We canceled prime for this very problem.
Amazon's Tepid Response to Counterfeiters Frustrates Sellers
151–160 of 364 posts
Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers
#152I purchased Quickbooks Pro 2017 (PC) on Amazon last week, said it was "sold by Intuit" so wasn't even supposed to be an FBA (fulfilled by Amazon). Figured if it costs no more I might as well get the physical disk. What showed up was a DVD case with a very clearly photocopied cover for a Mac version with a Verbatim CDR inside and a hacked version of the software. Amazon processed the refund just fine but didn't seem p…
This entire phenomenon is very very worrying. I've been a buyer on Amazon for a while and bought quite a few things from there, my life is so hectic that I don't get time to do due dilligence on everything I buy so it's even possible that I probably own some counterfeit products and don't even know it.
This will come back to them one day, and hopefully soon. Obviously not all disruption is clean, in fact, it rarely is, but this is one area where they cannot afford to be lax and let things like this slide. I for one will be much more vigilant in the future about what I chose to buy on amazon and where specifically I get it.
Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers
#153I feel like there's so much idiocy going on with Amazon sites. How can such a successful company make something so idiotic such as the current Amazon.com? It's beyond belief. People visiting Amazon.com intending to buy various items: a) want the shipment and customer care to be handled by Amazon. (Since they have showed that they area really good at that kind of thing) b) want to have the goods vetted for basic safet…
I wanted to make the same comment, but for some reason assumed I was an outlier. I badly want to see only Prime and only sold by Amazon directly. Fulfilled by Amazon might be a OK alternative if I have a hard time finding something. Otherwise I am happy to pay extra to get it from Amazon itself. To me the "market place" aspect has just been undermining their brand and has been a nuisance. First because you hadn't bee…
> If I buy from Amazon, I want to buy from Amazon, not some place I've never heard of. If I book Lufthansa I want to fly Lufthansa and not Delta or American.
Exactly. So the mystifying thing is: why do they keep making it harder and harder for the consumers to do so? My thought: the have no fucking clue. They are not A/B tester ninjas, but rather clueless idiots.
Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers
#154Earlier quoted context omitted.
There is probably a calculation that the feds will be reticent to do that to an Amazon warehouse as they're generally major employers in the areas they're built in.
There was a great Bloomberg Decrypted podcast a couple weeks ago weighing the costs and benefits for a small town in offering a multi-million dollar subsidy for thousands of low-skill Amazon warehouse jobs. Is it really worth subsidizing at all when the government will have to fund various welfare programs to cover the difference between the ~$10.00/hr paid and a livable wage? But since towns compete and prestige is…
The New York Times also did a big piece showing that these deals were almost always bad ones. The thing is that politicians have a simply ideological commitment to not intervene more directly.
Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers
#155Earlier quoted context omitted.
> I don't even buy from any third party sellers, including fulfilled by Amazon, for this reason. Except, according from the information in the article, this doesn't matter: > Shipped and sold by Amazon.com means that the product is shipped and sold by Amazon Retail (via Vendor Central or Vendor Express) directly. Basically, the manufacturer sends product to Amazon.com at a set price through a traditional PO process.…
I don't think that means that buying direct from Amazon can get you third party inventory.
>I don't think that means that buying direct from Amazon can get you third party inventory.
I've sold on Amazon via FBA. Yes, it does. If you are selling a new item, you ship it to Amazon warehouses. Amazon informs you, the seller, that your item is not distinct from that of Amazon's or other sellers' FBA items. Inside their warehouse, it is just an item with no seller attached to it. If someone buys it, they just find any that match the SKU (or whatever it is called) and ship it.
Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers
#156Why can't Amazon withhold payment from these sellers? They should have all the leverage
Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers
#157The scary part of this problem is buying medications or things you ingest. I no longer buy any kind of food or health products on Amazon because I worry they may be fake.
Buying fake food and health products is dangerous.
I don't buy pet food from Amazon either for the same reason.
Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers
#158I bough a counterfeit copy of Horowitz and Hill's, "The Art Of Electronics". I didn't realize a) I bought from a 3rd party b) that it was counterfeit until outside of the 30 day window? I called Amazon about it, asking for a refund and they were pretty flat about the "No, we won't take it back, you have to talk to the seller."
Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers
#159Earlier quoted context omitted.
I don't even buy from any third party sellers, including fulfilled by Amazon, for this reason. Amazons response has been wholly inadequate thus far. Brands are destroyed because people get counterfeit crap and review the entire product/brand. Why can't Amazon show the merchant used for every review and let people aggregate the reviews of each product by the merchant and product? Right now you have to check the overal…
> I don't even buy from any third party sellers, including fulfilled by Amazon, for this reason. Except, according from the information in the article, this doesn't matter: > Shipped and sold by Amazon.com means that the product is shipped and sold by Amazon Retail (via Vendor Central or Vendor Express) directly. Basically, the manufacturer sends product to Amazon.com at a set price through a traditional PO process.…
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Re: Amazon's Tepid Response to Counterfeiters Frustrates Sellers
#160There used to be plenty of counterfeit Intel network cards on Amazon.co.uk (and .com). Unsure about other Amazon subdomains.
After receiving a chinese knock off card instead of the real thing, I complained to Amazon. Even after rounds of communication with them, trying to alert them to the problem all they did was tell me to contact "Trading Standards" (the uk body). I've barely bought from Amazon since then, and I used to buy a lot from through them.
Instead I reached out to Intel Legal, who looked over things, then opened an investigation.
Now (some months later) it seems like there are almost no counterfeit Intel cards on Amazon. So at least some places do seem to have enough clout.