131–140 of 527 posts
Earlier quoted context omitted.
No, it's a complaint against Lyft since they made a conscious decision to include tipping, while their main competitor demonstrated that modern American companies do not need to bow to stupid customs. [edit: shouldn't have implied that Uber is financially successful]
> their main competitor demonstrated that American companies can be successful without bowing to stupid customs. And then Uber bent in May 2016.
Earlier quoted context omitted.
Can you give an example of large companies which operate on a "ethics first" model?
Patagonia, jones snowboards, wikipedia and many more.
Here is how I see it. I rely on those rides to go to work every single day and here what it (would) costs me. Uber: $250 a month.(Majority) Lyft: $500 a month (Whenever Uber is too expensive) Bus : $100 a month (1h:15 for 6 miles and 3 buses... No) Politics and all internal conflicts aside, there is a need for these services whether we like it or not. When I need to make a decision in the morning I take whatever is t…
Earlier quoted context omitted.
Counterpoint: one of the reasons I prefer Uber is that it doesn't allow or encourage in-app tipping. Tipping sucks, is economically dysfunctional, and socially awkward. If the drivers aren't making enough from base fares then the fares need to go up - it's not my job to be a charity.
I completely agree, and was halfway through writing a similar comment when I saw your post. I actively make choices for things like transit and food which reduce how much I have to think about tipping. I don't like having to judge someone's service, and decide how much it's appropriate to tip them based on some unwritten societal rule. The signal that hiding tips away sends is "the service provider is being compensat…
I use neither Uber nor Lyft, so may wrong here, but don't both services strongly encourage passengers to rate drivers based on the quality of the ride?
Why is it awkward to judge someone based on a tip, but not on attribution of stars?
Earlier quoted context omitted.
Can you explain how it's a strawman? The Muslim ban (as it has been known for a long time) is a ban on people from a particular faith.
Muslims from Algeria (99% of the population) can enter. Christians from Syria cannot. That's the weirdest Muslim ban I've ever heard of.
Earlier quoted context omitted.
I give about 30% of my Lyft drivers a tip, and I'm glad Lyft includes the option in their app. I've occasionally wanted to tip an Uber driver but then not had cash on me. I don't think it's reasonable to expect ride share companies to pay their drivers a fair wage when they are in fierce competition with each other and self-driving cars are on the horizon. I agree "mandatory" tipping like in US restaurants isn't a gr…
> I don't think it's reasonable to expect ride share companies to pay their drivers a fair wage It's always reasonable to expect companies to pay their people a fair wage.
Forgive me if this is me being dense, but from an outsider's perspective I don't understand what makes Lyft any better than Uber. Neither company properly categorizes their drivers (as employees), both have a rather sizeable cut from fares, both depended on being basically illegal cabs--except for Uber Black, which uses licensed black car services--to get started, and neither has a financially viable business model.…
It's not—and anyone who says that it is is deluding themselves. I think we've reached the point where ridesharing apps are 100% a commodity: there's no real product differentiation, so I'll choose based on price and how long it'll take the car to arrive. Lyft drivers seem 'happier,' but that hasn't translated into anything significantly different for me in terms of ride quality. This won't be a popular opinion, but I…
But it seems that via(ridewithvia) and probably chariot(which was bought by Ford) do manage to do that - with their average passenger density most likely larger than 4 . Another proof they aren't commodities - they don't need all those tricks with drivers - their drivers are regular employees, probably well compensated.
Earlier quoted context omitted.
The key points are - CEO never blackmailed journalists - No major revelations of sexual harassment - ~~No major revelations of political support~~ Related to core business - Surge Limit has prevented complaints about emergency pricing vs Uber. - Lyft takes a lower commission capped at 20%/25% - Lyft has in app digital tipping (drivers keep 100% of tips). Uber's tip policy encourages cash, which is an often cited comp…
> No major revelations of political support They took a kind of strong stance [1] in protesting the recent order that restricted travel from those seven countries, so that's a political statement (whether or not we agree with it.) Their announcement also included some strawman language, which turned off some people: "This weekend, Trump closed the country’s borders to refugees, immigrants, and even documented residen…
Earlier quoted context omitted.
the in app tipping that lyft provides is what seals the deal for me. the drivers are performing a service for me and having an integrated way to enhance their compensation is really nice. a lot of the drivers have a hard time making a good living especially considering vehicle related costs are all on their shoulders. I'm happy to have a 1-click way to give them a bit extra. I've never understood why uber doesn't let…
Personally, being pressured to top is bad UX. I feel bad when presented with the prompt via square et al. I'd much rather have the price baked in like other countries.
You're not the customer of Square. It's great UX if your goal is to get more people tipping.
(I've said this before at food trucks)