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Amazon Chime

chime.aws

281–290 of 346 posts

Re: Amazon Chime

#281

Enterprise conferencing software is so bad and so expensive I'm astonished it took this long for a decent competitor to come in. I'm really surprised Google didn't go all in with making Hangouts a decent competitor. I have a feeling this will make a lot of money.

Hangouts is so strange to me (like many Google products I guess). They got a ton of traction; first release immediately was super solid and then nothing. Nothing has changed in ages. No obvious features get implemented. I would love so much to have s tile view of all participants. Ideally we would get a codec that's actually supported by hardware instead of this battery draining mess. I'd love to have an option for t…

Google desperately needs an "Executive Vice President of People Actually Using Shit". Someone who's entire job is to go to demos of products that are about to ship and cancel them until they at least work well enough to pass the laugh test.

Nearly everything Google makes is just some version or another of Google Home telling your Android phone not to handle that voice prompt to add a calendar entry (which your phone can do) because Google Home is there, so that Google Home can tell you that Google Home can't add calendar entries yet.

Hey, here's Allo. We think you're going to love it. I mean, it doesn't have SMS support, so no one is actually going to use it, but other than being pointless, ain't it great?

My EVP there would have walked in, saw the first slide about a new messenger, and said, "Let me stop you here. Does it transparently bridge IP chat and SMS into one conversation like iMessage? No? OK, I'm going to lunch. I'm sure your stickers are cool and all, but pass."

Re: Amazon Chime

#282

Earlier quoted context omitted.

It's like Slack's "smart" quotes feature that mangles your ascii quotes out of the box! So frustrating!

If you are on OSX, that is a feature of OSX, not Slack. You can turn it off in Keyboard settings IIRC.

My pet peeve about Slack as of late is -- is turned into a single, long-dash. Even when you're inside ` or ```.

Which leaves me juggling there on my keyboard, trying to delete one, move my cursor and add a second dash before submitting.

Re: Amazon Chime

#283
post #100

Interesting that you pay per user per month. I wonder how it works for occasional and one-off users. Eg if you want a vendor to join your team's chat or you use it to talk to clients.

With most (all?) of these conferencing, the host is the one that has to have an account and pay - otherwise nobody would be able to use them for support, sales calls, etc.

Re: Amazon Chime

#284

Earlier quoted context omitted.

Perhaps if expectations were set before rolling out a new system, that IT Support would attend every meeting ten minutes early to get things working, conference system decision-makers would have priorities better aligned with the rest of the organization. Of course you could plan for a "Phase 2" in which mandatory attendance would cease, but that would be based on performance rather than timing.

> IT Support would attend every meeting ten minutes early to get things working Why must these things be so complicated that you need IT support for them? The purpose of computers is to automate and make things easier.

That's the point: they shouldn't be. A situation like that would be seen as an intolerable waste in the C-suite (with the exception of their IT support guy). However, if the status quo were for the support to be there every time, that sets up a different conversation in the executive meeting:

CEO: "Why does everything take so long to get done?"

Everyone: "We can only have 15 meetings starting at the same time, and any additional meetings must be delayed 20 minutes, because there are only 15 IT support techs."

CEO: "What?!? Is this something to do with that teleconference project? That was like a year ago!"

CIO: "That's why I've suggested to the stakeholders, most of whom are here in this meeting, that they sign off on moving to Phase 2. That way we'll have more capacity to fix the ongoing issues with desktops and printers..."

Everyone: "Absolutely not! Your techs get there ten minutes ahead of time, and usually they're still struggling to get everything working five minutes after we should have started! The system you bought is crap!"

CIO: "We've always had a great relationship with that vendor, but unfortunately their product has had a few issues..."

CEO: "I know what 'great relationship' means... I don't care if the salesmen for competing products don't have comparable expense accounts, just get something in here that works!"

Re: Amazon Chime

#285
I clicked through, and was accosted with a gigantic video. I wanted to close the tab right there, but I've seen this before, so I scrolled down to make the giant video go away. No dice, every single page element dances and animates and moves, and there don't seem to be any static images on the whole page. I can't scroll to a single position to read the actual text without some large part of my monitor animating in a suitably distracting fashion.

Why. Just... why? Why is this necessary?

Re: Amazon Chime

#286

Earlier quoted context omitted.

If you are on OSX, that is a feature of OSX, not Slack. You can turn it off in Keyboard settings IIRC.

My pet peeve about Slack as of late is -- is turned into a single, long-dash. Even when you're inside ` or ```. Which leaves me juggling there on my keyboard, trying to delete one, move my cursor and add a second dash before submitting.

That's the OS, too.

Re: Amazon Chime

#287
post #47

Earlier quoted context omitted.

Zoom is consistently garbage for us. The latency is high, the audio quality is low, and the apps have a really terrible user experience.

We use uberconference (nothing to do with Uber!) in North America and Europe (multiple countries) and it works like a charm.

We too have used Uberconference, I forget why we ditched that as well, might have been down to the cost of the thing. I actually quite liked it, the web application was solid and it encourages ad-hoc meetings.

Re: Amazon Chime

#288
post #2

I liked the part about Chime calling you at the scheduled start of meeting. So simple yet I had never thought of this since my org uses WebEx. With a smart phone that would pretty well via a push notification or an actual call, but not sure how that would work when you want a join a meeting from a physical meeting room with its own AV system. I'm sure there is a way to get that set up.

I'm sure there is a way to get that set up.

Hrm, SIP URIs maybe? https://www.wikiwand.com/en/SIP_URI_scheme

Re: Amazon Chime

#289

I clicked through, and was accosted with a gigantic video. I wanted to close the tab right there, but I've seen this before, so I scrolled down to make the giant video go away. No dice, every single page element dances and animates and moves, and there don't seem to be any static images on the whole page. I can't scroll to a single position to read the actual text without some large part of my monitor animating in a…

You instantly see what the product is good for. It's something many startups fail at. If you are really interested you will endure a lot to get it.

Re: Amazon Chime

#290

Earlier quoted context omitted.

It's like Slack's "smart" quotes feature that mangles your ascii quotes out of the box! So frustrating!

If you are on OSX, that is a feature of OSX, not Slack. You can turn it off in Keyboard settings IIRC.

Thank you! I really appreciate the clarity as I haven't seen this "Edit -> Substitutions" menu before. I have shared this learning with my friends.

If I were a developer of Slack, I would be very tempted to disable that OS functionality (similar to how Sublime Text does not seem to utilize this OS feature).

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