Earlier quoted context omitted.
They are rolling out touch screen ordering for our local macdonalds. I don't think they fire anyone, but throughput is higher (so I guess that is one or two less jobs per customer served)
They've rolled out touch screen grocery checkout... Pretty much everywhere over the last decade. My local QFC used to employ a dozen cashiers - now, they employ 4. What jobs have been created by this automation? This certainly didn't create 8 (times the # of stores) jobs for software engineers - otherwise, this wouldn't have been profitable for QFC. Does anyone seriously think that those 8 people went on to do work t…
HackerNews is read by a very weird set of people. All highly motivated and smart. Now, I've worked in a lot of small companies with people who are fairly smart but have no realy desire to win at work (or get promoted) they just want to turn up, do the work and go home. Home is time for family, hobbies, pub, etc.
I've noticed that simple web apps replace people. Excel or an access database, some scripts and someones job is suddenly much easier. People move on, or get demoted to part time, or some small pay cut (or years without a pay rise) and eventually leave.
These are usually the 18 - 25 year olds, employed to help out accounts or a manager or as a secretary while the PA is busy. These are the people that I don't see around so much these days. The gossips, the ones who remember your kids names, who have time for a chat. Who organise a night down the pub where the whole team bonds. They are the glue and the social oil that makes the machine move smoothly.
But they don't seem to get hired these days. Who needs them to print out a thousand letters and put them in envelopes? gmail will do that. Who needs them to find that document filed away in the back office? Or to go to the other office on the other side of town to find that blueprint?
Automation does kill jobs. For good and for bad. Life goes on.