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What happens if someone decides to check it in their luggage and it catches fire there. Are there measures to deal with fires in the cargo hold?
https://www.faa.gov/about/initiatives/hazmat_safety/more_inf...
What happens if someone decides to check it in their luggage and it catches fire there. Are there measures to deal with fires in the cargo hold?
Side note: It's against FAA regulations to check bags containing lithium ion batteries. Sometimes they remind you at check-in and sometimes they don't. In theory, you could get into trouble for doing it. https://www.faa.gov/about/initiatives/hazmat_safety/more_inf...
I was also afraid of questioning if it was a Samsung Galaxy Note 7 because the attendant made an announcement saying people should turn it off and she didn't. Next time I'm not going to be afraid. Can't imagine the consequence if it caught fire at 30,000 feet.
When we flew with Lufthansa a few weeks ago they expressly forbade the use of the Galaxy Note 7. I have never heard something like that - its a real problem for Samsung.
This is going to stick in people's minds – I overhead a couple of conversations where people were a bit confused about whether their phones were safe or not – they knew they had a Samsung, but many people don't differentiate between all the different models.
This is a huge problem for Samsung. Individual recalls don't usually damage companies permanently; people understand that sometimes shit happens, and they quickly forget about it. But two in a row, when the replacements were supposed to be safe, is the kind of thing that etches itself much more deeply into public consciousness. Popular culture is now going to be associating "Samsung phone" with "time bomb" for a long…
And the event taking place on an airplane is close enough to the nightmare scenario of catching fire during a flight that it will be firmly placed into the public consciousness.
I was on a flight recently and the lady next to me had a large Samsung phone on which she was constantly playing games, etc. and I was very worried. I was also afraid of questioning if it was a Samsung Galaxy Note 7 because the attendant made an announcement saying people should turn it off and she didn't. Next time I'm not going to be afraid. Can't imagine the consequence if it caught fire at 30,000 feet.
Earlier quoted context omitted.
Informally issuing a recall without going through proper government channels and accepting returns for a consumer product that poses a danger to life due to a design defect is basically the bare minimum you could possibly do in a case like this. Shipping someone a replacement that still catches fire definitely isn't helping their perception with anyone who was going to give them a second chance.
Since it seems my opinion is entirely off base I am curious how you would have liked to have seen the replacements handled? What would be above and beyond in this case?
The time for serious, adult action was several weeks ago. From here on out, they deserve what they get.
I was on a flight recently and the lady next to me had a large Samsung phone on which she was constantly playing games, etc. and I was very worried. I was also afraid of questioning if it was a Samsung Galaxy Note 7 because the attendant made an announcement saying people should turn it off and she didn't. Next time I'm not going to be afraid. Can't imagine the consequence if it caught fire at 30,000 feet.
I'm much more worried about something like this in a check-in bag, where the fire can spread uncontrollably. At least in cabin you will notice the fire early and can use the fire extinguisher.