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Amazon Chime

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Re: Amazon Chime

#231

Post by miend »

Taek wrote: post #15

They tout security but I don't think it's open source and it looks like everything is stored on Amazon servers. Minimally it is centralized, and you can't verify that there's no backdoor. In this day and age, that means we're both trusting their core intentions, and also trusting that some government won't step in and silently force their hand. I don't personally feel that is good enough to be considered secure anymo…

Like any other hosting, if it's in the US, it must be considered compromised in these terms. That's the world we live in now.

Re: Amazon Chime

#233

Post by pimterry »

parasubvert wrote: post #213
therealmarv wrote: post #39

I really do not like conference systems which do not work on Linux. Not everybody is using a Mac or Windows. Microsoft is also ignoring Skype and Skype for Business on Linux. This is all crap.

We are mostly Mac and Linux at my company.. give Zoom a shot, it's worked out well for video, audio, and sharing... (Europeans in this post have had latency issues though)

We (resin.io) are a totally remote company, with 50 people across 25 cities on 5 continents, and we use Zoom for pretty much everything every day, it's amazing.

I've never seen any latency problems personally - we even do a call with everybody in the company in one room every week, mostly on video, and it doesn't even blink. Drastically better than anything else I've ever tried.

Re: Amazon Chime

#234

Post by jason_pomerleau »

monk_e_boy wrote: post #214
jason_pomerleau wrote: post #209

Earlier quoted context omitted.

Most of my customers are located in a different city than the one I live and work in. You'd think videoconferencing would be perfect for someone like me. But no, once or twice a month I rent a car and drive ~225km to meet with them personally. I supplement these in-person meetings with phone calls. I'm not sure I've ever had a videoconference call go perfectly smoothly, and I found that these kinds of calls added all…

Do you think a video wall would help? I often wonder if it is the size of the screen that makes people feel 'distant' when using video conferencing. Super high def full wall screen, so they can see every hair on your head with minimal lag -- I think this would work, the only thing they'd miss was a handshake.

I don't think the friction has anything to do with screen size. It's the never-ending technical issues.

Oops, you're frozen. Dang, we lost the connection. There's a really bad echo, do you hear that? Bob can't connect. Etc.

Besides, I'm not particularly handsome in HD. :-)

Re: Amazon Chime

#235

Post by m12r »

ultimoo wrote: post #2

I liked the part about Chime calling you at the scheduled start of meeting. So simple yet I had never thought of this since my org uses WebEx. With a smart phone that would pretty well via a push notification or an actual call, but not sure how that would work when you want a join a meeting from a physical meeting room with its own AV system. I'm sure there is a way to get that set up.

Absolutely aggreed with this. We still have to pay a 5 to 10% task to get the conference call going.

Chime is the absolute good step in the right direction, however we will need need a layer on top to solve for all conference call systems.

There are three pieces that needs to be figured out to make this work well:

1. How do you deal with (non?) presence? Are you joining from the AV hardware? 2. How do you deal with PSTN? 3. How do you deal with other VoIP solutions out there.

I have a few ideas on this, especially on #2.

Re: Amazon Chime

#236

Post by GrinningFool »

cpr wrote: post #219
parasubvert wrote: post #207

Earlier quoted context omitted.

We (2300 employees or so) use a mix of - Zoom (larger meetings where we need it to be rock solid), - Hangouts (for smaller / quick meetings since we are in Gsuite), and - WebEx (for external tech support / keyboard sharing) - Slack / Screenhero (internal chat and keyboard sharing) Zoom has been a revelation especially with large videoconferences. Rock solid global performance.

When is Slack going to release Screenhero as part of their standard product? They swallowed the latter well over a year ago, and nothing's come of it.

The answer I received when I asked about linux support for SH may be helpful here: Instead of porting screen hero, they are (were? 6 mos ago) working on integrating the features into Slack.

Re: Amazon Chime

#237

Post by madenine »

webmaven wrote: post #95
baconner wrote: post #73

Earlier quoted context omitted.

Seemed like it was just a mobile join notification in the video similar to Skype for business or WebEx if you are using VoIP. No? My company used WebEx and I could make it dial me and start up my conference line without having to go through all the regular pin entry stuff. Now we're using Lync (Skype for business) which is similar although tragically buggy. That can also dial me and sends notifications if you hook it…

Lync is still buggy? I haven't used it in about two years, but I'd have thought Microsoft would have solved those issues by now.

Anecdotal, but I use Skype for Business every day without any bugs/issues, as does the rest of my company (~50 people, lots of remote workers + liberal WFH policy).

When there's a rare issue, its usually a headset not working, which is probably more a user or windows problem.

Re: Amazon Chime

#238

Post by jessaustin »

BinaryIdiot wrote: post #75
bthornbury wrote: post #61

Earlier quoted context omitted.

I'm convinced this exact scenario, bad A/V at the start of a meeting, has cost billions in lost dev time.

I completely agree. Out of all the places I've worked at and all of the developers I've talked to, not being able to work AV with TVs for presenting or conference calls is the common, almost 100% of the time an issue. One place I worked at spent about $25,000 to get an AV system setup complete with conference calling that was supposed to make it "easy". Every single meeting without fail we'd waste 10 minutes trying t…

Perhaps if expectations were set before rolling out a new system, that IT Support would attend every meeting ten minutes early to get things working, conference system decision-makers would have priorities better aligned with the rest of the organization. Of course you could plan for a "Phase 2" in which mandatory attendance would cease, but that would be based on performance rather than timing.

Re: Amazon Chime

#239

Post by pimlottc »

hamandcheese wrote: post #228
pimlottc wrote: post #227

How do they authenticate who they are when they call you? I've gotten bogus calls before from "the credit card company", so there needs to be a way to be certain you're talking to the right people.

I think it's the app "calling you", not an actual phone call.

Okay, that makes sense, wasn't completely clear from the video.

Still, they would need to somehow verify it's the right conference call, and not one set up by a phisher.

Re: Amazon Chime

#240

Post by compuguy »

Roritharr wrote: post #83
ryandrake wrote: post #50

Earlier quoted context omitted.

Most place I've worked, we'd waste anywhere from 5-10 minutes at the beginning of every meeting just trying to get A/V systems and voice conferencing to work. "Anyone there? Hello? Crap, someone needs to dial in as the host. OK Is everyone dialed in? Good. Oh, wait, Roger can't hear us. Roger, dial back in. OK. Hey, whoever is at the cocktail party, can you go on mute?? Thank you. All right. Who's projecting? The pro…

Well I guess this is what the Microsoft Surface Hub promises to fix. That makes 10(or 20k) per Device please.

Unless your tied to Microsoft Products (including Skype for Business), its not worth buying the Surface Hub.
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