"Pretty poor coverage" sounds like the author was relying on Wi-Fi for connectivity. I wouldn't trust an ISP-provided combo modem/router to do anything more than the bare minimum when it comes to wireless, most likely a single chain 2.4 GHz network (and 5 GHz if you're lucky). Replacing it with Google Wifi which is a Wave2 802.11ac 5 GHz device with Beamforming will make a world of difference. Intentionally supplying…
Comcast internet speed improved with non-Comcast hardware
121–130 of 181 posts
Re: Comcast internet speed improved with non-Comcast hardware
#122The great, vast majority of Comcast users are ignorant and get fleeced constantly (I firmly do believe the great majority are old people with their primary bandwidth "hogs" being an SD-broadcast Netflix TV show, 3 iOS apps / year, and a bank website login), so this practice of under-delivery visible to the consumer will probably never really stop (they're cash cows) until we get the FCC involved across the board show…
Re: Comcast internet speed improved with non-Comcast hardware
#123Earlier quoted context omitted.
And Comcast only guarantees speed on wiring directly to their modem. Their Wi-Fi is generally unable to put out the full bandwidth you'll get off Ethernet.
Unless you have a business plan, I don't feel that they even guarantee that.
Re: Comcast internet speed improved with non-Comcast hardware
#124Don't use Speedtest.net. The major providers all prioritize their traffic and it gives unrealistic results. I built a graphical console-based speed tester (client+server) that you can run yourself to get a more accurate picture and test between your home and servers you actually use: https://github.com/chrissnell/sparkyfish
Re: Comcast internet speed improved with non-Comcast hardware
#125I signed up for Comcast basic cable a few years ago because I was hosting a Superbowl party. I signed up in person at an xfinity store because I didn't want to wait around for shipping. Right after I told the dude at the desk I had a brand new HD TV that I was eager to watch the Superbowl on, he tried to send me home with a cable box that only had one output: (standard definition, analog) coax. I don't even know why…
Re: Comcast internet speed improved with non-Comcast hardware
#126To make matters worse it exposes a management port for who-knows-why. I'm hoping somebody picks the thing apart and dumps the 802.1X certificate so I can use my own modem.
Re: Comcast internet speed improved with non-Comcast hardware
#127Don't use Speedtest.net. The major providers all prioritize their traffic and it gives unrealistic results. I built a graphical console-based speed tester (client+server) that you can run yourself to get a more accurate picture and test between your home and servers you actually use: https://github.com/chrissnell/sparkyfish
Another reason to not use speedtest.net is they use compressible data for their tests. DOCSIS has some support for stream compression, so you'll often get highly unrealistic results. On the other hand, basically all internet content is sent over the wire already compressed, so any stream compression doesn't help with it at all. I've had speedtest.net overrate my connection by 2-3 times it's actual throughput.
Do you have a source for this? I've never heard of it and I can't find any reference for this or even proposed support for this.
Re: Comcast internet speed improved with non-Comcast hardware
#128Don't use Speedtest.net. The major providers all prioritize their traffic and it gives unrealistic results. I built a graphical console-based speed tester (client+server) that you can run yourself to get a more accurate picture and test between your home and servers you actually use: https://github.com/chrissnell/sparkyfish
Netflix's fast.com speedtest uses Netflix's nflxvideo.net CDN servers and HTTPS so it should be a good model for real-world Netflix video usage. https://fast.com/
iPhone 6+ very close to router: 110Mbps 2012 MacMini (WiFi 802.11ac) very close to router: 120Mbps 2011 MacMini (ethernet but USB-powered switch in between): 92Mbps
With dslreports.com speed test the ethernet is consistently the fastest.
I have limited the download speed on the TP-Link Archer C7 router to 100Mbps in an effort to cut down on bufferbloat. Seems to work pretty well on the dslreports test - get A, A, A.
Re: Comcast internet speed improved with non-Comcast hardware
#129I signed up for Comcast basic cable a few years ago because I was hosting a Superbowl party. I signed up in person at an xfinity store because I didn't want to wait around for shipping. Right after I told the dude at the desk I had a brand new HD TV that I was eager to watch the Superbowl on, he tried to send me home with a cable box that only had one output: (standard definition, analog) coax. I don't even know why…
Re: Comcast internet speed improved with non-Comcast hardware
#130Earlier quoted context omitted.
They'll bill you more for an hour of a technician's time than the cost to just buy a new modem/router.
Not if it is their fault/equipment.
That depends entirely on the technician you get. At least for Cox, it's up to the technician to determine if the customer foots the bill or not and while you might get a competent technician who will happily redo all of the outside wiring while he's there for free you might also get a technician from some third party contractor who doesn't even have the equipment to test anything and is just relying on the customer's modem for troubleshooting.
Just because it's their fault doesn't mean that they'll admit it or even fix it.