Maybe she should quit doing user-facing stuff and try getting into systems programming for a change. Or some other area where sloppy solutions lead to tangible reduction of business value and thus are not tolerated. Tech is big, no need to quit all of it.
There is plenty of place for polish and deep understanding in the user-facing sphere. Apple is renowned for their work in this area. My company's product, Skylight, has made a virtue out of "all the little things" - understanding problems deeply and solving them well. I think it's reasonable for people to wish that more of user-facing software worked this way, even though it's out of sync with how Silicon Valley and…
Apple is renowned for their draconian policies and, more importantly, massive marketing apparatus that brainwashes customers.
Their actual expertise in development, as exhibited in the last few years of buggy software and gimped hardware, are not that great.