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NPR Website to Get Rid of Comments

npr.org

281–290 of 463 posts

Re: NPR Website to Get Rid of Comments

#281
post #233

This is an interesting move, and a topic I've been discussing with friends. I've stopped using sites like Reddit, because the comment sections are just toxic. I've gone as far as installing Chrome extensions that make comment sections disappear from popular sites like YouTube. It's too easy to get drawn into the negativity, and I'm completely over it. "Social Networking" has reached it's low point as far as I'm conce…

Even HN has declined, but what bothers me most is that HN has a definite range of views that are acceptable. This limits useful discourse. e.g. someone should be able to criticize Elon Musk without being downvoted to hell. While HN does stay civil, I think it is too limited in general. Don't get me wrong, the reason I use HN is because the discussion hasn't devolved into /. or reddit. However, HN would do well to enc…

Our HN can decline 5 x more and it would still be wonderful. With out ever seeing, talking to, meeting any HNer I am connected with smarter, curiouser, open minded (er) people than I work with everyday.

Re: NPR Website to Get Rid of Comments

#282
post #219

I see comment moderation as one of the 'unsolved problems' left in this generation of the web. When I worked at Foreign Policy we worked hard to integrate new commenting tools and encourage power users, but we were just buried by the threats, spam, and low-value noise. Web technology scales, journalism scales (poorly, but a relatively small publication can pull big traffic), but right now there's just no substitute f…

Nobody old enough on here to remember Slashdot's moderation system? Not everybody could promote or demote comments. You got randomly assigned the ability to moderate comments so when it came your turn you took it _seriously_. That community had one of the highest quality comments. Then somewhere in the mid-2000's it got super anti-Microsoft and anti-anything-not-F/OSS. I'll give them credit; it probably reflected the…

Slashdot's moderation still had some problems - which might be inevitable, I don't know.

There was a big bias towards early comments - moderators had to see your comment before they could upvote it to the top of the page, but once it was at the top more people would see it and keep it there; so a comment that would score well if posted as comment 10 would score nothing if posted as comment 50.

And karma tended to reward /popular/ comments, which were often things the hive mind agreed with, rather than high-effort comments. Discussion about DRM? Get in early with "DRM is impossible because" or "format-shifting should be a right" for a quick high score.

Re: NPR Website to Get Rid of Comments

#283

Earlier quoted context omitted.

What are your thoughts on incentivizing constructive comments? I've seen publishers (The Guardian, if memory serves) select thoughtful comments and re-print them as micro-articles in their own right. This seems to solve part of the problem by setting an established, if not mostly-objective, standard for comment quality: journalistic publication standards. As such, bias and opinion is welcome, provided that it's analy…

I think that incentive idea is great, and is a smart move to build a community, particularly when you're trying to draw subject matter experts. I like how some of the Ask reddits do it, by flagging people with verified advanced degrees. People think that news sites are afraid of conflicting opinions, but in my experience that's nonsense, it just has to be well thought out and not "DEATH TO ", which is the vast majori…

For news sites with a paid component, they could allow comments only from subscribers / donors. Having a gate which involves money will improve the conversation somewhat. I'd even go a step further and make comments invisible except for subscribers. People creating trial paid accounts could see the comments but not comment themselves. This latter step would prevent astroturfing from firms willing to pay $10 for a trial but not $100 for an annual subscription.

Moderators would still be needed but their workload would be reduced. And there would be money available for them since many would subscribe / donate just to be part of the community, which would make moderation less of a drain and more of the core profit-making.

Re: NPR Website to Get Rid of Comments

#284
post #236

Earlier quoted context omitted.

> This limits useful discourse. e.g. someone should be able to criticize Elon Musk without being downvoted to hell. Can you give some examples where someone criticized Musk and was downvoted?

Sure, let me dig some up. [edit, adding a link to a comment] Here is one (th13's reply was downvoted): https://news.ycombinator.com/item?id=11030447 (This is more tedious than I thought, I'll see if I can dig up some more. Looks like in the future I should make note of these as I see them.) [edit, adding a second link to a comment] You may need to follow the 'parent' link to see the telltale gray of the downvote: htt…

I know that on HN, we shouldn't downvote unless something doesn't add to the discourse, but I'm pretty sure th13 is just factually wrong, his arguments are weak, and it really doesn't add much to the discourse (e.g.:

An hyperloop is going to be a regrettable experience for everyone involved.

I think the fact that it's difficult to find examples of this is proof that there's not as much of a slant as you think there is.

Re: NPR Website to Get Rid of Comments

#285
post #177

Earlier quoted context omitted.

It depends on the subreddit. There are many where civil conversation is the norm. r/politics and places like that are horrible. Just remove them from your default set.

You know, I get this response every time I talk about this topic. I really dislike the "well no one is making you use / buy / watch / listen" to something. People can be critical of something they want to succeed. It happens a lot in certain game communities. What if I WANT to talk about politics, in a civil manner? Any sufficiently popular subreddit, just devolves into complete trash.

As a very rough heuristic, it seems that subreddits with subscriber counts below about 10,000 seem to be able to maintain what makes them great (if they can be said to be great) without moderation.

You have a much higher percentage of users who are deeply interested in the raison d'être of the subreddit.

Beyond that, you either need moderation or have to make a new sub.

Re: NPR Website to Get Rid of Comments

#286
post #236

Earlier quoted context omitted.

Sure, let me dig some up. [edit, adding a link to a comment] Here is one (th13's reply was downvoted): https://news.ycombinator.com/item?id=11030447 (This is more tedious than I thought, I'll see if I can dig up some more. Looks like in the future I should make note of these as I see them.) [edit, adding a second link to a comment] You may need to follow the 'parent' link to see the telltale gray of the downvote: htt…

I know that on HN, we shouldn't downvote unless something doesn't add to the discourse, but I'm pretty sure th13 is just factually wrong, his arguments are weak, and it really doesn't add much to the discourse (e.g.: An hyperloop is going to be a regrettable experience for everyone involved. I think the fact that it's difficult to find examples of this is proof that there's not as much of a slant as you think there i…

Not difficult, just tedious. My being lazy and wanting to do something productive isn't proof of anything. Also, there isn't really an advantage to digging them up, since it is clear you'll just refute whatever I dig up.

Re: NPR Website to Get Rid of Comments

#287

Earlier quoted context omitted.

I agree the greying out of comments is problematic, but I think it also serves an important purpose, and that's to incentivize care in the crafting of your comment. It is the punishment of community norms as much as the negative points are. Unfortunately, community norms have a way of adopting views as well as actions , and we have what you refer to as anti-dissent mode. Ultimately, the question is whether negatives…

> I agree the greying out of comments is problematic, but I think it also serves an important purpose, and that's to incentivize care in the crafting of your comment. Sure, I'd grant that as intent, but where this falls down is that it instead incentivizes me to just not be a part of the community. Why would I put care and work into a comment if I'm going to be rewarded by the time invested becoming essentially worth…

> Arguably, silencing someone because they diverged from "community norms" is slightly hostile; I have a hard time believing your position that a community is served well by being built atop hostile moderation.

It is slightly hostile. It's also how groups enforce culture and less codified systems of conduct. Not only in the active consequences to the offender, but in the visible consequences to others. I think it works in some cases, and does not in others. in the case of HN, it's ham-fisted, but I doubt more intricate systems that allow people to choose levels of response would actually work at all, given the amount of time people are generally willing to spend on such things (and the variability in the scale and type of response based on initial state).

> It's also a weird incentive to throw down, as you allude to, because "acceptable opinion" and "acceptable comment" are extremely conflated. So now one finds oneself writing comments that contain acceptable opinions, which is the care in crafting that you're describing.

I'm not really sure what you mean by the first portion of that sentence. I do agree one can find themselves writing comments that conform to opinion and not just just an accepted method of argumentation. That's up to you to combat on your own, here, as the rules are now. People will value different aspects of discussion than you, and you have to deal with that in every discussion anyway. When speaking about something you know your audience is sensitive to, you either make some level of effort to present it in a way that minimizes miscommunication and irrational reaction, or you don't. That's true of every singe instance of communication, I'm not sure why we would expect the problem to be solved here for some reason.

> Careful; this is lightly making the case that I'm unable to discern the difference and therefore off-base for criticizing a real issue.

It most definitely is not. It's making a case that people, in general, are bad at this in my opinion, because it challenges their view of themselves. That doesn't mean you are off-base, that doesn't mean it's not a real issue (I did agree with you, for example), but that the level of importance you attribute to this phenomenon is highly subjective. We agree there's a problem, I think we disagree on the scope and whether it outweighs the benefits imparted, and this is meant as a possible explanation of why why disagree.

> (And, were I less civil, I'd use colorful four-letter words to describe community "norms," as I'd hope any hacker would. I didn't become a hacker because I cared about normality.)

I assume you became a hacker because you like to know how things work. I like to know how things work. "Norms" (culture), are about how groups of people work, or more specifically, it's the informal rules they establish to allow interoperability. The "standards" (in the IEEE sense) by which we are enabled to build our more complex system on top of. Sure, there are negative aspects, such inefficiencies, cruft, and errors, but it's allowed us to get to where we are, so I'm disinclined to view them quite as negatively as you seem to. Something better may come along, but given the irrationality of all people, I'm not sure it will work if it's all that different. I'm interested in hearing alternatives though.

Re: NPR Website to Get Rid of Comments

#288
post #286

Earlier quoted context omitted.

I know that on HN, we shouldn't downvote unless something doesn't add to the discourse, but I'm pretty sure th13 is just factually wrong, his arguments are weak, and it really doesn't add much to the discourse (e.g.: An hyperloop is going to be a regrettable experience for everyone involved. I think the fact that it's difficult to find examples of this is proof that there's not as much of a slant as you think there i…

Not difficult, just tedious. My being lazy and wanting to do something productive isn't proof of anything. Also, there isn't really an advantage to digging them up, since it is clear you'll just refute whatever I dig up.

Well, I might disagree with whatever you dig up; I can only really refute it if I present a good argument against it, which maybe I wouldn't be able to for some comments.

Re: NPR Website to Get Rid of Comments

#289

Earlier quoted context omitted.

Re HN: also anything that can be coerced into a political discussion will devolve quickly. Conservative views typically wind up grayed, even when they are substantive arguments.

Right-libertarian views are generally most popular here - both "conservative" and "liberal" (American definitions of both) views are generally not popular. And god forbid you have views that would be considered slightly left of center in much of the EU.

That's just not true. For example, universal basic income--a leftist idea even by European standards--has been discussed several times on HN. Lots of substantive comments both for and against.

Re: NPR Website to Get Rid of Comments

#290
post #233

Earlier quoted context omitted.

Even HN has declined, but what bothers me most is that HN has a definite range of views that are acceptable. This limits useful discourse. e.g. someone should be able to criticize Elon Musk without being downvoted to hell. While HN does stay civil, I think it is too limited in general. Don't get me wrong, the reason I use HN is because the discussion hasn't devolved into /. or reddit. However, HN would do well to enc…

Our HN can decline 5 x more and it would still be wonderful. With out ever seeing, talking to, meeting any HNer I am connected with smarter, curiouser, open minded (er) people than I work with everyday.

Really? To me, the thing that is most discouraging about HN is the rampant closed mindedness. For example, anyone who questions the long term safety of genetically modifying organisms and eating them, will always be downvoted to oblivion.
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