access to it in order to watch it? That seems more like the question that would decide it. Is it impersonation if I just don't go in wearing the opposing team's colors? What if I go wearing the playing team's jersey? What if I'm the coach of that other team so I wear a hat and sunglasses? Where's the line of "impersonation"? This can't be taken as an absolut…

> Is it impersonation if I just don't go in wearing the opposing team's colors? What if I go wearing the playing team's jersey? What if I'm the coach of that other team so I wear a hat and sunglasses? Where's the line of "impersonation"?

You're playing with the words, rather than the meaning behind them, and you're smart enough to know that. You're mixing up morality and legality a lot, which I find interesting. I wouldn't say that they have much to do with each other. I'd consider corporations (generally speaking) as amoral entities, striving against the bounds of punishment under the law, and the law as an amoral construct acting as the buffer and interface between other entities (individuals, corporations, other nations). Its job is to act in the interests of the people, one aspect of which is encouraging, but also regulating, the competition in the market. Working toward an even playing field, and correcting when it falls short of providing that.

> I'll argue that it doesn't cross the threshold from "deception required to be basically functional in a competitive environment" into "immoral and personally compromising deception".

I'd argue that it crosses the threshold into behavior that should fall outside the bounds of legal competition. We're better off with many weaker competitors than we are with one strong one.

Re: Uber gets sued over alleged ‘Hell’ program to track Lyft drivers

#150

Earlier quoted context omitted.

I have to wonder how much business/competition experience some of these guys replying to you have. Tech people live in a bubble. Because our skills are in high demand and there's a pretty strong natural aptitude barrier limiting the number of new competitors, our experiences competing in the tech bubble can be very misleading. It's a dog-eat-dog world out there. If you are lazy about competing, or trying to "go easy"…

It's a dog-eat-dog world out there. That's a worldview you choose to hold because it suits your capitalistic philosophy. I've literally fought for my life in dark alleys and I don't agree with your claim - the fact that competition exists and can even be deadly does not establish it as the baseline norm of human behavior. a lot of this socialization is provided by people who simply don't want you to become a strong c…

>That's a worldview you choose to hold because it suits your capitalistic philosophy. I've literally fought for my life in dark alleys and I don't agree with your claim - the fact that competition exists and can even be deadly does not establish it as the baseline norm of human behavior.

It's a baseline norm of biology, which some humans are more willing to accept than others. "Survival of the fittest" implies that some are more fit; that is, some are winners and some are losers.

As long as energy cannot be created ex nihilo, this world will be fundamentally competitive. Wishing really hard won't work until someone wishes hard enough to undo the law of conservation of energy.

If most people are not willing to accept this, that explains a lot about tribe and power dynamics.

>I could just as easily say that people like yourself attempt to indoctrinate people with the notion that Darwinian competition is the unalterable way of the world in order to inculcate a combination of stoicism and paranoia that will inhibit them from coordinating with each other to limit your predatory activities. See, I can make up specious motivations for my interlocutors too.

Sure, there are people who make that assertion. That's fine? I think it's called a disagreement.

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