Live data from Hacker News

A Design Defect Is Breaking iPhone 6 Pluses

ifixit.org

131–140 of 209 posts

Re: A Design Defect Is Breaking iPhone 6 Pluses

#131

Earlier quoted context omitted.

"Apple advises customers to lose at least 20 pounds before reporting any issues."

Seen as its a Californian company and most of the execs are very cargo pants-ish I also don't think they're designing products taking into account people in other parts of the world like to wear smarter skinnier fitting clothes.

I prefer my clothes not to be sentient, tyvm.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#132

Earlier quoted context omitted.

These days??? How quick we forget the iPhone 4 that didn't work as a phone when held due to shielding issues.

Apart from that it was a great design, very user serviceable. Whole thing comes apart with just two screws, glass isn't part of the touch screen so smashed phones can be fixed for Apple likes to bleat on about how environmentally sound they are but glueing everything together and making it disposable piece of electro-garbage just makes that whole spiel ridiculous to me.

You mean the one that they choose the most obscure pentalobe screws on the market for?

Re: A Design Defect Is Breaking iPhone 6 Pluses

#133
post #128

Earlier quoted context omitted.

> it's not for no reason that all cool stuff is made by americans Damn straight - American TV's sure are the coolest of all!

Are you being sarcastic?

> Are you being sarcastic?

Yes. I thought the sarcasm was self-apparent as the "all American TV manufacturers are shuttered" trope is well-worn and well-known (apparently not). A quick test would have been trying to think of one cool American TV model.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#134
post #8

>“But the fact remains—compared to earlier iPhone models, the iPhone 6/6+ is kind of a ‘bendy’ phone. Its slim form factor and larger surface area subject the logic board within the phone to mechanical flexion pressure that no other iPhone has had to deal with[...]” Thank god they are rumoured to be making phones even slimmer then, _and_ getting rid of the headphone jack as well! Apple seems to be putting form ahead…

Apple is Apple because they put design ahead of engineering. Always have. Its why they sell well. Nothing new here.

Apple's engineering is good too, it enables them to actually deliver on those designs.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#135
post #56

Earlier quoted context omitted.

While all us non-americans can gloat about what great consumer protection laws we have (and I'm very happy about them as a consumer!) it's not for no reason that all cool stuff is made by americans. They have the state of Delaware, and they have the government who prioritize business before social issues. Correlated (and if you ask me, causative (is that a word?)) is that most impressive companies and products are in…

You might be interested in a book called The European Revenge, written in 1973 by two writers from the Economist magazine. It made the argument that some day in the near future, European auto makers, such as Mercedes Benz and BMW, would be able to make automobiles that were as good as American automobiles. And they were correct. Mercedes Benz and BMW did eventually catch up to the Americans. Nowadays, many people wou…

I'd argue that as far back as the 30's European manufacturers were making cars every bit as good as those made in America.

That said, they were and are made to a different design ethos - American cars have never been designed for balanced performance like German cars have, they instead have been designed for comfort and trouble-free operation (meaning next to no maintenance). America long made the only car in the world that could go 100,000 miles with nothing but fluid changes, and other wear items. No European car can really do that, all of the German makes have a pretty aggressive preventative maintenance schedule.

Japan to an extent does build cars to the american ethos - they build to the American ethos, but localized to the Japanese market to a greater or lesser extent -but then again they were taught car building by the Americans after WWII - which is I think why Japanese cars have been so successful in the American market.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#136
post #56

Earlier quoted context omitted.

While all us non-americans can gloat about what great consumer protection laws we have (and I'm very happy about them as a consumer!) it's not for no reason that all cool stuff is made by americans. They have the state of Delaware, and they have the government who prioritize business before social issues. Correlated (and if you ask me, causative (is that a word?)) is that most impressive companies and products are in…

You might be interested in a book called The European Revenge, written in 1973 by two writers from the Economist magazine. It made the argument that some day in the near future, European auto makers, such as Mercedes Benz and BMW, would be able to make automobiles that were as good as American automobiles. And they were correct. Mercedes Benz and BMW did eventually catch up to the Americans. Nowadays, many people wou…

Or not: https://news.ycombinator.com/item?id=12428925

Europe caught up, but the USA didn't stop, and now Europe is behind again.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#137
post #88

Earlier quoted context omitted.

These days??? How quick we forget the iPhone 4 that didn't work as a phone when held due to shielding issues.

And for how long have they been making the guaranteed-to-fail power adapters with no strain reliefs?

17 years, starting with the ‘yoyo’ of the clamshell iBook.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#138

Earlier quoted context omitted.

These days??? How quick we forget the iPhone 4 that didn't work as a phone when held due to shielding issues.

Apart from that it was a great design, very user serviceable. Whole thing comes apart with just two screws, glass isn't part of the touch screen so smashed phones can be fixed for Apple likes to bleat on about how environmentally sound they are but glueing everything together and making it disposable piece of electro-garbage just makes that whole spiel ridiculous to me.

Having replaced the screen on a 4s myself, I can say your 10 minute estimate was way off. You could replace the back glass in 2 minutes flat, but the front glass was much much more involved.

Replacing the front glass required you to disassemble every 0.something mm screw in the thing and pull all of the parts out. It took me over an hour, partially because I had to carefully document each and every screw to make sure they go back in the right place (I didn't want to swap a 0.7mm and a 0.8mm screw somewhere).

Re: A Design Defect Is Breaking iPhone 6 Pluses

#139
post #107

Earlier quoted context omitted.

Are you really claiming that expectation for a piece of hardware to work more than 2 years is something that hugely increases costs? We're not talking 15 years here. 2 years.

Apple charges $99 for the two year warranty in the states. You get that "free" in Europe. Add in all of the other regulatory burdens, labor laws, and such, and it's very easy to see why things cost more in the rest of the Western world. As a perfect example, they're likely on the hook for many millions of dollars of repairs with this issue in the article in the EU. In the US, only the people that had the problem earl…

Actually, looking at Apples stock performance I'd easily say that this is just about demanding normal decency from Apple.

They come to Europe to sell phones and we demand that they compete on the same terms as anyone else here.

Edit:

> they're likely on the hook for many millions of dollars of repairs with this issue in the article in the EU.

They can expect no mercy ;-)

They are big enough that they should know about key concepts like QA, continuous improvement and insurance.

Re: A Design Defect Is Breaking iPhone 6 Pluses

#140

Earlier quoted context omitted.

Are they? My 20 month old (i.e. out of warranty and with no Applecare policy) iphone 6+ started showing the symptoms a week and a half ago. The "Genius" at the Apple Store immediately recognised the symptoms and processed a free replacement (refurbished) phone without any prompting or negotiation on my part. So while it's true that they are staying very quiet about it in public, it does seem that knowledge of the pro…

Note: if you are in the EU, settle for nothing less than a new phone (rather than refurbished). There was recently a lawsuit in the Netherlands where someone sued Apple after receiving a refurbished phone after replacement under warranty [1]. She won the case: https://www.iphoned.nl/nieuws/rechtszaak-apple-garantie/ The judge based his verdict on a verdict of the European Court of Justice [2], so it's likely that the…

What's tong with refurbished? With regular devices, only a few are tested each batch. With refurbished, every single piece of the device should be tested.
Post reply on HN