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Sellers printing counterfeit books and selling under Amazon's brand

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Re: Sellers printing counterfeit books and selling under Amazon's brand

#181
post #131

As a "Content Creator" and frequent advocate for U.S. Copyright Reform, this is one of the few instances where I think the full willful infringement penalty is absolutely justified. There's only a paper thin "Well they didn't inspect every book!" defense, which immediately falls apart when Amazon is making money by way of the transactions and doing market harm to the actual Copyright holder. It's not "incidental" inf…

> I think the full willful infringement penalty is absolutely justified Out of curiousity: how much is that? How much should Amazon pay? Would you support the same penalty if your local bookseller was found to have purchased a batch of counterfeits? You realize that happens all the time in retail, right? Many smaller retailers have little to no ability to control their supply chain in the way you're demanding from Am…

> how much is that? How much should Amazon pay? Would you support the same penalty if your local bookseller was found to have purchased a batch of counterfeits?

No, Amazon is a huge multinational company, selling 1000s of this crap every singe day. Can you say the same about your local bookseller, moving 20 books in total a day?

Re: Sellers printing counterfeit books and selling under Amazon's brand

#182
Can someone who understands Amazon's process, please explain how it works? From the sounds of it, it sounds like I could purchase a Macbook which clearly says "Sold by Apple" and it theoretically could be a knockoff product, sold be someone entirely NOT Apple. How is this even legal?

Re: Sellers printing counterfeit books and selling under Amazon's brand

#183

Its ridiculous the amount of energy and effort you have to waste in order to find a product that you don't suspect as being counterfeit on Amazon these days. The other day, I wanted a super bright flashlight that ran on AAA batteries and was of decent quality and price. I had to pour over the millions of listed flashlights, most looking physically identical, with the exception of the brand name printed on the flashli…

This is where Amazon loses out for me. I've started buying things on sites devoted to that item - a camera and lenses on FredMiranda, flashlights on Candlepower forums (highly recommend it for flashlights), and so on.

Re: Sellers printing counterfeit books and selling under Amazon's brand

#184
It is clear that Amazon and its management knows that they have a counterfeit problem. How about we all band together and file a class action lawsuit? I am sure there are many millions of people, consumers and businesses, affected by Amazon's active negligence of policing the authenticity of items in their marketplace. I would even say there are probably tons of smoking gun emails between Bezos and staff regarding these issues.

Sometimes the only way to get companies like Amazon to play fair is with the threat of a billion dollar settlement hanging over them. The free market doesn't always work.

Re: Sellers printing counterfeit books and selling under Amazon's brand

#185

Its ridiculous the amount of energy and effort you have to waste in order to find a product that you don't suspect as being counterfeit on Amazon these days. The other day, I wanted a super bright flashlight that ran on AAA batteries and was of decent quality and price. I had to pour over the millions of listed flashlights, most looking physically identical, with the exception of the brand name printed on the flashli…

I've had the same problem with kitchen strainers, bike seats, and microphone stands. Hundreds (thousands?) of nearly-identical products on Amazon, all private-labeled, most with questionable reviews. Zero confidence that it's a good product.

Re: Sellers printing counterfeit books and selling under Amazon's brand

#186
post #100
post #40

There's no way to report a counterfeit on Amazon unless you're claiming a violation of your own IP rights. I've complained about fake solid state relays. There are lots of fake "Fotek" solid state relays. UL has noticed.[1] The fakes are usually marked with much higher amp ratings than they can handle safely. Look at this "100 amp" fake "Fotek" relay on Amazon.[2] Fotek doesn't even make a 100 amp relay in that packa…

Apple has filed suit against an Amazon supplier as well [1]. Even Apple can't police Amazon's cruft. The issue here remains, if Amazon profits from fake items, why are they not responsible for the outcomes? Do they live in some alternate reality where they don't have to play by the same rules? [1] http://www.computerworld.com/article/3133627/technology-law-...

Yes. They are a "tech" company. It's not breaking the law it's "disrupting". See Uber, Airbnb, etc.

Re: Sellers printing counterfeit books and selling under Amazon's brand

#187
post #40

There's no way to report a counterfeit on Amazon unless you're claiming a violation of your own IP rights. I've complained about fake solid state relays. There are lots of fake "Fotek" solid state relays. UL has noticed.[1] The fakes are usually marked with much higher amp ratings than they can handle safely. Look at this "100 amp" fake "Fotek" relay on Amazon.[2] Fotek doesn't even make a 100 amp relay in that packa…

"There's no way to report a counterfeit on Amazon unless you're claiming a violation of your own IP rights" I feel this is problematic - one would think that AMZN would want to at least have a 'heads up' with respect to these issues very quickly to look into them, you know, to protect their brand? Because if Amazon is selling you 'XYZ' and it's a knock-off - they are part of the crime. Rather odd.

I ordered a pair of SD cards from a FBA Amazon seller which turned out to be counterfeit. I used Amazon's contact form to report these, and was told to just initiate a return.

I think I chose "Item not as described" as the reason in a drop-down, and entered "Counterfeit" in a comment box, but someone later changed it to some benign-sounding reason. I got a refund on my credit card, but now have the impression that Amazon just does not care. That experience and stories like this here convinced me to first look elsewhere when I need something.

Re: Sellers printing counterfeit books and selling under Amazon's brand

#188

Counterfeits in comingled inventory has become pretty common on Amazon these days. "Fulfillment by amazon" has led them to comingle inventories on common products, meaning every seller's product gets jumbled together. I've gotten counterfeit huggies diapers from amazon (invalid serial number for huggies 'points' and different build quality), Mach 3 razor blades, GE MWF Water filters, even a counterfeit baby bath. The…

>"Fulfillment by amazon" has led them to comingle inventories

The key phrase I look for that I haven't seen discussed in this thread explicitly is: "Ships from and sold by Amazon.com."

(That is the current status shown for the No Starch book prompting the thread.)[1]

Based on some youtube videos[2] showing FBA stocking bins at the warehouse, I can see where multiple 3rd-party seller using FBA Fulfillment by Amazon have comingled inventories.

Is there also evidence that 3rd-party sellers have contaminated Amazon's internal inventory? The short tweets from No Starch doesn't make it clear that you get counterfeit books when even when you choose "Ships from and sold by Amazon.com."

[1] https://www.amazon.com/Python-Kids-Playful-Introduction-Prog...

(If the amazon product page returns 404, this is the screenshot of what it looked like: http://imgur.com/a/gzrxF)

[2] https://youtu.be/dAXdeqcHBp4?t=4m21s

Re: Sellers printing counterfeit books and selling under Amazon's brand

#189

Counterfeits in comingled inventory has become pretty common on Amazon these days. "Fulfillment by amazon" has led them to comingle inventories on common products, meaning every seller's product gets jumbled together. I've gotten counterfeit huggies diapers from amazon (invalid serial number for huggies 'points' and different build quality), Mach 3 razor blades, GE MWF Water filters, even a counterfeit baby bath. The…

I got a counterfeit laptop power adapter. The thing had the brand name on it, and also the model number. But the counterfeiters decided to be clever and put in several model numbers on the same device. These numbers corresponded to completely different adapters listed on the actual manufacturer's site.

I guess amazon has a new brilliant business plan where thy make money from returns. Or Bezos has given up on AMZN and decided to buy UPS stock.

Re: Sellers printing counterfeit books and selling under Amazon's brand

#190
post #128

Amazon is turning into a mine field for legitimate sellers. I have a customer I work closely with to integrate their customer products into Amazon. They have a catalog of 3,000 stock parking signs listed on Amazon. We took considerable time to buy custom SKUs and get them listed. We discovered in the last month two separate Chinese sellers utilized the Amazon buy box feature and listed on our product page for less mo…

It's a minefield for buyers as well. I have ordered products from Amazon's web site for many years, probably more than 15. Recently, I am getting reluctant to buy because there are so many counterfeit products. As an example, I wanted to by a genuine Lenovo charger for my X230 laptop. If you want to share my pain, try finding the real McCoy on Amazon.com. I also had to replace my keyboard. That was even worse than th…

Yeah, I ordered a Lenovo laptop charger that seems to be fake. It is lighter and the cable is thinner than the genuine item. It also has a manufacturing date on it of 01/2013, although I received it in early 2017. But it was like $12.
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