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Errors from Microsoft's Cloud

errorsazurethrows.tumblr.com

21–30 of 60 posts

Re: Errors from Microsoft's Cloud

#21
There are a few issues, but to be fair I've encountered similar things in all the cloud and VPS hosting services I've used. However, I do remember that I was once trying to push Azure as a solution and they promptly had an outage. We went with AWS instead. It's not that AWS don't have outages, they do, just that the timing was really bad.

Also, don't use the preview services in Azure apart from to try them out. They really are previews.

I've recently written a three part series of blog posts on AWS vs Azure. The third part, on pricing, is out today.

https://unop.uk/on-aws-vs-azure-vendor-lock-in-and-pricing-c...

Edit: One plus of Azure (at least for me) is that it runs on renewable energy. https://www.microsoft.com/about/csr/environment/renewable_en...

Re: Errors from Microsoft's Cloud

#22
post #3

Some of these seem a bit unfair to Azure, but this one was pretty amusing: User Impact: Users may be unable to activate or use SharePoint Online Sandbox Solutions. This may include event receivers, workflows, web parts, feature receivers, and InfoPath forms. Scope of Impact: While we're not aware of any customer reports of impact, our monitoring indicates that any user attempting to activate or use this feature will…

Some of them seem extremely misleading. The one claiming that Exchange was down for 20 days is politician-level dishonesty. The service wasn't even down. A small set of customers experienced repeated notifications for meetings, which is undoubtedly very annoying but nowhere near the impact of having no email access for weeks.

Most of these seem pretty minor. It almost feels like the complaint is that Azure is being too transparent. If Azure hid the issues until you encountered them directly, you'd not even see most of these. Yes, they should fix (and presumably are fixing) these issues, but transparency is a good thing for both the team and the customers.

Disclosure: Microsoft employee

Re: Errors from Microsoft's Cloud

#23
These are mostly issues with the two web portals. The portal is awkward and slow, and doesn't have a table view of my stuff. Azure has been fine for us for provisioning vms via pythons scripting. Of course, the API suffers the same problems as the portals, there are two, and it's kind of awkward and slow. Neither is it well documented. (I had to use an undocumented feature for months for something basic... Might have been auth with the certificate. I'd also say azure is the slowest out of it, gce, and aws for provisioning a VM and installing a bunch of crap. I don't have real data, just been my impression comparing similar cost plans. That said, it does run Linux VMs.

The main shocking thing for me was learning that for all of these cloud APIs the calls fail with regularity, and you can waste a lot of time retrying shrugging "we dunno what happened" server side API problems.

Re: Errors from Microsoft's Cloud

#24
I used to use Azure as Digital Ocean++ (As a student and a MSP , I got around ~$200/m credits to play around with on it) and it worked great.

However, after their facelift (the new portal), they are trying to be more like AWS and I found it significantly more complicated to do simple stuff (like adding ports, or load balancing) that was much easier before. Furthermore, I find AWS easier to use (maybe because of it being more popular and having more people blogging about it) compared to Azure.

The point of this comment is...Azure is an awesome platform if used as a Digital Ocean++ for now (and if you can afford it), otherwise I have personally found AWS and GC much easier to use (and cheaper in some cases).

Disclosure: I used to work as an MS Evangelist & was an MSP.

Re: Errors from Microsoft's Cloud

#25

Earlier quoted context omitted.

I think the issue is more than the tooling randomly spills its spaghetti, rather than some percentage of instances failing, which is obviously expected. Personally some of those screenshots would cause me to run a mile if I ever encountered them in my work. Those kind of generic, unspecified errors are terrifying when dealing with other peoples code which is ostensibly stable.

Which one would make you run a mile?

The 'undefined' error in the CLI tool, the generic "this operation failed" messages in the dashboard, the unexplained authentication failures. If I encountered those multiple times when trialing a service like this, I would abandon it.

It's one thing for there to be errors in OSS code that I can fix, but with a huge and complex service stack like this you're basically at its mercy, and generic errors and failures leave you completely powerless. When something goes wrong with AWS, I've always gotten extensive information which aided in debugging.

I guess if you're part of a large enterprise you have a support contract with MS which gives you leverage around issues like this, but that doesn't apply at the level I currently work at.

Re: Errors from Microsoft's Cloud

#26
post #19
post #4

In the month we trailed it we found there were so many internal networking and performance problems. I went with with a suspiciously optimistic attitude as I am experienced systems delivery engineer and I don't find windows especially in the server special at all reverent these years, but I tried to objectify Jude it as a platform. Ill tell you what - it's built to make money for the backers - it's not built out of p…

objectify Jude -> objectively judge? :)

and as I said not out of passion -> ??? :p

Re: Errors from Microsoft's Cloud

#27
I know multiple customers with significant free Azure credit that prefer to pay for Google Cloud or AWS over using Azure for anything critical.

The management system is a mess - the new portal is nutty and slow. The old one lacks key features and operations are still slow. I can't understate how frustrating and time consuming this is. Maybe I'm using it wrong, but whatever. Using GCP is a blast of fresh air - light, fast, straightforward.

VMs are way overpriced and have poor performance. Windows boxes not-so-infrequently get stuck during reboot, and we were told to resize them to get them going again. "Premium" storage aka SSDs have a terrible design. The temp disk system is nonsensical. It just goes on and on.

It's obvious Azure is a great play for MS. They need to convert their enterprise customers that were spending tons on MS before to spending tons on MS online. And I'm sure they'll do fine there (recent earnings confirm?).

Re: Errors from Microsoft's Cloud

#28

I agree (with Azure not being ready for primetime). Their subscription page is incredibly slow: I timed it taking 17 seconds to load! http://forwardscattering.org/post/41 After using some Azure VMs, I found there was still some storage devices or something on my account, several hundred of them. I tried to delete them through the Azure website, but you can only do it one at a time, and each deletion requires several…

Normally you just delete the resource group they are in.

Re: Errors from Microsoft's Cloud

#29
post #11
post #7

I haven't tried many of Azure's more advanced features, but I've found the admin interface to be a pain. The series of UWP/Metro style panels and flat design has been a bit clunky and non-intuitive when I've had to use it. I don't intend that as a slight against anyone who works on the Azure admin UI. I realize that trying to create an interface to a complex set of services is no easy task.

The old management UI is better, IMO. I get lost in the never-ending accordions of blade panels in the new one.

Oh man, so true.

Re: Errors from Microsoft's Cloud

#30
Most annoying thing - is that Azure unable to transfer account subscriptions region.

I've relocated from one country to another, and only option I have - is to create new Microsoft account with different not seen by MS credit card.

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