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Amazon Chime

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Re: Amazon Chime

#71

> Amazon Chime works seamlessly across your devices. > No Linux support

Haven't looked but probably no Windows Mobile support either. I know I'm a infinitesimal user base, but the lack of support from services makes me not use them. This is one place Slack really excels and why I hate Hangouts.

Re: Amazon Chime

#72
post #56

Earlier quoted context omitted.

We had it at my old company and it was garbage. Super frustrating to join meetings (type your automatically generated, super long meeting name on a tiny keyboard), random crashes freezes and relatively poor video quality. Another super annoying thing was screensharing had an extremely low bitrate. It was so bad that it was pretty pretty useless to demo any nice UI features or animations. The framerate was 2-5 fps.

we use it at work. it hooks into meeting rooms' calendars and you just have to use the chromebox remote to select the right hangout in the agenda. no typing involved (unless you were doing an ad-hoc meeting, then you'd just type one of our names as the hangout name). It works quite well.

Yeah we have the same experience, I'm surprised hangouts works so badly for others. As long as you invite the chromeboxes to the same meetings as everyone else, it's super simple to operate and for everyone to join.

Re: Amazon Chime

#73
post #2

I liked the part about Chime calling you at the scheduled start of meeting. So simple yet I had never thought of this since my org uses WebEx. With a smart phone that would pretty well via a push notification or an actual call, but not sure how that would work when you want a join a meeting from a physical meeting room with its own AV system. I'm sure there is a way to get that set up.

Seemed like it was just a mobile join notification in the video similar to Skype for business or WebEx if you are using VoIP. No?

My company used WebEx and I could make it dial me and start up my conference line without having to go through all the regular pin entry stuff. Now we're using Lync (Skype for business) which is similar although tragically buggy. That can also dial me and sends notifications if you hook it up.

The key for these kind of apps is cost and reliability. Seems like they're advertising substantial cost reductions and better quality. If either one is true they'll likely make out really well.

Re: Amazon Chime

#74

Earlier quoted context omitted.

You're right in that 99% of them are complete garbage. However I was pleasantly surprised when my company switched to Zoom[1]. A company I had never heard of before. In terms of call quality I've never experienced anything better. Beyond that their mobile experience is almost better in terms of raw features than their desktop app (which is still very good in its own right). 1.) https://www.crunchbase.com/organization…

I refuse to use anything that requires proprietary plugin/app. AFAIK so far the only thing that works natively in the broswer is Hangouts.

appear.in

Re: Amazon Chime

#75

Earlier quoted context omitted.

Most place I've worked, we'd waste anywhere from 5-10 minutes at the beginning of every meeting just trying to get A/V systems and voice conferencing to work. "Anyone there? Hello? Crap, someone needs to dial in as the host. OK Is everyone dialed in? Good. Oh, wait, Roger can't hear us. Roger, dial back in. OK. Hey, whoever is at the cocktail party, can you go on mute?? Thank you. All right. Who's projecting? The pro…

I'm convinced this exact scenario, bad A/V at the start of a meeting, has cost billions in lost dev time.

I completely agree. Out of all the places I've worked at and all of the developers I've talked to, not being able to work AV with TVs for presenting or conference calls is the common, almost 100% of the time an issue.

One place I worked at spent about $25,000 to get an AV system setup complete with conference calling that was supposed to make it "easy". Every single meeting without fail we'd waste 10 minutes trying to figure it out then have to bring someone from IT support who would then spend 10 minutes themselves fiddling with it.

Re: Amazon Chime

#76
While we're on the topic of conferencing software, is there a List for Software to use when you want 4k/30p or 1080/60p?

Skype seems to not be up to the task. Our Gbit Connection is.

Re: Amazon Chime

#77
post #67

Earlier quoted context omitted.

I wonder where the closest Zoom PoP is to you? I've had the opposite experience, Zoom worked on connections where Hangouts was terrible.

If two participants are in EU, the latency is awful. I don't get the impression they have multiple POPs.

I'm based in the EU (until Brexit anyway) and often do calls with mainland Europe. Never had that problem. Seen a high CPU warning a couple of times but it goes away. Overall I'm a fan. I have friends who use it for virtual conferences even.

Re: Amazon Chime

#78
post #67

Earlier quoted context omitted.

I wonder where the closest Zoom PoP is to you? I've had the opposite experience, Zoom worked on connections where Hangouts was terrible.

If two participants are in EU, the latency is awful. I don't get the impression they have multiple POPs.

[deleted]

Re: Amazon Chime

#79

Enterprise conferencing software is so bad and so expensive I'm astonished it took this long for a decent competitor to come in. I'm really surprised Google didn't go all in with making Hangouts a decent competitor. I have a feeling this will make a lot of money.

I'm not sure where the optimism comes from. I too have been surprised at how mediocre most conferencing software is, and concluded that it's probably harder than it seems.

What would great videoconferencing software look like, and what are the odds that this is it?

Re: Amazon Chime

#80

I really do not like conference systems which do not work on Linux. Not everybody is using a Mac or Windows. Microsoft is also ignoring Skype and Skype for Business on Linux. This is all crap.

Don't know about Skype for business but they are rewriting the normal Skype client for Linux.

https://community.skype.com/t5/Linux/bd-p/Linux

I didn't try it out. The old client still works. The only missing feature is screen sharing in multiple parties video calls. I'm using TeamViewer for that. Desktop sharing is much smoother with TeamViewer anyway.

The real plus of Skype over Hangout or Webex is the chat: the history is stored forever locally and I can search every message I sent. We're using a Skype group chat even when we're using TeamViewer.

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