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Google deletes artist’s blog, a decade of his work

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Re: Google deletes artist’s blog, a decade of his work

#71
The hindsight-prescriptive comments here focus on backing up, and that's a sensible practice.

But there was another kind of damage done here, to the man's identity, location and voice. His blog and his email address were his public persona. He used his blog and his address as identity, and as his channel of communication with followers, other artists, and I assume most of his general online communication.

That persona no longer exists. He's been all but disappeared, and it's going to take a long time for him to reconnect.

The technical lesson that should be learned here, beyond backups, is to have your own domain. You can still use services with your own domain. I've used many ISPs and email services, and I've had the same domain since about 2000. I used to use gmail (with me@mydomain.com). I use fastmail now. I've never since 2000 had to tell anyone to change my email address, because it's never changed, even though providers changed. The subject of this article would have a much easier time of reconnecting, had he used his own domain.

(Added to that, in the "backup" theme, download all your email as it happens. I use thunderbird, and it does that for me. I once resolved a dispute with a former employer because I had email that they had no incentive to find.)

Using your own domain is not absolute protection, because you don't really own your domain, you rent it. Your registrar can decide to sell your domain to someone else, and if your consumer rights were violated it's going to be difficult to reclaim your domain. In the future I think we're going to need meta-domains that can't be transferred, that are our identity, but I don't know how that would be implemented.

I said this person has been disappeared, which was a provocative use of the word (this isn't Argentina or Chile in the seventies). But thinking more broadly, consider that as our lives are lived more and more online, any government could compel a provider to remove you. Even if it was unjust removal, it could be so expensive to restore your presence that you just can't do it. Harder to fight a government than it is to fight Google, if the government decides it won't be moved. We have a no-fly list now that has no associated due process. I can imagine a no-communicate list.

Which is all to say, try to be as self-sufficient as is practical, and as is warranted by the importance of your communication.

Re: Google deletes artist’s blog, a decade of his work

#72
post #20
post #16

Earlier quoted context omitted.

Admittedly email has also been in my blind spot too.. Not a bad plan that.

I started archiving all my emails a long while back. There are several good tools around, but I'm currently using offlineimap[1][2]. Easily installable via homebrew. [1]: http://www.offlineimap.org/ [2]: https://github.com/OfflineIMAP/offlineimap

I started deleting my emails and I feel really better that this big stack of crap is erased forever. The whole concept of archiving mail is disgusting. Everybody is concerned by climate change, but seriously, storing all these data is crazy and dirty, a datacenter is everything but clean.

No backups to deal with and no procrastination-until-the-end-of-your-life. Save the planet and get away from your past.

Re: Google deletes artist’s blog, a decade of his work

#73

I can never understand why people don't host important stuff/stuff they care about themselves. Webhosting and domains are cheap and even someone with little technical knowledge can create a website. There are tons of options to do that.

And it only costs $10-15/yr for your own domain + email. I don't understand why people consider that a great expense.

Re: Google deletes artist’s blog, a decade of his work

#75
post #50

Somewhat relevant https://xkcd.com/1150/

Not somewhat, but really, really relevant.

Dude uploaded all his work to a service he did not control without having backups or plans to move to a self-hosted blog. Hell, he could have used wordpress.com if he didn't want the "hassle" of updating his installation.

And on top he didn't have local backups? I mean, what if his hard drive had died? Would he have blamed WD or Seagate?

Re: Google deletes artist’s blog, a decade of his work

#76

Ah yes, the "customer support by Internet shaming" strategy, the only approach that appears to work with inexplicable Google takedowns.

Given that Google's customer support has autistic tendencies to put it mildly, I do not feel sorry for them

For all autistic people: this is not being autistic, I guess maybe sometimes arrogant, sometimes dumb (as an organisation) or rather "too big" for our own good would be better descriptions.

But at least not autistic, and definitely not with a follow up where that is used as an excuse for not feeling sorry for them. :-/

Re: Google deletes artist’s blog, a decade of his work

#77
post #75
post #50

Somewhat relevant https://xkcd.com/1150/

Not somewhat, but really, really relevant. Dude uploaded all his work to a service he did not control without having backups or plans to move to a self-hosted blog. Hell, he could have used wordpress.com if he didn't want the "hassle" of updating his installation. And on top he didn't have local backups? I mean, what if his hard drive had died? Would he have blamed WD or Seagate?

This makes me laugh my ass off. This is a bit of a pet peeve I have with people and modern technology. They believe they have a right to use a service even though they're not paying for the usage of the service. Then they turn around shocked and angry when the free service is removed. `Why! why did they do this to me, this is the biggest injustice! How un-professional of them!`.

Kind of like the dicussion I have with my collegues that `shouldn't you know.... support the open source frameworks we use to make money with?`... `Why would we do that?` ... Kind of leaves me speachless.

Re: Google deletes artist’s blog, a decade of his work

#78
post #75
post #50

Somewhat relevant https://xkcd.com/1150/

Not somewhat, but really, really relevant. Dude uploaded all his work to a service he did not control without having backups or plans to move to a self-hosted blog. Hell, he could have used wordpress.com if he didn't want the "hassle" of updating his installation. And on top he didn't have local backups? I mean, what if his hard drive had died? Would he have blamed WD or Seagate?

The problem is, Google actively advertises their reliability and does not actively encourage backing up your account to protect yourself from Google deleting you. As many people perceive that Google is incredibly unlikely to lose your data, this isn't usually thought of the way you immediately tend to think you need a backup of your hard drive in your PC.

Very few people backup their Google account regularly (or at all), even though Google Takeout is available. People should, but I'd argue part of the burden is on Google for misleading them into thinking they don't need to.

Re: Google deletes artist’s blog, a decade of his work

#79

Earlier quoted context omitted.

I think the GP meant to say that you can prevent future damage to some extent through regular backups. When things have already gone wrong, it's too late to start making backups. The cloud is no different from physical media in that regard, even if the data still exists in some data centre, you can't access it any more.

I'm not aware of any tool to automate regular backups of cloud services, even though many of them have “download everything” buttons like this now (awesome). That sounds like a thing that should exist.

If I could regularly have my computer auto-request a Takeout archive, and then auto-download it when Google notifies my email it's been completed, that'd be a tool I'd enjoy having.

Re: Google deletes artist’s blog, a decade of his work

#80

Why did Google take him down with (presumably) no warnings? Or did they? Can't Google (and others) program their bots to send a warning like "we have received complaints about x. You have 14 days to resolve". The nuclear option seems quite abrupt/harsh/final. Edit: Clarity

Google doesn't ever provide warnings of imminent account closures like this. The history of HN and plenty of other sites is littered with cautionary tales of assuming Google would tell you before they take away all your stuff or give you a chance to appeal or contest it first.
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