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Remove United from your flight results

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Re: Remove United from your flight results

#41

Post by parent5446 »

Mithaldu wrote: post #27
sitepodmatt wrote: post #10

United screwed up by not having a decent incentive system in place to avoid deplaning people. People have presented many options, including taking a ballpark figure on checkin, or whilst on the airplance a speaker announcement anyone to travel later for $800, wait a minute, $1000, $1200, okay great thanks folks.. That was extremely badly handled and shocking that no process was in place for this - as last minute crew…

United acted illegally from the very get-go. Via https://np.reddit.com/r/OutOfTheLoop/comments/64m8lg/why_is_... and more: > Lawyer here. This myth that passengers don't have rights needs to go away, ASAP. You are dead wrong when saying that United legally kicked him off the plane. > 1. First of all, it's airline spin to call this an overbooking. The statutory provision granting them the ability to deny boarding is a…

You're really citing a Reddit comment that links to an article comment on ThePointsGuy as a serious source of legal opinion?

Re: Remove United from your flight results

#43

Post by [deleted] »

petilon wrote: post #31
sfilargi wrote: post #3

I understand the sentiment, but if I would stop using every corp that fucked somebody up, I would probably have to move somewhere where there is no civilization.

If it was just that the flight attendants fucked up by calling in the cops in a situation that didn't really call for it that would be one thing. But it was more than that. The CEO made the situation worse by not apologizing and instead blaming the passenger for being "disruptive and belligerent". It was only after the stock dropped that he apologized. This shows that poor customer service is ingrained in this corp.

[deleted]

Re: Remove United from your flight results

#44

Post by mc32 »

sitepodmatt wrote: post #10

United screwed up by not having a decent incentive system in place to avoid deplaning people. People have presented many options, including taking a ballpark figure on checkin, or whilst on the airplance a speaker announcement anyone to travel later for $800, wait a minute, $1000, $1200, okay great thanks folks.. That was extremely badly handled and shocking that no process was in place for this - as last minute crew…

The company representatives, i.e. employees handled the situation very poorly. He deserves some compensation and by convention, an apology. He's looking for a payout. Some people just want justice --some people want more, much more.

The McDonald's woman initially just wanted (restorative) justice --Mac Donald's to pay for medical bills --McD went full corporate and got handed by the jury. Here it's the opposite, right out the gate, he's looking for major compensation and damages, rather than say medical bills, lost wages, etc.

Sure passengers in general feel a bit emasculated/defeminated on an airplane and want to give it to the airlines, but honestly I don't see a case for severe damages.

I'm certainly not going to drop United as a possible carrier over this incident. I'd drop them if it happened to me personally but I would not expect others to follow suit. Just like I won't ask anyone to boycott a particular car dealer from a particularly popular brand because I think they treated me poorly.

He must be one of those guys you don't want to prank even as a friend because embarrassment is too much for him.

Re: Remove United from your flight results

#45

Post by Mithaldu »

zzrg wrote: post #15
sitepodmatt wrote: post #10

United screwed up by not having a decent incentive system in place to avoid deplaning people. People have presented many options, including taking a ballpark figure on checkin, or whilst on the airplance a speaker announcement anyone to travel later for $800, wait a minute, $1000, $1200, okay great thanks folks.. That was extremely badly handled and shocking that no process was in place for this - as last minute crew…

It's not clear to me that the police even did anything wrong in this case either. The passenger was going absolutely apeshit and it looked like he bashed his own head into the adjacent seatrest. I'm certainly no fanboy of United, but in this case it doesn't seem like they, or the airport police, did anything particularly wrong. [edit] I suppose I should expect the downvotes to continue flowing for this comment. If yo…

They were airport police and should be familiar with the rules and regulations. This was not a case of overbooking. Laws and rules differ in this case from the lies peddled by UA and media. They didn't have legal authority to remove him in the first place.

They could've done a lot of things better before assaulting him, but i don't think after that initial fact any further are necessary.

Re: Remove United from your flight results

#46

Post by colmvp »

petilon wrote: post #33

When you are bumped on an overbooked airline, here's what you should know: Airlines start offering compensation and travel that is less than what is required under the FAA rule hoping that people who haven't been properly informed about their rights will take the cheap offer. When this doesn't work they slowly raise the offers. The FAA rules provide that a passenger who has a reservation and who is asked to give up t…

It should be noted that this was NOT an overbooked flight. Even the CEO admitted this.

For a much clearer explanation with legal input, I'd suggest readers to read http://www.nakedcapitalism.com/2017/04/united-passenger-remo... .

Re: Remove United from your flight results

#47

Post by Mithaldu »

parent5446 wrote: post #41
Mithaldu wrote: post #27

Earlier quoted context omitted.

United acted illegally from the very get-go. Via https://np.reddit.com/r/OutOfTheLoop/comments/64m8lg/why_is_... and more: > Lawyer here. This myth that passengers don't have rights needs to go away, ASAP. You are dead wrong when saying that United legally kicked him off the plane. > 1. First of all, it's airline spin to call this an overbooking. The statutory provision granting them the ability to deny boarding is a…

You're really citing a Reddit comment that links to an article comment on ThePointsGuy as a serious source of legal opinion?

It has been checked by others ( https://news.ycombinator.com/item?id=14099630 ) and looks alright. If the information contains factual errors, please point at least one of these out, instead of posting character assassination.

Re: Remove United from your flight results

#48

Post by ams6110 »

Mithaldu wrote: post #27
sitepodmatt wrote: post #10

United screwed up by not having a decent incentive system in place to avoid deplaning people. People have presented many options, including taking a ballpark figure on checkin, or whilst on the airplance a speaker announcement anyone to travel later for $800, wait a minute, $1000, $1200, okay great thanks folks.. That was extremely badly handled and shocking that no process was in place for this - as last minute crew…

United acted illegally from the very get-go. Via https://np.reddit.com/r/OutOfTheLoop/comments/64m8lg/why_is_... and more: > Lawyer here. This myth that passengers don't have rights needs to go away, ASAP. You are dead wrong when saying that United legally kicked him off the plane. > 1. First of all, it's airline spin to call this an overbooking. The statutory provision granting them the ability to deny boarding is a…

IANAL but pretty sure there are some specific exceptions for employees en route to another location to staff a flight (deadheading). If airlines could not do this they would have to possibly cancel flights that they could not otherwise staff, inconveniencing dozens or hundreds of passengers instead of just a few.

That said, United utterly botched this in the way they handled it.

And I don't let the PD off the hook either. That police can use violence to settle what is essentially a business dispute is just wrong.

Re: Remove United from your flight results

#49

Post by colmvp »

parent5446 wrote: post #41
Mithaldu wrote: post #27

Earlier quoted context omitted.

United acted illegally from the very get-go. Via https://np.reddit.com/r/OutOfTheLoop/comments/64m8lg/why_is_... and more: > Lawyer here. This myth that passengers don't have rights needs to go away, ASAP. You are dead wrong when saying that United legally kicked him off the plane. > 1. First of all, it's airline spin to call this an overbooking. The statutory provision granting them the ability to deny boarding is a…

You're really citing a Reddit comment that links to an article comment on ThePointsGuy as a serious source of legal opinion?

Skeptics should read the NakedCapitalism post (http://www.nakedcapitalism.com/2017/04/united-passenger-remo...) which not only brings up the Reddit post but also includes references from the FAA, CFR, and United's Contract of Carriage.

Re: Remove United from your flight results

#50

Post by Mithaldu »

ams6110 wrote: post #48
Mithaldu wrote: post #27

Earlier quoted context omitted.

United acted illegally from the very get-go. Via https://np.reddit.com/r/OutOfTheLoop/comments/64m8lg/why_is_... and more: > Lawyer here. This myth that passengers don't have rights needs to go away, ASAP. You are dead wrong when saying that United legally kicked him off the plane. > 1. First of all, it's airline spin to call this an overbooking. The statutory provision granting them the ability to deny boarding is a…

IANAL but pretty sure there are some specific exceptions for employees en route to another location to staff a flight (deadheading). If airlines could not do this they would have to possibly cancel flights that they could not otherwise staff, inconveniencing dozens or hundreds of passengers instead of just a few. That said, United utterly botched this in the way they handled it. And I don't let the PD off the hook ei…

> IANAL but pretty sure

That means you are, even if confidently so, guessing? Or can you provide concrete details?

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