Evernote’s engagement with Google engineers was a pleasant surprise to McCormack. The team was available 24/7 to handle Evernote’s concerns remotely, and Google also sent a team of its engineers over to Evernote’s facilities to help with the migration. Those Google employees were around to help troubleshoot any technical challenges Evernote was having with the move. That sort of engineer-to-engineer engagement is som…
As for whether that level of support was acquired with the rest of Firebase or is native to GCE, I don't know.