Live data from Hacker News

Woman wins $10k judgment against Microsoft for forced Windows 10 upgrade

extremetech.com

191–200 of 451 posts

Re: Woman wins $10k judgment against Microsoft for forced Windows 10 upgrade

#192

A few days ago I was visiting family, and my Mom was online Skyping relatives on her Windows 7 PC. She comes running into the other room and says her PC just restarted while she was talking, and now it says something about configuring Windows 10, even though she was always careful to opt-out of the constant requests to upgrade. So, we had to wait for it to install the OS, then decline the terms of service, then wait…

I have mixed feelings about this. I'm with you 100% on having the explicit opportunity to opt out of updates like this. That said, a large swath of Windows users are not nearly as technically literate as you and your mother are, and automatically helping people forward (if for nothing else, security fixes and ongoing support) is a Good Thing in my book (so long as it's free, and it is). There is no doubt there are co…

>so long as it's free, and it is

It's free if you only consider the cost of licensing the software to the end user.

It's not free if you consider that there is a value to the user's time spent dealing with the upgrade, dealing with consequences like drivers or programs that no longer work ( and in the case of OP), rolling back to the previous OS.

For me, "free" or not, this is the biggest cost: the daunting prospect of investing an unknowable number of hours of my time.

Re: Woman wins $10k judgment against Microsoft for forced Windows 10 upgrade

#193
post #108
post #5

Earlier quoted context omitted.

What do you mean by "Apple's approach"? I've never been forced to upgrade the OS on my iPhone or Macbook pro.

You are not "forced" to upgrade the OS on an iphone, you will just have a pop up window every day asking you if you want to upgrade now or tonight. You have a choice!

And for each, it respects your wishes. That it's annoying is besides the point, also you're not getting telemetry forcibly installed, either.

It's only a dot release that contains security updates.

Re: Woman wins $10k judgment against Microsoft for forced Windows 10 upgrade

#194
post #71

Earlier quoted context omitted.

Funny how its installer seem to not even do a basic check of disk space and computer capabilities before start to download loads of data If let's say, the installer takes 10GB it shouldn't start downloading anything unless there's at least 20GB

I tried to update my wife's lil' tabletish Acer netbooky thing, because while I don't like the pushiness I did like Windows 10. And it's been pestering us with little popups for weeks at that point. I go to update it, and it says, Sorry, Windows is 64-bit only. This is when I discover the machine that I purchased only about 2 years ago now was actually 32-bit. Didn't even know they were still making them at that time…

Windows 10 runs on 32-bit. The actual requirements are very confusing. And Intel still is making 32-bit processors for embedded systems.

I’m surprised that a 2-year-old machine doesn’t have the required CPU support. I just upgraded a 32-bit Core Duo system from 2007 to Windows 10.

I think the “easiest” way to check for compatibility is to look up that particular processor in the Intel ARK and check that it has the Execute Disable Bit.

But that doesn’t guarantee that it can run 64-bit Windows 10. Early-model 64-bit processors can’t run 64-bit Windows 10, because of missing locking primitives. Fortunately, that is a pretty small number of processors, most of them retired by now, because they were power-hungry and slow.

Re: Woman wins $10k judgment against Microsoft for forced Windows 10 upgrade

#195

Earlier quoted context omitted.

I wouldn't be upset if Windows 10 hadn't turned into a telemetry botnet for Microsoft. Edit: I see in other posts accusations of paranoia. But how can I not be paranoid when I cannot determine what is being transmitted.

I take it that you don't use a smartphone, either, since you have no way of knowing what is transmitted either, either by the primary OS or the secondary radio OS. http://www.osnews.com/story/27416/The_second_operating_syste... Or macOS (nee OS X), since Apple gathers telemetry as well: https://news.ycombinator.com/item?id=11907060 Moreover, security researchers looking to make a name for themselves are crawling all…

[deleted]

Re: Woman wins $10k judgment against Microsoft for forced Windows 10 upgrade

#196

A few days ago I was visiting family, and my Mom was online Skyping relatives on her Windows 7 PC. She comes running into the other room and says her PC just restarted while she was talking, and now it says something about configuring Windows 10, even though she was always careful to opt-out of the constant requests to upgrade. So, we had to wait for it to install the OS, then decline the terms of service, then wait…

I have mixed feelings about this. I'm with you 100% on having the explicit opportunity to opt out of updates like this. That said, a large swath of Windows users are not nearly as technically literate as you and your mother are, and automatically helping people forward (if for nothing else, security fixes and ongoing support) is a Good Thing in my book (so long as it's free, and it is). There is no doubt there are co…

As a web dev I'm definitely in favor of keeping people updated. However, MS should never never never fucking never interrupt somebody to force an upgrade.

Re: Woman wins $10k judgment against Microsoft for forced Windows 10 upgrade

#198

Earlier quoted context omitted.

There's no way to turn it off. It says it's turned off, and it's still sending shit to Redmond. That's unacceptable and deceptive. I do not use software that lies to me, period, paragraph.

You can turn it off via group policy if you have windows enterprise. If you just want to complain that the cheaper version doesn't have the feature you want, and you don't want to pay the higher price for the version that does have it, that's your right, but I don't have much sympathy for that.

Another sad example of pirates having it better than us legitimate users.

Re: Woman wins $10k judgment against Microsoft for forced Windows 10 upgrade

#199
post #94

Earlier quoted context omitted.

By that logic, there is no such thing as an upgrade. https://xkcd.com/1172/

Which is exactly the point of the GP...?

A Windows update broke Quickbooks for our entire org over the weekend. Happens more often than you would think. A few months back a Windows update broke Outlook for half our team.

Re: Woman wins $10k judgment against Microsoft for forced Windows 10 upgrade

#200

Earlier quoted context omitted.

I'm sympathetic both ways on this one. I think Microsoft went "too far" but I also agree that we don't want another "XP situation" with Windows 7. Effectively having 20%+ of the market on a super old OS holding back the industry and less secure. Microsoft claim they're planning to avoid this in the future by no longer releasing named new OS's, and instead just update Windows 10 for "free" forever. Basically the same…

> we don't want another "XP situation" with Windows 7 If Microsoft had really wanted to avoid that, they'd have made Windows 10 actually attractive to the end user and the tech people that would recommend it to the end user. Instead they jammed it chock-full of spyware and malware-tier garbage that nobody wants, and treat the installbase as a testbed for forced updates that could easily (and have) render machines ino…

My thought as well. If you have sneak in and force your users to upgrade, your doing something wrong.

And everyone frames this upgrade tactic like it's good for the user. In reality, this is good for MS, and it happens to have some benefits for the user. Lets quit acting like MS is being altruistic here.

Post reply on HN