"but said Apple doesn’t recognize it as an issue" Oh, I am so glad we have laws in my country to prevent asshole companies from doing things like this. Goods that is "expected to last long" has a five year mandatory warranty here and mobiles are included. The rest has two years. It doesn't matter if they recognize it as an issue, the phone is broken period.
A Design Defect Is Breaking iPhone 6 Pluses
101–110 of 209 posts
Re: A Design Defect Is Breaking iPhone 6 Pluses
#102Earlier quoted context omitted.
The main reason why "cool stuff" is made in America is because of massive government subsidy to the computer industry in the 50's, 60's and thanks to publically funded research (Bell labs, PARC etc). Again in the 80's under Reagan there was big investment in the computer industry as they recognized that Japan was starting to take the lead in tech industry.
My understanding is that both Bell Labs and PARC were owned and operated solely by large corporations (AT&T and Xerox, respectively). Do you have a source on government funding of either?
Weren't both of them funding some of their research projects via direct government (DARPA, etc) grants?
AT&T was a government monopoly. They had no meaningful competition that required rapidly innovating AT&T's core products, and they had lots of profit due to their monopoly status. They could afford to dump money into research (in addition to whatever gov't research grants they were getting) and still have plenty of profit left over. That's not quite government funding of research, but many economists will say that given its monopoly status, what it did was de facto government action.
PARC did some great things but they didn't have as broad a range of research as Bell Labs, did they? Xerox never had a monopoly like AT&T did, although I'm fairly sure they got plenty of government research grants.
There were also a lot of open fields in hardware and software that were just starting to be explored back then. Tech companies were investing plenty of brainpower and money into R&D, given little pushes by government grant availability. I think the difference in AT&T's case was the breadth of research due to how much profit they had... again, due to monopoly status.
Re: A Design Defect Is Breaking iPhone 6 Pluses
#103Earlier quoted context omitted.
Even under your hypotheses, I'd say 100,000 faulty devices is already a very significant amount. In terms of retail price, we're looking at more than 60 million USD, and 100,000 customers who were sold a (possibly) flawed device. I'm not sure what perspective should be taken into account, but I'm pretty sure we should not be simply looking at whether the rate of failures is above or below 1% given the volumes involve…
The point of the article seemed to be that this is a very widespread problem, and I was refuting that point. If you look at it from the percentage of devices sold, it doesn't seem to be widespread at all. If you want to take the view that if Apple sells you a faulty device they should repair it for free regardless of whether you're the only person in the world who has the issue; I would agree as long as the device is…
Re: A Design Defect Is Breaking iPhone 6 Pluses
#104Earlier quoted context omitted.
While all us non-americans can gloat about what great consumer protection laws we have (and I'm very happy about them as a consumer!) it's not for no reason that all cool stuff is made by americans. They have the state of Delaware, and they have the government who prioritize business before social issues. Correlated (and if you ask me, causative (is that a word?)) is that most impressive companies and products are in…
> it's not for no reason that all cool stuff is made by americans Damn straight - American TV's sure are the coolest of all!
Just bought a 50" 4K TV from them. It only supported Dolby's HDR out of the box. Firmware update added HDR10 support. The last time Sony, Samsung, etc decided to put the customer first in a stupid format war was... when exactly?
Re: A Design Defect Is Breaking iPhone 6 Pluses
#105Earlier quoted context omitted.
Your experience is an example of how capricious Apple's handling of the issue is. I walked in with a 14 month old phone in the exact same situation as yours, including the immediate identification of the problem by the Genius Bar rep, and I was told buy a new one. Period. No help, no willingness to help. Just buy a new one.
So when I've gone in for service at an Apple Store, they always take my Apple ID down. I always wondered if those who buy more get better service. For example, the person who has a purchase history of four or five iPhones, a few iPods, and pair of iPads, and a few Apple laptops might have a better chance of getting an out of warranty fix than someone who has only ever purchased one or two iPhones. It always seemed li…
Re: A Design Defect Is Breaking iPhone 6 Pluses
#106Earlier quoted context omitted.
> it's not for no reason that all cool stuff is made by americans Damn straight - American TV's sure are the coolest of all!
Yeah, you're right. Vizio is great. Just bought a 50" 4K TV from them. It only supported Dolby's HDR out of the box. Firmware update added HDR10 support. The last time Sony, Samsung, etc decided to put the customer first in a stupid format war was... when exactly?
Re: A Design Defect Is Breaking iPhone 6 Pluses
#107"but said Apple doesn’t recognize it as an issue" Oh, I am so glad we have laws in my country to prevent asshole companies from doing things like this. Goods that is "expected to last long" has a five year mandatory warranty here and mobiles are included. The rest has two years. It doesn't matter if they recognize it as an issue, the phone is broken period.
And then people in your country probably get all upset when things cost way more. See "ripoff Britain" or all of the controversy in Australia. Your politicians won't break you the hard truth, but the reason why you pay more is that it's more expensive to sell to you.
We're not talking 15 years here. 2 years.
Re: A Design Defect Is Breaking iPhone 6 Pluses
#108Earlier quoted context omitted.
> it's not for no reason that all cool stuff is made by americans Damn straight - American TV's sure are the coolest of all!
Yeah, you're right. Vizio is great. Just bought a 50" 4K TV from them. It only supported Dolby's HDR out of the box. Firmware update added HDR10 support. The last time Sony, Samsung, etc decided to put the customer first in a stupid format war was... when exactly?
You might have missed this headline from July: "Vizio acquired by Chinese tech company LeEco for $2 billion"[1]
1. http://www.theverge.com/2016/7/26/12286756/leeco-buys-vizio-...
Re: A Design Defect Is Breaking iPhone 6 Pluses
#109Earlier quoted context omitted.
Not really, you do the split according to functionality, not just a straight split. CPU/memory on one side, WiFi/BT/Baseband on the other.
So something like Google's project Aria that they just cancelled with separate modules for each function. Only not user serviceable.
https://d3nevzfk7ii3be.cloudfront.net/igi/DSCkX6EfcARJYOHa.h...
The proposal is just to do a little more of that.