Things should be back to normal now. Trevor just moved www.ycombinator.com to Slicehost, and I just told HN to refer to static stuff there instead of serving it locally. Interesting how easy it is to move your whole web site. Good customer service is important when users can switch so easily.
Cause of YC/HN outage discovered
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Re: Cause of YC/HN outage discovered
#12Things should be back to normal now. Trevor just moved www.ycombinator.com to Slicehost, and I just told HN to refer to static stuff there instead of serving it locally. Interesting how easy it is to move your whole web site. Good customer service is important when users can switch so easily.
Hopefully that's the normal of months ago when loading comments/threads etc was quick?
Still taking 10-20 seconds to load most pages. One thing I haven't tried yet is just creating a fresh account - maybe mine just has too much associated with it (Maybe I comment too much etc).
edit: ah I see it only affected static content. Shame :/
Re: Cause of YC/HN outage discovered
#13Things should be back to normal now. Trevor just moved www.ycombinator.com to Slicehost, and I just told HN to refer to static stuff there instead of serving it locally. Interesting how easy it is to move your whole web site. Good customer service is important when users can switch so easily.
Re: Cause of YC/HN outage discovered
#14Re: Cause of YC/HN outage discovered
#15"We just figured out what caused the problem. Apparently Pair Networks' procedure for requesting that users upgrade to a dedicated server is to shut down their site without warning...." I think you should upgrade to a more "dedicated provider" rather than a "dedicated server"... But seriously, not even a warning?
Re: Cause of YC/HN outage discovered
#16Re: Cause of YC/HN outage discovered
#17This site was on a shared hosting box? And of course they are going to disable it without warning if it's causing problems for all the other customers on that box...
Not this site, www. There was no sudden spike in traffic. If they'd bothered to check the logs they'd have found that the load, whatever it was, was no higher than it had been.
Re: Cause of YC/HN outage discovered
#18Shared hosting is generally sucky for anything remotely successful. I'm amazed you got away with storing your static assets there so long! When I got 100k hits in a day on my first blog, Dreamhost promptly shut it down without warning (in the middle of a slashdotting!)
Re: Cause of YC/HN outage discovered
#19Re: Cause of YC/HN outage discovered
#20I'm not sure what is more ridiculous: that they disabled the site without warning or that they were too lazy to look at their logs or do a simple Google search to find out that Hacker News is real site with lots of regular traffic.
What they should have done is upgrade the website to a dedicated server for free and let that news hit the front page.