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Bike manufacturer sees huge reduction in delivery damage by printing TV on box

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Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#181

Earlier quoted context omitted.

Even worse when you can't get your package because they give no delivery window and attempt to deliver it to you during class, make you pick it up somewhere, then say it's your fault for not being at home 24/7.

My apartment door buzzer calls my phone. Generally they don't even attempt to buzz me , and then make me pick it up on the other side of the city.

I would suggest complaining to your local branch. You basically have proof that there was no genuine attempt at delivery. The driver will get in trouble.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#182

Earlier quoted context omitted.

When we make a new box, we throw it about 20 feet across the warehouse to simulate the UPS/Fedex treatment. As a manufacturer, I can assure you that they try really hard to not pay your damage claims unless it can survive that. It would be great if someone could disrupt the duopoly of bad service.

Well, if you really want to ensure they pay damage claims you must ship your packaged product to UPS Chicago testing facility (or approved ISTA testing facility) to get your Packaging approved to ensure it's adequate for the application. I work in Packaging design and love problem solving. Any startups that need custom Packaging designed (design is usually free as value added service to get the mfg contract) feel fre…

how can you be contacted?

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#183

Popular Mechanics found different results when they did a similar study [0]. >"One disheartening result was that our package received more abuse when marked "Fragile" or "This Side Up." The carriers flipped the package more, and it registered above-average acceleration spikes during trips for which we requested careful treatment." [0] http://www.popularmechanics.com/technology/reviews/a6284/whi...

That may be a study with similar intent, but writing "fragile" or "this side up" definitely feels like it should have a significantly different psychological effect on the handler than that of an image of a TV.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#184
post #133
post #103

Earlier quoted context omitted.

The wage for a UPS driver is somewhere around $11 an hour, with seasonal temporary help making less. Most of them are part time drivers, so they have to work a second job to make ends meet. Surprisingly, if you pay people crap and force them to look for new employment while working for you due to low wages, no hours, and poor advancement opportunities, you tend to get bad service. And if you rely on seasonal temps yo…

Their pay is what it is because of economics. And they will get replaced if they keep up with the poor service, because of economics. The worse your service, the easier it is for a robot to replace you. It's not possible for a individual, a corporation or even a government to go against economical forces. Then again, don't get me wrong, I do think that the government needs to do more wealth redistribution.

Hey I don't care if you downvote me, but can you at least respond so I know why?

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#185
post #158
post #104

Earlier quoted context omitted.

Good luck trying to automate a system where the vehicle has to unload a package of anywhere from envelope size to a 90" TV. It has to bring this across a driveway of varying shape or size, or even no drive way at all, bringing it inside an apartment complex or condo. It has to realize the correct address or room, collect a signature, or realize that no human being is present to sign for it. Then it returns the item t…

For the last 100 feet, yeah sure, you'll need someone to handle the package. But my box of PCI express network cards didn't get a boot print on it in the last 100 feet. My box of a replacement drum unit didn't get thrown about in the last 100 feet. Someone picking up a box and walking 50 feet with it usually isn't where shipping damage occurs.

I remember seeing 2 major-name delivery trucks parked back-to-back at a fast food restaurant. The drivers were transferring packages from one truck to the other. By transferring, I mean tossing them 10-20 feet in the air, and letting them land. Reminded me of Jim Carrey in Pet Detective. (This was several years ago.)

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#186
post #87

Earlier quoted context omitted.

Simple and cheap versions of this exist: https://www.uline.com/Grp_332/Damage-Indicators [edit] Uh, maybe not so cheap from this particular company. You probably could do this for less with a little electronic device.

One of the items I saw costs $146 for 50 units. But the best was reading that they are delivered by truck (to avoid airplanes shocks?) And would be funny too receive a box and find that all your 50 units were activated due to their delivery:-)

The shock sensors we use are delivered "unarmed", i.e., they have a little pin that holds the sensor in place. This pin is removed the moment you expose the sticky tape to attach the shock sensor to the package.

Re: Bike manufacturer sees huge reduction in delivery damage by printing TV on box

#188
post #183

Popular Mechanics found different results when they did a similar study [0]. >"One disheartening result was that our package received more abuse when marked "Fragile" or "This Side Up." The carriers flipped the package more, and it registered above-average acceleration spikes during trips for which we requested careful treatment." [0] http://www.popularmechanics.com/technology/reviews/a6284/whi...

That may be a study with similar intent, but writing "fragile" or "this side up" definitely feels like it should have a significantly different psychological effect on the handler than that of an image of a TV.

It's about breaking something tangible rather than being told what to do.
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