351–360 of 670 posts
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It's completely logical. If you value a silent car ride, or more significantly, if you value not being asked for money by someone who has you trapped in the back seat of their car and whom you are trusting to get you to your destination, then you would pay more up front for a ride free of hustle for a tip.
Use Lyft? They have tipping and are generally nicer.
No Tipping is one of the main reasons I liked Uber; no cash, no pressure, you just get out of the car and walk away with everyone happy. I would rather pay more for each fare and have Uber aggressively prohibit tipping. I suspect many people feel the same way and if Uber doesn't get it under control, it could be the biggest challenge they face.
It's so much easier to just pay people a decent wage, include it in the cost of things and then not have the pressure of tipping.
That, and tipping is akin to having paid servants. i.e. "if you do a good job, and if I feel like it, I might give you some of my wad of cash. Or not, sucker.".
(Of course, I do tip because the servers rely on it, I just don't like it)
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Here, it is legally mandated that cab drivers use the company-provided credit card machine to process all credit card transactions. The company takes 7% of all such transactions. Yes that percentage is ridiculously high, but it is mandatory per regulation. It is unacceptable for drivers to personally process credit card transactions, whereby they retain access to the credit card number. Forget the underhanded fraud t…
I use Stripe for payment processing, and I'm pretty sure vendors don't get access to customer's credit card numbers. They might be able to attempt another transaction — which would be fraudulent — but you would get an email confirmation and could easily flag any such attempts. I agree that it is wrong of them to avoid regulatory or contractual obligations to use company payment processing, but they don't get your cre…
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Why do you think this is fraud? At least in SF, I'm pretty sure the standard deal is that the drivers pay for the cab regardless of what they get in fares. Cabs were a cash business for a hundred years, after all. I think the deal with credit card machines in the cabs is that the cab companies see it as a revenue source. I know cab drivers grumble about the cost of using them. It makes sense to me that Stripe is chea…
Here, it is legally mandated that cab drivers use the company-provided credit card machine to process all credit card transactions. The company takes 7% of all such transactions. Yes that percentage is ridiculously high, but it is mandatory per regulation. It is unacceptable for drivers to personally process credit card transactions, whereby they retain access to the credit card number. Forget the underhanded fraud t…
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I'm not being judgemental, and I'm not saying they're stupid to drive for a small immediate profit instead of doing nothing. I'm just perplexed when they say they're losing money (or making so much less than minimum wage that they may as well be) but they keep on doing it instead of stopping. If they're not just blowing off some steam with hyperbole, they would literally be better off staying home on the couch.
> I'm just perplexed when they say they're losing money (or making so much less than minimum wage that they may as well be) but they keep on doing it instead of stopping Most people don't drive Uber as a job. It's a second or third job. Make-you-own-hours is what makes that possible. > If they're not just blowing off some steam with hyperbole, they would literally be better off staying home on the couch. I mean, ditt…
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The problem here is your cancel reflects poorly on you in Uber's rating system. But otherwise you're absolutely right. I have taken rides from two people who've called, asking for my destination, and I refuse to tell them. It hasn't caused me any problems in those two instances.
> your cancel reflects poorly on you in Uber's rating system This is simply not true. I just checked: My rating is 4.73. I've probably taken a few hundred rides with Uber. I assume they adjust ratings for bad experiences, especially if you're a regular rider. By the way: It's not that hard to get consistent 5 stars as a passenger. Be respectful of the driver and follow these steps: 1) Say something like "Hi, are you…
No way am I gonna optimize my behavior to get some higher 'rating'.
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I use Stripe for payment processing, and I'm pretty sure vendors don't get access to customer's credit card numbers. They might be able to attempt another transaction — which would be fraudulent — but you would get an email confirmation and could easily flag any such attempts. I agree that it is wrong of them to avoid regulatory or contractual obligations to use company payment processing, but they don't get your cre…
They can get it with whatever hardware / app they're using to run your card through Stripe.
I'm from Sweden and generally I never tip anything for any service available - neither does the absolute majority of my countrymen - with the exception of being on vacation in other countries or eating at some real fancy restaurant. I were in US a couple years ago and found it pretty emberrasing how people are expecting a tip. I understand that they're paid less and i've spoken with some of them and waitresses etc ma…
Younger waiters however seems not to know about this general tip that is baked into the bill and expect another tip on top of that. Watching too many movies from USA I guess :-)
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After I switched to Lyft in the wake of the Susan Fowler thing, I discovered that they give you the option to tip. It made me realize that the pain point of tipping is actually feeling pressured to tip the moment the service ends . With the Lyft app I can tip (or not) later on, and I almost always do. It's not tipping that I don't like; in fact I really like tipping. With their strict no-tipping policy, it turns out…
With optional after-the-fact tipping, I'd still be concerned whether or not the fact you tipped is tracked. When you tip, is the driver individually informed? The next time you get the same driver, are they in a position to remember that you were a bad tipper on the last trip? Even if the driver isn't made aware of your individual tipping history, surely the company as a whole is tracking this information and buildin…
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Tips are often a major source of compensation for wait staff and other U.S. service providers. Employers often pay these employees lower wages in anticipation that tip income will provide a significant portion of the employees' income. Customers should realize that they are not auotmatically paying 'more' (due to tipping). In non-tipping countries, the tips are simply built into the price of the food. An advantage to…
I understand that they count on it as salary, it's the same with the Uber drivers - they don't make enough so they depend on the tip. Either way it's not acceptable - if they can't support themselves on the wages they have they should demand higher wages from their employers who equally raise the cost of the product.