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Amazon Chime

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Re: Amazon Chime

#91
post #13

"With Amazon Chime, you can feel confident you’re communicating securely." This wording has always struck me as being awful. People felt confident investing with Bernie Madoff as well. I'd rather have confidence from proven security instead of just feeling confident.

confidence is a feeling. there's no other way to experience confidence than to feel it.

I'd word it something along the lines of: "Communicate securely with your team, confident that we've taken care of your online security via [list of reasons]". Yes, confidence is a feeling but for me it sounds better this way. Saying "you can feel confident" reads to me like "with MtGox, your funds can be secure".

Re: Amazon Chime

#92
post #46

Their claim of "a third of the cost of traditional solutions" is an apples and oranges comparison. The basic and plus pricing options, while cheap, are practically useless with only 2 maximum attendees and the $15/user/month pro plan is hardly "a third of the cost...". Looks like a great product with an average price point.

GoToMeeting charges $50/month so it is 1/3 the cost of GoToMeeting, at least at the individual subscriber level.

Re: Amazon Chime

#93

Enterprise conferencing software is so bad and so expensive I'm astonished it took this long for a decent competitor to come in. I'm really surprised Google didn't go all in with making Hangouts a decent competitor. I have a feeling this will make a lot of money.

Most place I've worked, we'd waste anywhere from 5-10 minutes at the beginning of every meeting just trying to get A/V systems and voice conferencing to work. "Anyone there? Hello? Crap, someone needs to dial in as the host. OK Is everyone dialed in? Good. Oh, wait, Roger can't hear us. Roger, dial back in. OK. Hey, whoever is at the cocktail party, can you go on mute?? Thank you. All right. Who's projecting? The pro…

What you need there then (if you are a Windows shop - unlikely), is Lync or Skype for Business.

Despite it being Microsoft, I've found it to be the most reliable and seamless system for multi-party Audio, Video, and Screen-sharing based meetings - and I've used at some time or another in my career almost all the other big hitters in the corporate virtual-conferencing space.

Combine Lync/SfB with one of those nice multi-camera units[1] that sit in the middle of the meeting table and provide audio tracking of the speaker (the active camera switches to the person speaking) along with always-on 360 degree video as well - and it's the closest you can get to being there.

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[1] http://www.polycom.co.uk/products-services/products-for-micr...

Re: Amazon Chime

#94

Earlier quoted context omitted.

A better question would be: How long until AWS has a Slack competitor? That natively integrates with the entire AWS stack?

That's what I figured this was, before I read what it did. Someone will come up with a decent competitor one day.

The page claims it has chat and can replace your entire communications stack. Curious to see how it executes on that.

Re: Amazon Chime

#95
post #2

I liked the part about Chime calling you at the scheduled start of meeting. So simple yet I had never thought of this since my org uses WebEx. With a smart phone that would pretty well via a push notification or an actual call, but not sure how that would work when you want a join a meeting from a physical meeting room with its own AV system. I'm sure there is a way to get that set up.

Seemed like it was just a mobile join notification in the video similar to Skype for business or WebEx if you are using VoIP. No? My company used WebEx and I could make it dial me and start up my conference line without having to go through all the regular pin entry stuff. Now we're using Lync (Skype for business) which is similar although tragically buggy. That can also dial me and sends notifications if you hook it…

Lync is still buggy? I haven't used it in about two years, but I'd have thought Microsoft would have solved those issues by now.

Re: Amazon Chime

#96

I'm definitely going to try this (even though unusable for us because of missing Linux support). We have currently settled on Zoom and it's okay, they do have Linux support. One problem I have with all video conferencing solutions we've tried (same for my colleagues, all Mac or Linux users, sadly no Windows users to compare) is high CPU usage. I have a 2015 MacBook Pro and when I share my screen CPU usage skyrockets…

Yes, the same experience. Also a Zoom user and screen sharing in particular is a CPU and battery hog.

Re: Amazon Chime

#97

Great product idea. At work we use Skype for business and it's a disaster - especially bad is it seemingly randomly says 'your device is causing poor audio quality' and mutes you. The only way to recover is to dial out and in. Before that it was the AT&T solution - such an ugly application with poor usability. If Amazon really polish this product and provide a great user experience and quality they could pick up a lo…

All conferenincing systems have a limit on the number of first-class participants (people who can listen and speak). Broadcast is a different problem and there are a ton of really good solutions when you have less than 250 speakers but many listeners. There are no conferencing products, to my knowledge, that support more than 250 first-class participants over the internet in a reliable way. If you have an example, I'…

So can Chime allow more than 100 listeners. I interpreted the 100 limit as a hard cut off on the number of participants irrespective of their class.

Re: Amazon Chime

#98
post #88
post #77

Earlier quoted context omitted.

I'm based in the EU (until Brexit anyway) and often do calls with mainland Europe. Never had that problem. Seen a high CPU warning a couple of times but it goes away. Overall I'm a fan. I have friends who use it for virtual conferences even.

Do you have people using the POTS gateways?

I use the free version out of the box to onboard new people (mostly independent coaches/consultants from around the world) as partners - see https://www.agendashift.com/partners to get a feel of geographic coverage

Re: Amazon Chime

#99

Enterprise conferencing software is so bad and so expensive I'm astonished it took this long for a decent competitor to come in. I'm really surprised Google didn't go all in with making Hangouts a decent competitor. I have a feeling this will make a lot of money.

Zoom seems to be a lot better for pricing. At a company of 12 people, our GoToMeeting bill was $15,000/yr. But uhh, call-in rates of 1c/min/participant? That's going to add up. We would regularly have meetings of two hour duration (programming, planning) with up to six-eight attending is a $10 meeting in itself. Chicken feed compared to salaries but I could easily see pricing of up to $1k/mo with this. Shame.

Compare the 1c per minute to the staff cost of meetings and it's not even pocket change. It's like a 1% tax on meetings.

To get a $1k meeting bill with $100k fully loaded avg participant cost or about $50/hr (way too low in metros, but let's be conservative), that's 1600+ meeting hours or about $80k/mo in staff costs.

(I see you do mention this but I wanted to call it out).

I think an interesting way to look at it is, if it can make your meetings one minute shorter than what you do now, you'll actually save.

Re: Amazon Chime

#100
Interesting that you pay per user per month. I wonder how it works for occasional and one-off users.

Eg if you want a vendor to join your team's chat or you use it to talk to clients.

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