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Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

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Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#21

Post by resolaibohp »

Analemma_ wrote: post #17
resolaibohp wrote: post #12

It seems to be that Samsung is getting a lot of extra scrutiny based on their recall and the news is exploiting this. Phone batteries have been known to overheat and explode for years now and it is in no way brand specific. I think the way Samsung handled the whole situation was above and beyond how other companies may have responded. They identified an issue, and replaced everything. I am not saying that Samsung cou…

> but I think it is unreasonable to try and link every single battery issue and explosion under the Samsung brand as something that is a precursor to another giant issue. I disagree. Given that this phone model already had battery problems, it is not at all irrational to assume the new battery problems are related to (or the same as) the old ones. That's far likelier than the new problems happening by pure coincidenc…

Perhaps I have more faith in a company whose decision it was to recall all of those phones. They knew that all eyes would be on them after the fact, and to mess up again could be the beginning of the end for their brand. I would think that extra care would have been given in making sure these issues were fixed before releasing them again. Another point to keep in mind is that in perspective, the amount of issues that did occur, compared to how many phones are out there made by Samsung indicates to me that we should have some amount of trust in their products.

On the other hand if they did not realize this, perhaps they do deserve all the bad press. Regardless nobody actually knows right now, and my opinion is that I believe this is all news hype bandwagon behavior right now.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#22

Post by yladiz »

mschuster91 wrote: post #18

Well Samsung, that's what you get for using non-replaceable batteries. I hope that this desaster forces either phone vendors or regulatory agencies to mandate replaceable batteries. The EU got through with mandating micro-USB, after all...

It's not fair to say that Samsung deserves this because of a non-removable battery. This could have happened with a removable battery too. Who knows the reason why this happened -- bad battery manufacturer, bad soldering internally, something wrong in the layout of pieces connecting the charger to the battery -- but it's unfair to say this is deserved because they removed something and added something in return, in this case water resistance.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#24

Post by MikusR »

mschuster91 wrote: post #18

Well Samsung, that's what you get for using non-replaceable batteries. I hope that this desaster forces either phone vendors or regulatory agencies to mandate replaceable batteries. The EU got through with mandating micro-USB, after all...

So replaceable batteries dont explode?

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#25

Post by resolaibohp »

givinguflac wrote: post #19
resolaibohp wrote: post #12

It seems to be that Samsung is getting a lot of extra scrutiny based on their recall and the news is exploiting this. Phone batteries have been known to overheat and explode for years now and it is in no way brand specific. I think the way Samsung handled the whole situation was above and beyond how other companies may have responded. They identified an issue, and replaced everything. I am not saying that Samsung cou…

"I think the way Samsung handled the whole situation was above and beyond how other companies may have responded." LOL, you mean like follow the proper legal process for filing a recall in the US? Yeah... they did none of that. What exactly was "above and beyond"?? Seriously, I'm not even joking, I'm genuinely curious as from my perspective they did the absolute bare minimum, and took an insane amount of time to even…

I define above and beyond as recalling all of their defective product with no questions asked, offering a substitute while they fix the problem, and then finally replacing the phones to anyone who wants to try them again.

If this is a poor company response please let me know who has done better as I would too like to do business with them instead. Clearly my experiences with companies have been drastically different than yours.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#26

Post by mmagin »

r00fus wrote: post #20
molecule wrote: post #6

Earlier quoted context omitted.

And the event taking place on an airplane is close enough to the nightmare scenario of catching fire during a flight that it will be firmly placed into the public consciousness.

So are Li-ion battery fires considered metal fires - if so, the instinctual reaction (apply water to extinguish) would be unfortunate...

Lithium ion batteries do not contain significant amounts of elemental Lithium.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#27

Post by [deleted] »

MikusR wrote: post #24
mschuster91 wrote: post #18

Well Samsung, that's what you get for using non-replaceable batteries. I hope that this desaster forces either phone vendors or regulatory agencies to mandate replaceable batteries. The EU got through with mandating micro-USB, after all...

So replaceable batteries dont explode?

[deleted]

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#28

Post by eknkc »

Alupis wrote: post #11
4ad wrote: post #10

Earlier quoted context omitted.

Does turning them off prevent them from catching on fire? What is the actual problem described in technical terms, really?

> Does turning them off prevent them from catching on fire? Doubtful. Isn't it the Li-ion batteries that are combusting, ie. chemical reaction?

They might be safe without load on them. Who knows? Maybe Samsung does.

I'm imagining cargo ships / stores with stacks of these things though. Wonder if one goes boom, would that spread and start a fire?

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#29

Post by mschuster91 »

MikusR wrote: post #24
mschuster91 wrote: post #18

Well Samsung, that's what you get for using non-replaceable batteries. I hope that this desaster forces either phone vendors or regulatory agencies to mandate replaceable batteries. The EU got through with mandating micro-USB, after all...

So replaceable batteries dont explode?

They can, but you can separate the device from the battery in case of recalls, thus preventing natural resource waste.

Also, my Galaxy Note 1 battery blew up on me because I used a cheap charger. I simply took it out, disposed of it at a city waste center, and put in a new battery for 15€. Try this with a "closed" phone. Either you can do it yourself, which requires at minimum 3h time + specialized equipment (e.g. regulated hot air gun), or pay 100€+ to a service center.

Thanks but no thanks to fixed batteries.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#30

Post by mschuster91 »

yladiz wrote: post #22
mschuster91 wrote: post #18

Well Samsung, that's what you get for using non-replaceable batteries. I hope that this desaster forces either phone vendors or regulatory agencies to mandate replaceable batteries. The EU got through with mandating micro-USB, after all...

It's not fair to say that Samsung deserves this because of a non-removable battery. This could have happened with a removable battery too. Who knows the reason why this happened -- bad battery manufacturer, bad soldering internally, something wrong in the layout of pieces connecting the charger to the battery -- but it's unfair to say this is deserved because they removed something and added something in return, in t…

I own a CAT B15Q, water-resistant, dual-SIM and replaceable battery.

Watertightness can be achieved without sacrificing replaceable batteries.

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