Live data from Hacker News

Uber Now Tracks Passengers’ Locations Even After They’re Dropped Off

npr.org

21–30 of 500 posts

Re: Uber Now Tracks Passengers’ Locations Even After They’re Dropped Off

#21
While their explanation is reasonable, I have little reason to trust a company that settled an investigation specifically about location tracking abuse.

I've pretty much dropped their app and switched to their mobile site, which is bound to my browser's location settings. Additionally I'll only use them if they're significantly cheaper than lyft from now on.

Re: Uber Now Tracks Passengers’ Locations Even After They’re Dropped Off

#24
post #22

Devil's advocate: I had an Uber driver drop me off in a sketchy alley three blocks from the location I specified, but because he barely spoke a lick of English I had trouble communicating that it wasn't my stop.

How many stars did you give him?

Re: Uber Now Tracks Passengers’ Locations Even After They’re Dropped Off

#25
post #23
post #15

Yeah, after being a "dozen rides a week" Uber user for the last year, I switched to Lyft. There is just no reason for this.

How do you know Lyft doesn't do that? Any blogpost, article would be helpful. Thanks.

You don't know until someone investigates, obviously. But if you have to choose between an app that definitely does that and an app that might do it, it makes sense to use the one that might in the meantime.

There's an opportunity for Lyft to be "Uber, but for not scummy business practises" here, but I suppose most users don't really care. Austin would have been a good test of that, but Lyft withdrew along with Uber.

Re: Uber Now Tracks Passengers’ Locations Even After They’re Dropped Off

#26
I really wish that both Android and iOS had an option to outright prevent an app from doing anything in the background. No sensors, no location, no push notifications, no network access, no CPU time, URL protocols, no nothing. If I don't click the little app icon, the app shouldn't run, full stop.

Re: Uber Now Tracks Passengers’ Locations Even After They’re Dropped Off

#27
post #5

"Uber collects your location data from the time of trip request through five minutes after the trip ends, including when the app is in the background." From source listed in the article: https://help.uber.com/h/ba9dd342-158d-421f-a9ea-0e6c7aaad726

"The website “https://help.uber.com” would like to use your current location."

Re: Uber Now Tracks Passengers’ Locations Even After They’re Dropped Off

#28
post #23
post #15

Yeah, after being a "dozen rides a week" Uber user for the last year, I switched to Lyft. There is just no reason for this.

How do you know Lyft doesn't do that? Any blogpost, article would be helpful. Thanks.

It's hard to prove falses like that, but Lyft doesn't appear to have such verbiage in their TOS.

I'd hate to be proven wrong about that, but grateful if I was.

Re: Uber Now Tracks Passengers’ Locations Even After They’re Dropped Off

#29
post #8

> Uber collects your location data from the time of trip request through five minutes after ends trip ends, including when the app is in the background. We do this to improve pickups, drop-offs, customer service, and to enhance safety. Meh, sounds reasonable as long as they don't collect data outside this window (although they should not make it all-or-nothing, a third option of "While in use" would be better).

The problem is that there is no user-facing setting that can say, 5 minutes only. So going from 5 to 10 to always becomes a decision that can be taken without informing the user at all.

Re: Uber Now Tracks Passengers’ Locations Even After They’re Dropped Off

#30

Uber is really a scummy company. And given their track record with absuing user data, I don't trust them at all with this new expansive data collection effort. Let's review the company shall we? The CEO, Travis Kalanick, has used God View to monitor people for entertainment.[0] The head of their NYC office also go into hot water over using God View inappropriately[1]. At other companies, these would be fireable offen…

I take issue with your summary. You forgot arrogant and douchy antics, documented in interviews, personal accounts, and other places.
Post reply on HN