Tesla Model S: the story of a very short happiness and excitement

Post by mulmen » Tue, Jan 31, 2017, 1:50 AM UTC

sk5t wrote: post #44

OliverJones wrote: post #19

Thanks for telling this story. The car business is HARD. I, for one, hope Tesla makes it across the chasm from early adopters like me to the mainstream. There's a reason for the existence of dealerships: they are local businesses that local jurisdictions can hold accountable for such things as lemon law refunds. If Tesla wants out from under the dealership laws, they better handle this kind of problem more profession…

> There's a reason for the existence of dealerships: they are local businesses that local jurisdictions can hold accountable for such things as lemon law refunds. I'm not sure this argument holds water. Civil and criminal law hold all sorts of corporate entities accountable without forcing them to franchise out the business of sales and service. We have a sort of "protected status" for car dealers now in order to pre…

Post by mulmen » Tue, Jan 31, 2017, 1:58 AM UTC

cloudwalking wrote: post #53

kylec wrote: post #43

In my opinion the most damning sentence in the article is this: This was the day of first bitter truth of Tesla: even you have a new car covered by warranty, you will need to wait in line for a few days to get it checked up. This says one of two things to me, both of them bad. Either there are so many Teslas with issues that the technicians are constantly booked up days in advance, or Tesla doesn't care about providi…

I bought a new BMW in 2012. I've had a lot of problems with it (including an entire new engine, covered under warranty), and I've always had to wait for BMW to service it. The wait is anywhere from a few days (car towed in and nobody looked for a few days) to two weeks (30k and 60k mile maintenance). I feel like everybody is being hyper-critical of Tesla because most people dislike the auto industry and see Tesla as…

Post by deathanatos » Tue, Jan 31, 2017, 2:04 AM UTC

eridius wrote: post #10

bobbles wrote: post #5

Earlier quoted context omitted.

The point is that after all the crap they have gone through Teslas response was that the car contained no defect, which is obviously false

Not really. The car being returned to Tesla was, at that time, in good working order. Tesla had repaired it after the last issue. Now of course given the car's history it's possible that there were still other things wrong with it, but to the best of Tesla's knowledge, at the time the letter was signed, the car was defect-free.

Post by mulmen » Tue, Jan 31, 2017, 2:09 AM UTC

AtheistOfFail wrote: post #4

NotSammyHagar wrote: post #3

Sorry, you had trouble with your new car. It happens sometimes that cars have problems. Tesla is a physical thing and it can have problems. I would be frustrated that my new toy had problems, but I don't see why this couldn't happen with a porsche or bmw. In fact, they do sometimes have problems.

> In fact, they do sometimes have problems. The difference is those companies have their shit figured out. If I had a vehicle checked like 2 times and it left me stranded, I would blow up in someone's face if I got handed a letter that says "Customer made it up"

Post by tdiggity » Tue, Jan 31, 2017, 2:17 AM UTC

nerflad wrote: post #34

tdiggity wrote: post #17

I'm sorry this happened to you. These are the things that scare me about the Model 3 ramp up to 500k cars/year. Hard to do and they want to do it fast. Their track record for the smaller details isn't the greatest, and when you're spending 100k on a car, the details matter. To me at least. -Tesla owner since 2013.

Makes one wonder where else QC may be lacking. Especially if these cars are expected to be fully autonomous in the future.