Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

Post by nmstoker » Wed, Mar 22, 2017, 7:44 PM UTC

emodendroket wrote: post #199

dvfjsdhgfv wrote: post #155

Earlier quoted context omitted.

It may be funny, but at the same time it's great to see this kind of feedback directly from the customers to the company. If someone listens up there, sooner or later they'll realize there is more money in the subscription business than in one-time OS purchases, and they will put the money where the mouth is.

I'm guessing (especially when you consider that OS X is in there) that it has more to do with the support burden and small number of people using Linux as a desktop OS than trying to get people to buy Windows.

Post by cptskippy » Wed, Mar 22, 2017, 7:47 PM UTC

krylon wrote: post #202

cptskippy wrote: post #183

Earlier quoted context omitted.

Really? Because nothing grinds my gears more than fake sympathy/empathy coupled with an inability/unwillingness to understand my problem and an urgency to get me off the phone. Which is pretty much how customer support works. What I want from customer support is for someone to take the time to understand why I am calling. Not to pat me on the head and tell me things will be alright while urgently trying to get rid of…

But that is exactly what the GP said. You want somebody to care about you and your problem and to make an effort to solve it.

Post by djent » Wed, Mar 22, 2017, 7:48 PM UTC

bubblethink wrote: post #224

TheRealDunkirk wrote: post #177

Earlier quoted context omitted.

Bullshit If you were a Linux user in the mid-90's, then about the only place to get "help" was #linux on EFnet. Collectively, I don't think I've suffered more abuse on the internet than in that forum. And, yes, I'm still bitter. It was NOT a noob-friendly place. The best place -- ever -- to get Linux help was, and will always have been, the Gentoo forums, but that didn't take off till the early 2000's.

I wonder how much of Linux's recent success (I know it's still a tiny fraction) is just because of Google. I can't imagine using Linux if you take away the ability to Google. The fact that usually the results are posts by actual people and not some company stooge makes a world of difference.

Post by rsweeney21 » Wed, Mar 22, 2017, 7:51 PM UTC

simplyluke wrote: post #212

rsweeney21 wrote: post #185

"Don't assume bad intentions over neglect and misunderstanding." - Hanlon's razor I worked as a Microsoft employee on the xbox.com website from 2007-2010. We didn't officially support any browsers on Linux because it represented We supplied a list of officially supported browsers to the customer support team. Any bugs on non-supported browsers would never get reported back to our team, so we'd never hear about them.…

Terrible customer service here is undeniable though. Customer support should gain you customers, not lose them. Microsoft needs to address that.

Post by tajen » Wed, Mar 22, 2017, 7:53 PM UTC

0x6c6f6c wrote: post #201

daenney wrote: post #180

Earlier quoted context omitted.

It works fine in every browser, but you might need to download a small plugin if you're not on Chrome due to WebRTC being a standard but not a standard. Regardless of your browser, it'll heat your system up so you can fry an egg or broil a steak.

Yeah the Hangouts website is my main gripe with it. Great service for talking with friends and family. Absolutely horrible performance on their site. Something to do with WebGL being used during background transitions would drop the performance of my graphics card into the dirt. Games running at the same time would incur a frame drop of 90% for the 5 seconds Hangouts is merely changing a PICTURE..