91–100 of 245 posts
Printing wolf on the box would see them some careful handling too, for a while...
Or scary eyes...[1] But not sure what customers will think. [1] http://www.citylab.com/commute/2013/04/posters-angry-eyes-ac...
I wonder if the number of stolen boxes (either while in shipment or when left on porches) went up?
Will any delivery company actually just leave a TV on your porch?
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Been there. It's worse with condos too where they often refuse to deliver unless you're there, they won't even take a signed note. Really annoying when you have a textbook delivery and an upcoming assignment.
With UPS, you can sign up for MyChoice(?) (it's free) and "presign" online.
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If they were already doing their best, a picture on the side of the box wouldn't improve their performance.
It sure would. When "their best" is some tradeoff between speed and care. If the workers treat every single package as if it were a Ming Dynasty vase, then their throughput will drop through the floor and that won't be their best. If they treat every single package as if it were a box of rocks, then their breakage rate will skyrocket. That also won't be their best. Putting the TV on the side of the box tells the work…
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Thought experiment: for sufficiently fragile & expensive products, attach a small black-box style "smart tag" equipped with a accelerometers. It's reset when yielded to the shippers, and read when the shipment is delivered. If the recorded accelerations are out of bounds (e.g. beyond the shipper's SLAs, beyond packaging standards, etc.), then there's ready evidence of shipper abuse.
Simple and cheap versions of this exist: https://www.uline.com/Grp_332/Damage-Indicators [edit] Uh, maybe not so cheap from this particular company. You probably could do this for less with a little electronic device.
Thanks for the link, these little devices are super interesting!
It seems like people who are responsible don't care anymore. Maybe it's the wages, the pressure or whatever. It looks like it's about time to replace even more humans from the equation.
Unfortunately, the boy who cried wolf will apply if this is more widely adopted, and then pity the poor folks who order TVs.
This isn't a tragedy of the commons issue. It's a quality of service issue. Either TVs are getting better service for free, or bikes aren't getting the service that they pay for.
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Been there. It's worse with condos too where they often refuse to deliver unless you're there, they won't even take a signed note. Really annoying when you have a textbook delivery and an upcoming assignment.
Even worse when you can't get your package because they give no delivery window and attempt to deliver it to you during class, make you pick it up somewhere, then say it's your fault for not being at home 24/7.
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Shippers huck stuff around with little regard for the contents, particularly if they aren't blazoned all over with fragile/biohazard stickers. Fedex and UPS tend to be just about one-half step above the folks handling baggage at the airport, and how many times have you seen those people wing around suit-cases like they were throwing the hammer in the Olympics, and seeing just how far back they can toss from and still…
Strange. I've never had a damaged Amazon item in 100+ items.