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No tipping means better business

tastefulventures.com

141–150 of 550 posts

Re: No tipping means better business

#141
I'm assuming you've never been to a country that doesn't have tipping, or were shielded from service in such a country, if you were. Customer service in these places is horrible. Why? Because it makes no difference to them if you are pleased or not. They could care less.

If doing some simple math is so difficult, your phone has a calculator, or ask for a pen and paper.

Re: No tipping means better business

#142

I'm assuming you've never been to a country that doesn't have tipping, or were shielded from service in such a country, if you were. Customer service in these places is horrible. Why? Because it makes no difference to them if you are pleased or not. They could care less. If doing some simple math is so difficult, your phone has a calculator, or ask for a pen and paper.

I don't know where you've been, or how you've been treated, but I've had many great dining experiences outside of the US, as well as many terrible ones inside the US.

Re: No tipping means better business

#143

Went to a revolving sushi bar tonight. Everything was automated. They even had a touchpad where you can put in orders (like miso ramen soup), which get delivered by a belt. The only thing the servers did was sit us and bring us water. We asked them to replace a leaking soy sauce container and they never did. We tipped 0$ -- there was essentially no service. I kinda felt bad, but talking it over with my wife, I couldn…

There was more than no service. If they work on tips then you stiffed them even thought they didn't do much.

Re: No tipping means better business

#144

I'm assuming you've never been to a country that doesn't have tipping, or were shielded from service in such a country, if you were. Customer service in these places is horrible. Why? Because it makes no difference to them if you are pleased or not. They could care less. If doing some simple math is so difficult, your phone has a calculator, or ask for a pen and paper.

I don't know where you've been, or how you've been treated, but I've had many great dining experiences outside of the US, as well as many terrible ones inside the US.

But you have a better feedback loop where there is tipping involved.

Re: No tipping means better business

#145

Having lived in Japan for a long time, I kind of dread visiting America because of the whole nonsense of tipping (and lot of other reasons, really). There's simply no concept of it here and yet the service is excellent. I don't know what the typical wage is but I know people who work in service jobs and seem to have a lot more disposable income than their counterparts in the US. I also know people who work as servers…

I've worked as both a server and a delivery driver, and even after having left both jobs I'd still be in favor of tipping because I think it incentivizes the worker to do well at their job. The US simply doesn't have the same culture Japan has. That said, travelling to the US shouldn't be handicapped by a fear of tipping. Don't tip, or do, but not going because of it is an unfortunate choice.

> I'd still be in favor of tipping because I think it incentivizes the worker to do well at their job

Not in my experience. For instance, I've seen cab drivers expecting a 20% tip to be added by default regardless of the quality of service, courtesy and help (if any). It feels terrible to be asked to pay 120% (in total) for mediocre or even lousy service.

Re: No tipping means better business

#146
post #32

This works perfectly well in Australia, where tipping is entirely optional and not necessarily expected - however can still be done, if you feel like it. In the advent of tap based payments especially - which is now ubiquitous in Australia - and you just tap your phone / card / device to the terminal which already shows the bill, I'd say tipping happens mainly in higher end restaurants. There's certainly no lack of r…

This ! This is exactly the same in Denmark. Tips are included in the price, but it is still custom to tip if the service is good and you can afford it usually around 5%.

Re: No tipping means better business

#147
The last issue "Chef's will love you" has a lot less to do with tipping or not (personally I'm against tipping and wish it would go away, but its not why back of house staff get stiffed).

Back of house staff, in the US, cannot tip share. Its against the law. Assumedly this was originally meant as a worker protection, but in recent years, especially at higher end establishments, it acts as a wage limit for the people making the food.

We should change the labor laws for restaurants to allow for both worker protections (restaurants are notorious labor law violators) and to allow back of house staff to get some of the tip income.

Re: No tipping means better business

#148

Having lived in Japan for a long time, I kind of dread visiting America because of the whole nonsense of tipping (and lot of other reasons, really). There's simply no concept of it here and yet the service is excellent. I don't know what the typical wage is but I know people who work in service jobs and seem to have a lot more disposable income than their counterparts in the US. I also know people who work as servers…

I've worked as both a server and a delivery driver, and even after having left both jobs I'd still be in favor of tipping because I think it incentivizes the worker to do well at their job. The US simply doesn't have the same culture Japan has. That said, travelling to the US shouldn't be handicapped by a fear of tipping. Don't tip, or do, but not going because of it is an unfortunate choice.

I'm in Australia, and we don't have a mandatory tipping culture, but we do still have optional tipping.

I've tipped extra on those occasions where the service has been exceptional and above the call of duty. But I don't like to feel pressured to tip when someone is just "phoning it in".

Re: No tipping means better business

#149
post #58

As a person who was born and living in a country which has no tipping culture. The tipping sucks. I should have been fully informed how much should I have to pay before I purchase something or some service. Any extra demand from agreed amount should be illegal. I also don't want to waste my precious time on paying the tip for calculating tax. The worker's salary is a employer's responsibility. If the the worker becom…

Omitting tipping and taxes from prices is deceitful and annoying, but it promotes consumerism and getting people to spend more. The key for restaurants is to minimize the menu item price when you decide what to order. Even if you have a mental limit of $15, you might spend $17.55 on lunch because the menu said $14 when you ordered.

> but it promotes consumerism

Phrased as if it was a good thing.

Re: No tipping means better business

#150
post #114

Earlier quoted context omitted.

Whether they are paid better or not is obviously irrelevant. Somebody can be paid handsomely and do a crap job if there's nothing to motivate them otherwise. With no tipping better service doesn't buy you much. With tipping better service buys you a larger tip.

A no tipping environment is usually "optional tips" in my world view. Therefore i can not agree with that.

Your world view certainly does not encompass Japan then. It is basically not possible to leave a tip there. You'll be chased down the street with the money you 'forgot'. And if you could get past that misunderstanding, through insisting, then you'd be insulting the server by rudely highlighting your spending power, over their presumed economic need.
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