Here is how I see it. I rely on those rides to go to work every single day and here what it (would) costs me.
Uber: $250 a month.(Majority)
Lyft: $500 a month (Whenever Uber is too expensive)
Bus : $100 a month (1h:15 for 6 miles and 3 buses... No)
Politics and all internal conflicts aside, there is a need for these services whether we like it or not.
When I need to make a decision in the morning I take whatever is the least expensive and more convenient. I don't want to spend hours on the bus and I do not want a good chunk of my paycheck to go to simply getting to work.
Speaking with drivers everyday, I understand their frustration of driving all around town only for very small profit. Just today, I took a ride with a driver that seemed very frustrated. I didn't want to intrude but he ended up tell me how much he hates UberPool (that's what I use). 70 cents per mile, and when a second rider joins the rate goes down, and for the next even lower. We were 3 different riders.
In the riders perspective, we want the cheapest and most reliable. Sure I want to support those who work for a company that respect them but at the end of the day it is not a charity.
What is the answer in the consumer's perspective?
Edit: Formatting