Errors from Microsoft's Cloud

#1

Post by donselaar » Tue, Oct 25, 2016, 2:08 PM UTC

Errors from Microsoft's Cloud
errorsazurethrows.tumblr.com

Re: Errors from Microsoft's Cloud

#2

Post by euroclydon » Tue, Oct 25, 2016, 2:28 PM UTC

I tried to sign my son up for Xbox Live from several devices over several days, and all I ever got was a generic error page.

Re: Errors from Microsoft's Cloud

#3

Post by zaroth » Tue, Oct 25, 2016, 2:32 PM UTC

Some of these seem a bit unfair to Azure, but this one was pretty amusing:

  User Impact: Users may be unable to activate or use
  SharePoint Online Sandbox Solutions. This may include
  event receivers, workflows, web parts, feature receivers,
  and InfoPath forms.

  Scope of Impact: While we're not aware of any customer
  reports of impact, our monitoring indicates that any
  user attempting to activate or use this feature will be
  affected.

Doh!

Re: Errors from Microsoft's Cloud

#4

Post by mrmondo » Tue, Oct 25, 2016, 2:33 PM UTC

In the month we trailed it we found there were so many internal networking and performance problems. I went with with a suspiciously optimistic attitude as I am experienced systems delivery engineer and I don't find windows especially in the server special at all reverent these years, but I tried to objectify Jude it as a platform. Ill tell you what - it's built to make money for the backers - it's not built out of passion for quality or creativity. The amount of unexplained outages they deny or avoid with low even phone support desks. I would estimate that approximately 90% of the outages we noticed (all platform / service related in the Asia/Pac regions) would never appear on their service status pages. We also have been trialling office365 which runs on the platform. We measured from 2015-2016 we only had 94% availability of service with about a 1-3%/100% margin of error due to monitoring resolution etc.... data corruption, internal CA and NTP problems clearly show from the underlying PaaS, you see things bouncing around a bunch of badly related windows servers barely grasping the idea of modern virtualisation and application abstraction and purely built to make the fat fatter and as I said not out of passion.

Re: Errors from Microsoft's Cloud

#5

Post by Pigo » Tue, Oct 25, 2016, 2:35 PM UTC

Some of those are scary. Our team runs everything on Azure, for over 2 years now, and I've only seen one outage that lasted maybe 30 minutes. Maybe we're lucky to be running in a good region, or not at some massive scale. Our biggest issues come from figuring out edge cases with new features that aren't well documented yet. That and the cost of using some features like Machine Learning makes it unfeasible for a team company our size. Azure Functions and API Management is sweet though.

Re: Errors from Microsoft's Cloud

#6

Post by matwood » Tue, Oct 25, 2016, 2:35 PM UTC

Azure isn't ready because it throws errors sometimes? Welcome to the cloud. I only have limited experience with Google Cloud, but AWS has its share of issues like any other piece of software.

With Azure at least MS appears to be attempting some useful error messaging.

Re: Errors from Microsoft's Cloud

#7

Post by rpeden » Tue, Oct 25, 2016, 2:35 PM UTC

I haven't tried many of Azure's more advanced features, but I've found the admin interface to be a pain. The series of UWP/Metro style panels and flat design has been a bit clunky and non-intuitive when I've had to use it.

I don't intend that as a slight against anyone who works on the Azure admin UI. I realize that trying to create an interface to a complex set of services is no easy task.

Re: Errors from Microsoft's Cloud

#8

Post by stinos » Tue, Oct 25, 2016, 2:36 PM UTC

Makes you wonder if this is anecdotal or rather the common experience for most of the users with a pretty big stack on there? I've used Azure solely for running like the cheapest plan for an Ubuntu VM and it has been flawless for that.

Re: Errors from Microsoft's Cloud

#9

Post by efitz » Tue, Oct 25, 2016, 2:37 PM UTC

The 404 error page that was actually localized to several languages looked pretty useful. I don't understand the problem with that page.

Re: Errors from Microsoft's Cloud

#10

Post by softawre » Tue, Oct 25, 2016, 2:37 PM UTC

The localization one, with all of the languages, is that really a bad thing to do on an error page?

Apple does the same thing in some of their UIs.

If it's a brand new experience (like a user manual, or first logon), or you're in an error state - might you not know the locale of the user, or have failed to load the correct es-MX.json strings file or whatever it's called?