Earlier quoted context omitted.
It's a lifesaver on planes where you won't have internet. If only I could download an archive of stackoverflow too, then I'd be set.
I use `devdocs.io`. It's open source and works great!
Wow, thanks for sharing.
Apple Has Removed Dash from the App Store
271–280 of 483 posts
Re: Apple Has Removed Dash from the App Store
#272Earlier quoted context omitted.
Sure, they could, but it doesn't make business sense. This scheme might even cause a class action lawsuit from the people who bought it AFTER they knew it was fraud but BEFORE they removed it. Refunds very likely cost money in the form of credit card transaction fees and wages (people doing the refunding as well as CS fielding calls for two days).
First, a class action suit for 48 hours of downloads on an app is not likely. And certainly when fraud is detected some refunds will occur. So they set the tolerances such that they can pay those refunds with the fees they extract on the other side of the curve.
> First, a class action suit for 48 hours of downloads on an app is not likely.
You'd be amazed at what a few billion in the bank will attract, especially when it's cheaper to settle than litigate.
Re: Apple Has Removed Dash from the App Store
#273Earlier quoted context omitted.
Human support is supposed to help them. What I found unacceptable is "We are banning you and we won't tell you anything about it". This pattern is extremely common. And extremely frustrating. You can't put one in jail without telling why (and right to defend). In many developed countries you can't even fire a worker without a solid reason. It should be prohibited for companies to halt service someone without providin…
>It should be prohibited for companies to halt service someone without providing a reasonable explanation. By US standards, that would require an absurd level of legislative and/or judicial overreach. I don't think I'd even want to do business in that kind of regulatory climate.
This is very true. However, I wonder if we as engineers and the like can provide a better TLDR ratings guide for marketplaces. Kinda like https://tosdr.org/ or a BBB that works... Then we as engineers refuse to build apps for marketplaces below some kind of score.
Or does it even matter if the Apple App store is the only marketplace of its kind?
Re: Apple Has Removed Dash from the App Store
#274The thing the pisses me of about these cases is this: "I called them again and they said they can’t provide more information." They terminate your account and then they even refuse to tell you why. A basic human thing, a chance to fix the issue, but no. Go f* yourself from Apple and that's it.
Try contacting Google about anything.
If you're actually paying Google money, they have pretty decent support. I've gotten support for their ad platforms, their apps for work, Google Fi, and my Nexus phones/tablets.
I see no reason for them to, nor do I expect them to, provide me support for things like GMail, or Hangouts, or their search.
Re: Apple Has Removed Dash from the App Store
#275Earlier quoted context omitted.
That seems stupid- if they really thought the person was a fraudsters, Apple could ask for more information to investigate, they could get additional contact and/or identity information from the suspected fraudsters, and after investigating, if it turned out it was indeed fraud, they would have more data to report to authorities and make it easier to stop the fraud. But instead, Apple takes the lazy approach.
They do not want to investigate. They do not care about pursuing matters with the authorities (unless there is major carnage). They just want to keep involvement low, close the case as quick as possible and move on. Fraud mitigation is a cost center.
Yes, customer service is a cost center- and cutting corners on the said customer service is exactly what previous commenters were complaining about- app store developers pay Apple n extraordinary amount of money, they should get better customer service in return.
Re: Apple Has Removed Dash from the App Store
#276I wonder if Apple knows how many developers use Dash. They probably don't realize what a high-profile faux pas they're making.
In any large organization there are islands of mass stupidity. Apple is no different. I bet this ends with a mea culpa caused by the 1000 people at Apple who use the product who are now pissed. Note the review team operates in an airless void separate from the rest of the company on purpose; however those 1000 know where they sit.
Re: Apple Has Removed Dash from the App Store
#277Earlier quoted context omitted.
Take this question for what it is-- I'm not blaming the victim here-- but how much responsibility do small and nameless developers bear for making a deal with the devil to begin with? Don't they go into this knowing that Apple can at any time capriciously cut them off from the sole means of distribution of their product at will? I get that there is money to be made on the iOS app store-- but why is there a willingnes…
You act like there's a choice -- customers get apps through the app store, so that's where developers have to be if they want to eat.
There is a choice - and it is the right choice. Just make your software browser-based.
Re: Apple Has Removed Dash from the App Store
#278Earlier quoted context omitted.
>It should be prohibited for companies to halt service someone without providing a reasonable explanation. By US standards, that would require an absurd level of legislative and/or judicial overreach. I don't think I'd even want to do business in that kind of regulatory climate.
This is very true. However, I wonder if we as engineers and the like can provide a better TLDR ratings guide for marketplaces. Kinda like https://tosdr.org/ or a BBB that works... Then we as engineers refuse to build apps for marketplaces below some kind of score. Or does it even matter if the Apple App store is the only marketplace of its kind?
If people are making money on a platform, people will develop for it regardless of these issues. Unfortunate reality.
Re: Apple Has Removed Dash from the App Store
#279Earlier quoted context omitted.
That's very common with anything where a company claims fraud is suspected, because they argue that sharing any details will allow scammers and people doing fraudulent activity to figure out ways to game the system. Google does the same thing when they kill your AdSense account for "invalid click activity" right before you're about to get a big payout. Amazon does the same thing with Amazon Payments. No explanation,…
For seller accounts, Amazon provides tons of indicators that let you know you are about to be shut down. After being shut down, you can fix the problem, prove that you fixed it and they may let you sell again on their platform. You should never be faced to a wall, unless you know you cheated the system someway.
I just have a standard Amazon Payments account I used maybe once or twice. I set it up to use Kickstarter back when they only supported Amazon Payments. Then they started using Experian for identity verification and because I had no credit history, I didn't exist in Experian's system and they disabled my account and requested that I submit various identity documents to reenable it. Every time I tried to do so, I would hit an error saying I couldn't submit my ID because my identity couldn't be verified.
After getting frustrated with the absurdity of that situation, I contacted support and they said it was a mistake and they reset my account and to try again. I did. Same errors. Then support told me that if I didn't submit ID documents within a certain number of days, my account would be permanently closed. I responded saying I had been trying to do so repeatedly over multiple periods of time and constantly got locked out and prevented from continuing every time I tried. No reply. Then a final announcement my account was permanently banned.
In the year since, I've contacted them sporadically trying to see if they've changed their policy or will reconsider, and just get blanket statements about my account being closed and nothing they can do. The last time I did this, they got fairly aggressive and said they could not and would not be reinstating my account, would not tell me why, and would not respond to any further inquiries from me.
Re: Apple Has Removed Dash from the App Store
#280Earlier quoted context omitted.
We also weren't using as many walled-garden devices and ecosystems a decade ago. There are certainly a lot of issues with the app store model. But using a service like download.com was also rife with issues.
As a consumer, I love the walled garden. I can trust things will work more or less as advertised and that I'll have financial recourse if they don't.
What you trust is the app store manager. The entire ecosystem doesn't need to be walled off in order to achieve that.