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Uber CEO Plays with Fire

nytimes.com

411–420 of 529 posts

Re: Uber CEO Plays with Fire

#411

Earlier quoted context omitted.

>anonymized It would be much bigger news if they were selling data that could be used against the consumers on an individual basis.

"Hmm, 90% of this anonymous guy rides start/end at this residential address which the public property deed says it's registered to Mr. John Smith, I wonder who this anonymous guy could be."

[deleted]

Re: Uber CEO Plays with Fire

#412
post #409

Earlier quoted context omitted.

I worked for a company that nearly acquired unroll.me. At the time, which was over three years ago, they had kept a copy of every single email of yours that you sent or received while a part of their service. Those emails were kept in a series of poorly secured S3 buckets. A large part of Slice buying unroll.me was for access to those email archives. Specifically, they wanted to look for keyword trends and for receip…

Is this answer on their FAQ an outright lie, then? https://unrollme.zendesk.com/hc/en-us/articles/200243036-If-... > we don't store any of your emails on our servers. Either way, I just deleted my Unroll.me account and revoked access to my Gmail account. I don't think there's anything the company can do to ever get me back as a user.

I guess it's not a lie since they store it on Amazon's servers?

Re: Uber CEO Plays with Fire

#413

Earlier quoted context omitted.

I worked for a company that nearly acquired unroll.me. At the time, which was over three years ago, they had kept a copy of every single email of yours that you sent or received while a part of their service. Those emails were kept in a series of poorly secured S3 buckets. A large part of Slice buying unroll.me was for access to those email archives. Specifically, they wanted to look for keyword trends and for receip…

That's so far outside of what is acceptable that it should be actionable in some way and I sincerely hope Google cuts them off at the knees. Aren't you breaking an NDA by posting this? (If so, extra kudos to you!)

I'll quote what I said elsewhere:

> I haven't been a part of that company for several years now, and did not have any legal agreements or first party relationship with either of the companies named above, and since the deal closed since with Slice it would be difficult for anyone to allege damages.

And if all this disappears, then yes, someone did attack me legally over it. I don't like the business culture that has built up around this kind of thing -- reputation is important, so let's defend it with lots of lawyers and NDAs, but it's too much effort to be up front about business practices that might give us a bad reputation. That's bullshit.

Re: Uber CEO Plays with Fire

#414
post #409

Earlier quoted context omitted.

I worked for a company that nearly acquired unroll.me. At the time, which was over three years ago, they had kept a copy of every single email of yours that you sent or received while a part of their service. Those emails were kept in a series of poorly secured S3 buckets. A large part of Slice buying unroll.me was for access to those email archives. Specifically, they wanted to look for keyword trends and for receip…

Is this answer on their FAQ an outright lie, then? https://unrollme.zendesk.com/hc/en-us/articles/200243036-If-... > we don't store any of your emails on our servers. Either way, I just deleted my Unroll.me account and revoked access to my Gmail account. I don't think there's anything the company can do to ever get me back as a user.

The store them on amazon's...

Re: Uber CEO Plays with Fire

#415

Earlier quoted context omitted.

That's so far outside of what is acceptable that it should be actionable in some way and I sincerely hope Google cuts them off at the knees. Aren't you breaking an NDA by posting this? (If so, extra kudos to you!)

I'll quote what I said elsewhere: > I haven't been a part of that company for several years now, and did not have any legal agreements or first party relationship with either of the companies named above, and since the deal closed since with Slice it would be difficult for anyone to allege damages. And if all this disappears, then yes, someone did attack me legally over it. I don't like the business culture that has…

I totally agree. But, and this is a very big but: companies would no longer be open to potential acquisition partners during the due diligence phase of an acquisition if professionals in this space would talk publicly (or even at all) about what they find.

I'm seriously conflicted about this because I too have seen some extremely horrible stuff in the last couple of years, some of which I'm quite sure would rock the world orders of magnitude worse than what unroll.me has been up to and that was secured roughly in the same way (or maybe even worse) and with data best qualified as 'radioactive'. I do sign NDAs and I stick to them religiously but it is very hard at times to do that. Even so I understand that I'd make life miserable for those that employ me if I'd ever break an NDA.

Re: Uber CEO Plays with Fire

#417

Earlier quoted context omitted.

If they sell your receipt data to Uber, who else might they sell it to? An insurance company? A hedge fund? Your bank?

>anonymized It would be much bigger news if they were selling data that could be used against the consumers on an individual basis.

Is there an actual law that would prohibit them from selling un-anonymized emails or do we just have to trust the company's sense for ethical behavior?

Re: Uber CEO Plays with Fire

#418
post #409

Earlier quoted context omitted.

I worked for a company that nearly acquired unroll.me. At the time, which was over three years ago, they had kept a copy of every single email of yours that you sent or received while a part of their service. Those emails were kept in a series of poorly secured S3 buckets. A large part of Slice buying unroll.me was for access to those email archives. Specifically, they wanted to look for keyword trends and for receip…

Is this answer on their FAQ an outright lie, then? https://unrollme.zendesk.com/hc/en-us/articles/200243036-If-... > we don't store any of your emails on our servers. Either way, I just deleted my Unroll.me account and revoked access to my Gmail account. I don't think there's anything the company can do to ever get me back as a user.

I'm not sure I can answer that in detail, or that it hasn't changed since the details were originally shared with me.

That might also be a case of an article that's written from the point of view of one feature ("what happens if I delete") and not what's going on under the hood. There are other references to deleting data stored with unroll.me, e.g. When you go through the delete steps you need to do it in a particular order so that data on their side is removed, as discussed in another comment thread.

Re: Uber CEO Plays with Fire

#419

Earlier quoted context omitted.

Seriously? Show me a ride hailing UX similar to Uber's at the time Uber launched...

I don't think Uber's UX has ever been great.

That's alright, and that's subjective. But they certainly are facilitating a large volume of rides daily, in multiple cities, with tens of thousands of drivers and millions of riders. There UX is working well, but anyway the evolution of the ride sharing market isn't going to be in UX. Right now the market problem seems to be sustainability for Uber, drivers, and riders, since Uber and Lyft are losing cash.

But who knows? Do the riders and the drivers really need Uber or Lyft?

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