Hertz laid off nearly the entirety of their rank and file IT staff earlier this year. https://news.slashdot.org/story/16/02/13/1630244/hertz-is-pu... In order to receive our severance, we were forced to train our IBM replacements, who were in India. Hertz's strategy of IBM and Austerity is the new SMT's solution for a balance sheet that's in shambles, yet they have rewarded themselves by increasing executive compensa…
your post piqued my interest because i've been a long time business user of hertz (not by choice i can assure you), and i can't say that i'm at all impressed with any of their services. probably not your team's doing, but about a year ago, i got off a 12 hour flight in sfo to stand in line at hertz only to be ushered to a kiosk where i had to do a video conference with some remote teller. this was the biggest garbage service in the world, i cannot believe they actually spent money on this solution, i ended up getting ushered back to a teller at the desk where i was already standing in line. perhaps you were in the twilight zone at hertz doing wonderful things, but i think that company is rotten and should rot in hell.