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Think twice before signing subscription to Adobe products

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Re: Think twice before signing subscription to Adobe products

#51

Post by kcase »

Retric wrote: post #41
TheAceOfHearts wrote: post #36

Earlier quoted context omitted.

I'm using case-sensitive HFS+. When I last reinstalled macOS on my laptop it was one of the options available. I thought about it and thought a case-sensitive file system was more sensible. Any problems with case-sensitive file systems must be solved if we want a smooth migration to APFS, which is case-sensitive. I've already reported or helped fix a handful of minor bugs related to case-sensitivity.

I can't see the advantage to having two files open and Open in the same directory. Why would you want that?

A better example would be where changing the case actually affects the semantics of the filenames involved: for example, you might have files named "formE" and "ForMe" which you're unpacking from a UNIX repository where the original authors never had to worry about this causing some sort of naming conflict. It's really unfortunate when simply unpacking such a repository to your disk ends up having one of those files overwrite the other.

(My preference is to leave the root partition case-insensitive, since some apps require that, but to keep all my data and source code on a case-sensitive partition.)

Re: Think twice before signing subscription to Adobe products

#52

Post by MarkMc »

jclardy wrote: post #37
apercu wrote: post #12

I really hate Adobes subscription model. I completely understand why they are doing (increase revenue, decrease piracy) but rather than support it I simply stopped using their products. I had a bit of a work around to get a monthly AI subscription cancelled, but it wasn't as bad as some of these examples. That's not an option for many people though.

I don't mind the subscription that much personally, but what I do mind is their scam of making it seem like a monthly subscription when it is actually yearly. To cancel they make you pay half of whatever your "leftover" subscription rate is, so if you are on the $50/mo plan you have to pay $25/month * however many months are left till your actual yearly renewal date. This is hidden in their terms and not actually sta…

Their pricing page clearly says "annual plan, paid monthly" [1] which isn't deceptive. So it's not a scam, it's just expensive.

[1] https://creative.adobe.com/plans?sdid=PGRQQLYP&mv=search&s_k...

Re: Think twice before signing subscription to Adobe products

#53

Post by rickyc091 »

andybak wrote: post #26
DonHopkins wrote: post #21

Notice how Adobe support staff are quick to address each individual complaining customer's short term one-off problem of unsubscribing, yet they never acknowledge that there is a general overarching problem with unsubscribing being impossible because of their broken looping web site, or promise to fix the actual cause of such a frequent and long standing problem. Why, after the many years the problem has been repeate…

Alternatively - it might be typical big company bureaucracy. These staff members might simply not have an effective way to communicate with anyone that could fix the underlying problem - without going seriously out of their way and maybe missing a few targets as a result.

I agree, the sales / support staff is probably a different department. They probably don't even know who to contact. I'd imagine it would work something like this. I need to contact my manager, who then has to contact their boss. The boss will have to find the head of the support department in charge of this. Crap, it went to the wrong department. You have to email this person instead. Then it has to trickle down again. It's basically a game of telephone.

Re: Think twice before signing subscription to Adobe products

#54

Post by tonyarkles »

Retric wrote: post #41
TheAceOfHearts wrote: post #36

Earlier quoted context omitted.

I'm using case-sensitive HFS+. When I last reinstalled macOS on my laptop it was one of the options available. I thought about it and thought a case-sensitive file system was more sensible. Any problems with case-sensitive file systems must be solved if we want a smooth migration to APFS, which is case-sensitive. I've already reported or helped fix a handful of minor bugs related to case-sensitivity.

I can't see the advantage to having two files open and Open in the same directory. Why would you want that?

I encountered a bug once with an open source package where it contained both a file called Makefile and makefile. Is this a good practice? No. Would it be easy to miss, because make will by default open makefile first and only fall back to Makefile if makefile doesn't exist? Yes.

Edit: Makefile existed in the tarball after makefile, so it would overwrite the real makefile with whatever junk was in Makefile, and it would fail to build.

Re: Think twice before signing subscription to Adobe products

#55

Post by EugeneOZ »

fenomas wrote: post #16
EugeneOZ wrote: post #9

Update: Adobe made this thread of forum hidden (only visible for registered users). Bad move, Adobe. Here is public copy: https://cdn.rawgit.com/e-oz/79954d0d7fff37b5f3c8d322202721be...

Thread shows up normally for me, no login or anything. It's also three years old...

And still actual.

Re: Think twice before signing subscription to Adobe products

#56

Post by akeck »

greenspot wrote: post #28

It gets even worse if you need to do subscriptions for your team. The management console is an utter joke. Adobe owns some of the killer apps of the creative industry but there are alternatives: Photo editing (Photoshop): - Windows: Gimp, Xara Photo, Affinity Photo, Corel Photo. Paint.net - macOS: Pixelmator, Affinity Photo, Gimp Vector editing for digital (Adobe had Fireworks but abandoned it, Illustrator is rather…

Desktop Publishing: Scribus (Windows, Mac, Linux, FreeBSD, ...)

Re: Think twice before signing subscription to Adobe products

#57

Post by EugeneOZ »

Oletros wrote: post #11
EugeneOZ wrote: post #2

As an addition: today Adobe sent me email that they are going to increase price (2x) and there is no way to cancel subscription.

I have a subscription in Spain, I have not received that email and our laws say that if there is a unilateral change of conditions, they should be told with a month in advnace and the consumer can cancel if he doesn't agree

Price rise is declared for limited set of countries. Also, "Cancel" button is not hidden not for all users.

Re: Think twice before signing subscription to Adobe products

#58

Post by oneeyedpigeon »

Retric wrote: post #41
TheAceOfHearts wrote: post #36

Earlier quoted context omitted.

I'm using case-sensitive HFS+. When I last reinstalled macOS on my laptop it was one of the options available. I thought about it and thought a case-sensitive file system was more sensible. Any problems with case-sensitive file systems must be solved if we want a smooth migration to APFS, which is case-sensitive. I've already reported or helped fix a handful of minor bugs related to case-sensitivity.

I can't see the advantage to having two files open and Open in the same directory. Why would you want that?

What's the advantage in not being able to have a file called 'Open' in the same directory as one called 'open'?

Re: Think twice before signing subscription to Adobe products

#59

Post by JoeAltmaier »

oneeyedpigeon wrote: post #58
Retric wrote: post #41

Earlier quoted context omitted.

I can't see the advantage to having two files open and Open in the same directory. Why would you want that?

What's the advantage in not being able to have a file called 'Open' in the same directory as one called 'open'?

...being able to ignore case in filenames?

Re: Think twice before signing subscription to Adobe products

#60

Post by bsenftner »

I am so sick if this perpetual dark pattern being used by online services. The following has saved me tons of time: I have setup separate debit cards for my online subscriptions. When I want to cancel one, I go through their cancel process once, and then I cancel the debit card used for that subscription, get a new one from my credit union (same day service with a credit union) and update my other online subscriptions if that debit card was used with them. My credit union (First Entertainment, southern California) will issue me as many debit cards as I want, so I have bad-acting online services all on the same card, for easy canceling.
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