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Always interrupt if you have something constructive to say in a casual/business conversation (unless you're in a debate), that's how you gain trust and credibility.
As someone who has taught and researched listening skills, I found this article very insightful. However, let me add that the simple skills they described at the beginning (not interrupting, saying "um-hum," and being able to repeat back), are still good to teach because they are better than what most people do much of the time. Here's another HN link on listening: https://news.ycombinator.com/item?id=12228062
Heck, merely not pulling your phone out is better than what most people do most of the time.
Well, the vast majority of people are actually above average drivers. If you got into 0 accidents over the past year, then you are doing better than average.
(Similarly, most people have more legs than the average human)
Well, the vast majority of people are actually above average drivers. If you got into 0 accidents over the past year, then you are doing better than average.
(Similarly, most people have more legs than the average human)
As someone who has taught and researched listening skills, I found this article very insightful. However, let me add that the simple skills they described at the beginning (not interrupting, saying "um-hum," and being able to repeat back), are still good to teach because they are better than what most people do much of the time. Here's another HN link on listening: https://news.ycombinator.com/item?id=12228062
"People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average." Well, the vast majority of people are actually above average drivers. If you got into 0 accidents over the past year, then you are doing better than average. (Similarly, most people have more legs than the average human)
"People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average." Well, the vast majority of people are actually above average drivers. If you got into 0 accidents over the past year, then you are doing better than average. (Similarly, most people have more legs than the average human)
"People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average." Well, the vast majority of people are actually above average drivers. If you got into 0 accidents over the past year, then you are doing better than average. (Similarly, most people have more legs than the average human)
Now, if some holistic measure was also skewed in a similar fashion, you would still be correct. But that would require further analysis to demonstrate.
This is why I come to HN..to find articles like this. This defies what you learn at school, because I have been taught numerous times, to nod and stfu when you're holding a convo. Always interrupt if you have something constructive to say in a casual/business conversation (unless you're in a debate), that's how you gain trust and credibility.
Very occasionally, the right response is to interrupt them impolitely. Much more often the best thing is to let them finish. It's an almost passive-aggressive solution, but sometimes it's the best you can do.
I had a manager once who would say "mmm-hmm" all the time . It was really distracting and actually made it seem like he wasn't listening at all, even if he was actually hanging on my every word.