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Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

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Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#71

Forgive me if this is me being dense, but from an outsider's perspective I don't understand what makes Lyft any better than Uber. Neither company properly categorizes their drivers (as employees), both have a rather sizeable cut from fares, both depended on being basically illegal cabs--except for Uber Black, which uses licensed black car services--to get started, and neither has a financially viable business model.…

The key points are - CEO never blackmailed journalists - No major revelations of sexual harassment - ~~No major revelations of political support~~ Related to core business - Surge Limit has prevented complaints about emergency pricing vs Uber. - Lyft takes a lower commission capped at 20%/25% - Lyft has in app digital tipping (drivers keep 100% of tips). Uber's tip policy encourages cash, which is an often cited comp…

Slide 1:

    Why fund us?

    The key points are
    - CEO never blackmailed journalists
    - No major revelations of sexual harassment
    - No major revelations of political support
Slide 2:

..

Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#72

Forgive me if this is me being dense, but from an outsider's perspective I don't understand what makes Lyft any better than Uber. Neither company properly categorizes their drivers (as employees), both have a rather sizeable cut from fares, both depended on being basically illegal cabs--except for Uber Black, which uses licensed black car services--to get started, and neither has a financially viable business model.…

The key points are - CEO never blackmailed journalists - No major revelations of sexual harassment - ~~No major revelations of political support~~ Related to core business - Surge Limit has prevented complaints about emergency pricing vs Uber. - Lyft takes a lower commission capped at 20%/25% - Lyft has in app digital tipping (drivers keep 100% of tips). Uber's tip policy encourages cash, which is an often cited comp…

> Lyft has in app digital tipping (drivers keep 100% of tips).

One of the reasons I don't like Lyft. How about this system: pay the drivers a fair wage up front, so they don't need to subsist on the generosity of strangers. If they get great ratings, you can give them a bonus.

Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#73

Earlier quoted context omitted.

The key points are - CEO never blackmailed journalists - No major revelations of sexual harassment - ~~No major revelations of political support~~ Related to core business - Surge Limit has prevented complaints about emergency pricing vs Uber. - Lyft takes a lower commission capped at 20%/25% - Lyft has in app digital tipping (drivers keep 100% of tips). Uber's tip policy encourages cash, which is an often cited comp…

> No major revelations of political support They took a kind of strong stance [1] in protesting the recent order that restricted travel from those seven countries, so that's a political statement (whether or not we agree with it.) Their announcement also included some strawman language, which turned off some people: "This weekend, Trump closed the country’s borders to refugees, immigrants, and even documented residen…

great point.

Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#74
post #65

Earlier quoted context omitted.

There are some flaws in your assumptions. You assume everyone that drives has the same license and that driving requires little skill. Some speciality driving requires skills. These drivers have to have Class A CDL licenses and have to pass training. I highly doubt automated vechiles will obselete every driving job that requires a CDL license in the next 5 years. Eventually? Quite possibly. But in 5 years? Most likel…

I'd be shocked if any significant number of UberX and Lyft drivers had a CDL. Even in NYC, where a TLC license and commercial insurance is required, drivers still don't need a CDL. Some driving definitely requires specialized skills, but driving a Prius around SF or $random_american_city isn't it. Autonomous vehicles have gotten quite good, and I can easily see them filling the taxi/Uber use case by 2022.

You missed the part I said I wasn't claminig Uber / Lyft drivers had CDL licenses and mentioned I thought most wouldn't.

Thanks for the downvote and reply to something I didn't claim.

Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#75
post #34

Earlier quoted context omitted.

The key points are - CEO never blackmailed journalists - No major revelations of sexual harassment - ~~No major revelations of political support~~ Related to core business - Surge Limit has prevented complaints about emergency pricing vs Uber. - Lyft takes a lower commission capped at 20%/25% - Lyft has in app digital tipping (drivers keep 100% of tips). Uber's tip policy encourages cash, which is an often cited comp…

the in app tipping that lyft provides is what seals the deal for me. the drivers are performing a service for me and having an integrated way to enhance their compensation is really nice. a lot of the drivers have a hard time making a good living especially considering vehicle related costs are all on their shoulders. I'm happy to have a 1-click way to give them a bit extra. I've never understood why uber doesn't let…

Personally, being pressured to top is bad UX. I feel bad when presented with the prompt via square et al.

I'd much rather have the price baked in like other countries.

Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#76
post #34

Earlier quoted context omitted.

the in app tipping that lyft provides is what seals the deal for me. the drivers are performing a service for me and having an integrated way to enhance their compensation is really nice. a lot of the drivers have a hard time making a good living especially considering vehicle related costs are all on their shoulders. I'm happy to have a 1-click way to give them a bit extra. I've never understood why uber doesn't let…

Counterpoint: one of the reasons I prefer Uber is that it doesn't allow or encourage in-app tipping. Tipping sucks, is economically dysfunctional, and socially awkward. If the drivers aren't making enough from base fares then the fares need to go up - it's not my job to be a charity.

But when a driver goes above and beyond, it feels good to tip. One driver offered me water and a towel when it was too hot. He genuinely gave a shit about me and lyft made tipping easy. I found lyft's customer service better.

Honesty lyft's pink branding and mustache logo gives off a fun and underdog vibe. Not many companies go for pink. Their 50% female executive represention probably plays a role.

Uber on the other hand with black/silver gives off a very strong corporate "we're gonna fuck you over if you don't play by our rules" vibe.

This are emotional arguments but that's what branding is all about.

Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#77
post #50

Earlier quoted context omitted.

Uber's claim is that black people are known to tip poorly, and so drivers would be incentivized to cancel their rides in favor of fares they expect will tip better. Therefore they don't allow tipping to prevent racism. Supposedly...

Couldn't drivers also negatively rate passengers in retaliation if they don't tip?

They can and hbr wrote an article about it.

https://hbr.org/2016/05/ubers-new-tipping-policy-is-a-mistak...

Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#78
post #10

Earlier quoted context omitted.

It's not—and anyone who says that it is is deluding themselves. I think we've reached the point where ridesharing apps are 100% a commodity: there's no real product differentiation, so I'll choose based on price and how long it'll take the car to arrive. Lyft drivers seem 'happier,' but that hasn't translated into anything significantly different for me in terms of ride quality. This won't be a popular opinion, but I…

> drivers who are happy are the ones who recognize this and do it to make some extra cash in their spare time after a 'real' job; the ones who are upset are trying to make their living driving. This is also Uber's supposed mentality, but you are wrong and Uber is misleading the public. If a part time job is profitable, then doing it full time would also be profitable. The biggest lie in their marketing campaign is th…

> At this point Uber survives because they found enough gullible drivers that waste time and add serious miles to their own cars for Uber's profit. But at some point the bill kicks in.

Absolutely—at some point, the drivers all wise up, there aren't any new gullible people to replace them, the supply of drivers falls, and Uber and Lyft and their ilk have to raise fares. The only real question is whether this happens before autonomous vehicles can replace the drivers entirely. Uber, at least, is betting that it doesn't, and I think they're right.

Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#79

Earlier quoted context omitted.

The key points are - CEO never blackmailed journalists - No major revelations of sexual harassment - ~~No major revelations of political support~~ Related to core business - Surge Limit has prevented complaints about emergency pricing vs Uber. - Lyft takes a lower commission capped at 20%/25% - Lyft has in app digital tipping (drivers keep 100% of tips). Uber's tip policy encourages cash, which is an often cited comp…

> No major revelations of political support They took a kind of strong stance [1] in protesting the recent order that restricted travel from those seven countries, so that's a political statement (whether or not we agree with it.) Their announcement also included some strawman language, which turned off some people: "This weekend, Trump closed the country’s borders to refugees, immigrants, and even documented residen…

A strawman indeed. None of those were used as criteria for the 90-day immigration suspension.

The immigration order was flawed enough as it was. It doesn't need a speck of embellishment in order to criticize it.

Re: Lyft Is Said to Seek New Funding as Its Rival Uber Stumbles

#80

Earlier quoted context omitted.

Lyft differentiates itself by throwing slightly more scraps to the drivers and not being Uber. It's shit, but cabbies aren't exactly working with a full benefits package and stock options either. I agree that Lyft is only marginally better than Uber, but it's hard to know where to go when basically every service industry seems to exist to exploit workers for profit. Do you just walk everywhere? Go live in the woods?…

> it's hard to know where to go when basically every service industry seems to exist to exploit workers for profit No argument there. I completely agree (with the caveat that some small niches or niche companies seem to be "playing fair" but they're, by far, the exception than he rule). > Do you just walk everywhere? Go live in the woods? I intentionally didn't mention it, but since you asked: I don't use either serv…

Sure - I take a bus to work and back, light rail around town, bike when weather permits, walk and eat/drink/shop local. I still take a Lyft when I go out and get drunk or whatever - not a real alternative out there.
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